By Andrés Hatum
The global ageing population and the new generation of young professionals entering the market are changing the shape of the workplace. Companies...
By Adina Poenaru, Paul Baines, and Hugh Wilson
Segmentation is central to marketing strategy but implementing it is fraught with challenges. In this article, Paul...
By Stefan Thomke and Jason Randal
Why do certain product and service experiences seem to have that undeniable “wow” factor, while others disappoint customers? Perhaps...
By Vadim Grigorian and Francine Espinoza Petersen
In luxury brand management, experiences are essential. However, most of what we know about designing customer experiences originates...
By Cathy Johnson, Hitachi Consulting There are different types of supply chain risk, and nowadays, these can be very easily exposed due to the power ...
By Alison Maitland and Peter Thomson
The transformation of work in the digital, global era is gathering pace, with demonstrable benefits for business, people and...
By Andrew Kakabadse
Boards can prove easy targets for their critics. Below, Andrew Kakabadse discusses how to make boards work, and argues that directors should...
By Mª Julia Prats
How do you go from one store in 2006 to 44 (and 28 concessions) in six countries today? Clever experimentation to...
By David Sandin
David Sandin, product manager at Clavister looks at the implications of the Heartbleed bug and the use of open-source code libraries in...
Feature
A new program for women executives combines business acumen with leadership development and career reflection. It’s an approach designed to strengthen the key skills...
By Sime Curkovic & Thomas Scannell
The decision to manage supply chain risks constitutes a major undertaking for most firms. In this study, Sime Curkovic...
By Sean Culey
Africa is at a tipping point. It is poised for growth, but the question is whether this growth will be based on...
By N. K. Suryadevara and S. C. Mukhopadhyay
Internet of Things (IoT) is all about the ability to sense things, understand and act according to...
By Richard Ball
The city of Exeter is proactively developing its credentials as a true exponent of “smart specialisation”, one of the pillars of the...
Innovation
The Magic of Innovation
Stefan Thomke and Jason Randal
Agile Business Model Innovation
Adam J. Bock and Gerry George
Technology
Open Heartbleed Surgery – Securing Against Further...
By Peter Lorange, Jagdish N. Sheth and Howard Thomas
The traditional models of many business schools are being questioned given their serious...
By Donald A. Marchand and Joe Peppard
Negative stereotypes regarding IT departments abound: they are slow, ineffective, dull. But the reality is very different. As...
By Sherilyn Casiano
In the conversation about succession planning, most of the discussion revolves around the future continuity of the business. Very little is said...
By John Vestberg
While 4G and LTE networks deliver unprecedented bandwith and performance, they lack the inherent security of previous-generation networks. Below, John Vestberg, CEO...
By Eric Greenberg and Alexander Kates
In an increasingly digital age, organizations are being rapidly educated about the importance and scale of digital channels, and...
By Wolfgang Messner
Despite clear business-growth objectives, managers often have to make decisions on projects with uncertain outcomes, which can result in failed initiatives, missed...
Global Business
Dubai Airport Freezone Authority Attracts International Investors Ahead of Expo 2020
Many overseas businesses are already aware of the advantages Dubai has to offer. For nearly twenty years, Dubai Airport Freezone Authority has been offering...
By Richard Shrapnel
Succession is a dynamic journey, and anyone involved in this process should seek to understand it before venturing forward. Below, Richard Shrapnel...
By David Bartlett, RSM International
This article examines the impact of cross-border flows on client demand for accounting and consulting services. The findings of this...
By Bahira S. Trask As an increasing number of women join the global labour-force, families have undergone...
By Viviane de Beaufort
An increasing number of women are interested in creating their own business – yet even in the 21st century, there are...
By Tom Davenport
Big data is something that everyone in business needs to know about. Below, Tom Davenport discusses how organisations can harness the power...
By Scott J. Edgett
Top performing companies recognise that successful innovation is inherently complex. Below, Scott J. Edgett argues that no matter how much...
By John Bates
Big data is amassing like snow in a blizzard, forming an avalanche that threatens to bury anyone who ignores it. Below, John...
By Djeevan Schiferli, IBM
Some European cities are turning to Big Data to not only predict the weather and its potential impact, but also to...
The way people work is changing fast – and competitive companies need to keep up. On site and remote employees alike rely on conferencing,...
Global Business
Dubai Airport Freezone Authority Attracts International Investors Ahead of Expo 2020
Smart Specialisation and Economic Opportunity in the South West
Richard Ball
Cross-Border Flows...
By Cathy Johnson, Hitachi Consulting
Supply chain alignment is demanding a different paradigm of roles, responsibilities and accountabilities and with that, how performance is managed....
By Gwynne Richards and Susan Grinsted
Supply chain management and logistics is taking centre stage in many companies today. Until recently the areas of warehousing...
By Masaaki Kotabe, Michael J. Mol, Janet Y. Murray & Ronaldo Parente
Over the past few decades, outsourcing, in particular offshore outsourcing, has become a...
By Yossi Sheffi
Governments around the world are investing in logistics clusters to encourage economic growth and create jobs. While the advantages of high-technology, knowledge-based...
By PE Seeram Ramakrishna
The world’s leading businesses are global. Below, PE Seeram Ramakrishna argues that engineering education should be reformed to nurture ‘global engineers’...
Business Process
The Globally Integrated Enterprise: Developing Enterprise Integration as a Strategic Capability
By Maximilian Chowanetz and Sia Siew Kien
Many large enterprises have embarked on enterprise integration (EI) initiatives in recent years. Below, Maximilian Chowanetz and Sia...


















































