Managing the “White Space” of AI to Achieve Operational Excellence
By Dr. Annika Steiber and Dr. J. Mark Munoz
The rapid integration of AI into business processes across industries may lead to the false assumption...
4 Ways to Sharpen Your Thinking and Stay Relevant in the Age of AI
By Stephanie Bown
In today’s rapidly evolving world, driven by AI and automation, the fear of becoming obsolete is a real concern for many....
Guiding Agentic AI
By Jacques Bughin and Philipp Remy
Agentic AI is a new class of AI systems that combine goal-driven autonomy and represents the third wave of...
How AI can Help SMBs Build Credibility and Earn Consumer Trust in an Increasingly...
By Suhaib Zaheer
All Small and Medium-Sized Businesses (SMB) owners know the importance of gaining customer loyalty and trust, in order to grow and scale...
In the Age of AI, Where Do Humans Fit into Business Decision Making?
There’s a lot riding on the choices you make, and strategic decisions can make or break your company’s success. Data is a crucial element...
On Avoiding AI’s Hidden Human Cost
By David De Cremer and Laurence Van Elegem
As business strives to integrate AI optimally into its processes, it risks paying insufficient attention to the...
Understanding Agentic AI: A Business Primer
By Terence Tse
Agentic AI is AI systems with agency. It means they can make decisions and take action as needed. What makes them vital,...
AI Agents will Empower Autonomous, Scalable and Networked Organizations
By Alessandro Lanteri and Mark Esposito
The rapid development of AI technology has brought in agentic AI systems with the ability to be autonomous and...
Can Business Leaders Ensure AI Cares About Human Welfare?
By Michael D. Watkins
Artificial intelligence (AI) is reshaping industries, accelerating innovation, and driving efficiencies. Yet, its rapid adoption raises an essential question: can business...
Navigating the Ethical Landscape of Generative AI
By Laetitia Cailleteau, Philippe Roussiere and Professor Thierry Rayna
With the game-changing explosion of AI into the commercial world, business leaders have, predictably, focused on the...
The Empathy Illusion: Why AI’s Perceived Humanity Matters More Than Its Reality
By Luke Treglown
AI is transforming how we work and interact, not just through efficiency but by mimicking human qualities like personality and empathy. As...
Making Sense of DeepSeek
By Jacques Bughin
DeepSeek, a large language model built by China, has become both a sensation as well as a source of concern for the...
Intuition or Data? Are You Ready to Let Artificial Intelligence Choose Your New House...
By Fernanda Arreola and David Jaidan
The accessibility of new tools for improving our decision-making based on data seems to be a promising way to...
Web3 and AI: Hype Train or the Real Deal? Exploring the Tech behind the...
By Andrea Maria Cosentino and Terence Tse
The convergence of Web3 and AI, two of the most promising technologies of our time, has sparked a...
AI Can Increase Companies’ Profit Significantly
By Ralph Geertsema, OP Lumijärvi, and John Wass
Introduction
Over the recent years, AI has conquered the world by storm and has been widely used so...
Reimagining Learning & Development in an AI-Powered Workplace
By Jeremy Campbell
In today’s fast-changing world, traditional workplace training needs a serious rethink. We know from research that 75% of what we learn is forgotten...
Are Shoppers Ready to Give Up their Autonomy to AI?
By Mariyani Ahmad Husairi and Patricia Rossi
Faced with abundant choices yet not having enough time or cognitive resources to evaluate them, the purchasing decision-making...
The Silent Colonization of Consciousness: AI as the New ‘Other’
By Samer ElHajjar
Is there a parallel between the historical colonization of peoples and lands by others more powerful, and the increasing encroachment of artificial...
How AI Could Foster Closer Analyst-Client Interaction, Not Less
By Giles Alston and Tatia Bolkvadze
With the emergence of generative AI, the role of geopolitical analysts in consultancies and corporates alike may be about...
Disinformation Wars, Enhanced Reality, Babysitting Robots: Welcome to 2025
By Yemi Olagbaiye
Sci-fi visionary Isaac Asimov predicted humanity would have solar power beaming in from space stations by now. Arthur C Clarke, meanwhile, believed...
Private Banking: AI-Enhanced Advice, New Asset Classes, Wealth Super Apps
By Alessandro Hatami, managing partner of strategic consultancy Pacemakers
Six Wealth Management Trends for 2025
Private banking is on an upswing, buoyed by growth in emerging...
Disinformation wars, enhanced reality, babysitting robots: Welcome to 2025
By Yemi Olagbaiye, director, client portfolio at digital software consultancy Softwire
Sci-fi visionary Isaac Asimov predicted humanity would have solar power beaming in from space stations...
Why Vertical SaaS is the Launchpad for Emerging AI Companies
By Ivan Nikkhoo
Introduction
As the AI hype cools, the spotlight shifts to real-world applications—and vertical SaaS (VSaaS) is emerging as the game-changer for AI startups....
Why Your Business Needs to Implement AI into Marketing Strategies
By Marc Mazodier
With AI, developing more targeted and sustainable marketing strategies is no longer an impossible task. Here are ways AI can revolutionize your...
AI-Enabled VUCA
By Nathan Bennett, G. James Lemoine, and Péter Molnár
AI-enabled volatility, uncertainty, complexity, and ambiguity (VUCA) are downsides to the numerous benefits of AI technology....
Winning Strategies for the High-Stakes AI Arena: Unveiling an Innovative AI Research and Development...
By Aurélie Jean, Mark Esposito, Terence Tse and Danny Goh
Artificial intelligence and its rapid emergence have proven to be a double-edged sword. While its...
The Hybrid Workforce of Tomorrow – How will Human and Digital Workers Work Alongside...
By Chetan Dube
How humans and digital workers coexist is the big question facing the future of work in the world. The dystopian view suggests...
The Importance of State Regulation in Ensuring Fair and Transparent AI Usage
By Khariton Matveev
As AI becomes part of our everyday lives, there’s a shift in how we engage with technology. Remember when we used to...
Corporate Innovation in the Age of AI: A Changing Landscape
In today’s economy, information overload is fast becoming the norm. From sifting through flooded inboxes to endless scrolls on LinkedIn, there’s a continuous stream...
Sorting Out the AI Gold Rush? Ten Opportunities in the Generative AI Value Chain
By Jacques Bughin and Duco Sickinghe
As the AI boom continues to accelerate, investors are keenly eyeing the generative AI sector for potential breakthroughs. Jacques...
Brain-Machine Synchrony: A New Era of AI-Supported Human Collaboration and Societal Transformation
By Hamilton Mann, Cornelia Walther, and Michael Platt
This paper introduces the concept of “brain-machine synchrony,” exploring the potential alignment of human brain waves and physiological...
Six Ways Companies Can Use Generative AI to Boost Performance
By Ram Gopal
The AI of the beholder: Managers need to examine where AI can improve workflow processes.
Generative AI’s impact on productivity could add trillions...
Augmented or Diminished Human Intelligence Due to AI?
By Alain Goudey
Historically, many technological advances have been 'unleashed' on the world with scant attention paid to educating people on their use and, equally...
Artificial Intelligence and Machine Learning in Fintech: Transforming the Financial Landscape
Artificial Intelligence (AI) and Machine Learning (ML) have emerged as powerful tools in the fintech industry, reshaping how financial services are delivered and consumed....
AI in Banking: The Double-Edged Sword Redefining Financial Services
By Victor Dan
AI and machine learning are revolutionizing the banking industry. Although the phenomenon offers unprecedented opportunities for efficiency and innovation, these advancements inarguably...
Three Reasons Why: Intelligent AI Interfaces are the New Business-Value Battleground
By Leon Gauhman
From the arrival of GPT-4o to Project Astra – Google’s “AI-for-everything” agent – and new upgrades to the workplace “game-changer” that is...
AI startup Failures are Incoming – But We Shouldn’t be Worried
By Ivan Nikkhoo
Introduction
The AI boom is at a critical point with funding slowing and fears of a tech bubble. Many early-stage AI startups, lacking...
Brain – Machine Synchrony: A New Era of AI-Supported Human Collaboration and Societal Transformation
By Hamilton Mann, Cornelia Walther and Michael Platt
This paper introduces the concept of "brain-machine synchrony," exploring the potential alignment of human brain waves and physiological...
Nailing the Overlooked Steps of AI Transformation
By Ed Granger
Enterprise generative AI is moving beyond the hype phase. Businesses across a range of industry verticals are experimenting with the technology in...
AI Anxiety: How Business Leaders Can Build Trust in the Bots
By Steve Hochman
Businesses are stepping up their efforts to implement AI across the board. But while the technology promises a raft of productivity and...
Navigating the AI Labyrinth: User Control as the Guiding Light
By Talal Thabet
The dawn of artificial intelligence (AI) promises a transformative future, one that could revolutionize industries, improve lives, and inject a staggering $15.7...
The Business Imperative of Female Leadership in AI
By Ana Paula Assis
AI has emerged as a transformative force that is reshaping businesses, economies, and societies worldwide. Business leaders in 2024 are at...
Do I Need a Head of AI?
By Grishma Jashapara
We already have a Head of Digital, why do I need a Head of AI - what’s the difference? How can I...
Strategic Excellence: Steps to Maximise ROI in GEN AI Implementations
By Stephan Kudyba and Agnel D’Cruz
The power of generative artificial intelligence (GEN AI) has organisations of all types intrigued and clamouring to leverage its...
Unlocking the Power of AI Leadership: A Dialogue with Professor David De Cremer
David De Cremer gets to the heart of leadership in the era of rapid AI evolution. Discussing his upcoming book on the topic, he...
Google’s I/O: News and Updates
By Emil Bjerg, journalist and editor
Just 24 hours after OpenAI’s spring update, Google held its annual developer conference, I/O, in Mountain View, California. The...
Embracing AI: The Next Frontier in Elderly Housing
By Dr Ulla Broms and Dr Anna Lahtinen
This article explores the notion of using AI to improve service delivery, safety, and staff well-being in...
GPT-4o: OpenAI’s Spring Update
By Emil Bjerg, journalist and editor
OpenAI has revealed several upgrades to GPT-4. Here’s what you need to know.
Weeks of speculation culminated on Monday when...
AI-Powered Customer Service: Revolutionising the Support Experience
By Angel Vossough
Customer service has transitioned from traditional call centres to digital platforms. This shift in customer support is primarily driven by the integration...
Leading the Gen AI Revolution: Building Workers’ Trust to Reinvent Work in Europe
By Tim Good, Andrew Young and Mamta Kapur
Europe is currently undergoing a generative AI-driven transformation in the world of work. While leaders are confident...
TOP READS OF THE WEEK
Feel to Deal: The Power of Emotions in Negotiations
By Prof. Guido Stein, Salva Badillo, and Lucía Zelaya
The key to a successful negotiation is not embedded in knowledge or reasoning ability but in applying emotional intelligence. This essay explains the role of emotions...
We Need to Talk About Women Bullying Other Women at Work & 6 Key Things We Can do to Change it
By Vanessa Vershaw
The truth is out: women are not supporting each other enough in the workplace. Despite efforts to advance gender equality, the latest global gender gap report reveals only a 1% increase annually...
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Navigating the New Frontier: Embracing Talent 5.0 While Paving the Way for Talent 6.0
By Iolanda Triviño, Simon L. Dolan, and Pedro Cesar Martinez
In the changing world of employment, it's more important than ever to understand the shifts in talent dynamics that are defining our future as organizational...
