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Artificial Intelligence

This category is Artificial Intelligence, exploring the latest advancements, applications, and ethical considerations of AI in business. It features expert insights on machine learning, automation, and how AI is transforming industries and decision-making processes.

AI conversation management

Stop Treating AI Like a Vending Machine: Start Managing the Conversation

By Dr. Gregory C. Unruh A framework for engaging AI as a reasoning partner, not a machine.  Better AI results come from managing large language models...
AI at scale

AI at Scale Needs More Than Speed, It Requires Strategic Control

By Andrea Falleni As AI becomes business-critical, organizations must balance innovation with control by reducing dependencies that could undermine resilience and future growth. As AI moves...
Agentic AI Enters Digital Commerce

Musing About Meta Muse? Agentic AI Enters Digital Commerce

By Jacques Bughin What European retailers can learn from the SaaS reinvention playbook. Agentic AI is reshaping digital commerce, shifting retail advantage from websites and traffic...
AI transformation

AI Transformation Has a Leadership Problem: Who Controls What AI Can Know?

By Maximilian Groth Most AI transformation programs still treat access to data as a technical detail rather than a leadership decision. Max Groth, CEO and...

AI Will Not Kill Humanity: Fear the Creator, Not the Creature

By Sid Ahmed El Hebri Harid The most dangerous AI failure may begin after a correct answer, when machine visibility outruns the human authority and...

Why AI Should Be Treated Like a Junior Analyst in Due Diligence

Drooms CEO Alexandre Grellier explains where AI can accelerate transactions, why traceability matters, and why human judgement remains indispensable. Due diligence has moved from physical data...
Anthropic growth

What Anthropic’s Growth Really Means

By Jacques Bughin If you’re thinking we can understand the rise of frontier AI firms by analogy with earlier technology superstars, you might want to think...
AI adoption

AI Adoption Is Everywhere. Returns Are Not. Why?

By Terence Tse If you still think that AI adoption is a technology issue, think again. The companies that really succeed are all about their...
AI and digital transformation

How Are Corporations Adapting to AI and Digital Transformation?

By Jerry Haar and Veronika Cieslak The mid-2020s are all about technological disruption. There's a fundamental change under way, and it's bringing root and...
Michael Bochmann

How AI Is Turning Document Management Into Enterprise Intelligence

Interview with Michael Bochmann of Docuware AI is reshaping document management into intelligent information flows, enabling organisations to automate routine work, support better decisions, and...
AI decision debt

The Hidden Cost of AI Adoption Is Decision Debt

By Alexey Spas AI can accelerate decision-making, but without clear ownership, governance, and decision context, that speed creates decision debt, making AI harder to scale. By...

The New AI Battleground: Why Portfolio Execution is More Important than Product Selection

By Jing Peng With AI capital commitments scaling to the level of national infrastructure, the winning edge belongs to asset managers who can translate massive,...
training AI bot for the Physical World

Aligning AI for the Physical World: Teaching It How Humans Actually Behave

By Nik Kairinos Training AI-powered robots with human intelligence is crucial to ensure they operate effectively and safely. Artificial intelligence has already become embedded in many...
Artificial Intelligence Scales Organisational Memory Rather Than Organisational Learning

Why Artificial Intelligence Scales Organisational Memory Rather Than Organisational Learning

By Mark Buck AI can retrieve an organisation's accumulated knowledge almost instantly; ensuring that knowledge remains valid is a slower, more demanding management task. The clause...
Responsible AI

Responsible AI as the Next Step in Regulating the Technology 

By Shane Tierney Responsible AI matters because the technology arose prior to any regulation; and now rules are arriving faster than most governance programmes can...
AI customer support

How AI Is Changing Customer Support

By Alexey Spas The real value of AI in customer support goes beyond faster answers. Properly built, support agents can reveal gaps across products, policies,...
AI Projects Fail in the workplace

Why AI Keeps Disappointing: You Funded a Project but Needed to Ingrain a Practice

By Dr. Patrick Lynch Companies are pouring record sums into AI and capturing almost none of the value. The culprit is project thinking, and there's...
A striking visual of robotic hands interacting with a digital tablet showcasing artificial intelligence concepts. Innovative technology and modern design merge seamlessly. AI concentration concept

AI (May Be) No Hype and Concentrating

By Jacques Bughin Software is the canary in the AI coal mine. After only a few quarters, commercial AI is already associated with a widening...
Your Managers Don’t Disagree About AI. Organization using AI in the workplace. managers and AI adoption concept

Your Managers Don’t Disagree About AI — They’re Playing Four Different Games

By Grzegorz Leszczyński, Piotr Gaczek, and Andreas Munzel Your team doesn't have an AI adoption problem - it has four different psychological profiles toward AI,...
trustworthy AI

Don’t Outsource Trust to AI – Use AI to Scale Trustworthy Advice

By Prashant Bharadwaj and Dominic Houlder The next big scandal in professional and financial services may not begin with fraud or negligence. It may...
This image illustrates the concept of digital transformation with artificial intelligence and data analysis, showcasing various icons symbolizing innovation, finance, and security.

The Real AI Bottleneck is Organizational Flexibility

By Eugenia Mykuliak  The biggest roadblock to AI adoption is no longer the readiness of the technology. It’s whether companies are flexible enough to redesign...
The Rise of the Gray-Collar Leader

The Rise of the Gray-Collar Leader: Merging Essential Expertise with AI-Driven Operations

By Tomoaki Takei, MD, PhD As artificial intelligence accelerates the automation of traditional office roles, a powerful new class of hybrid leaders is emerging. These...
Europe AI

Europe’s AI Decade: Separating the Signal from the Noise

For two years the consensus held that Europe had lost the AI race. Then the money started moving. Investor Nicole Junkermann on how to...
Europe with AI Technology

Why Europe Must Act Now to Lead on AI Technology

By Sasha Rubel Europe doesn't have an innovation problem. It has a scaling problem. And the window to fix it is closing fast. Europe’s AI revolution...
AI in Healthcare

The Dangerous Illusion of Unregulated AI in Healthcare

By Ángel Alberich-Bayarri As general-purpose AI enters clinical settings, healthcare leaders must ensure innovation does not outpace accountability, safety, and regulatory oversight. In parts of Europe,...
F1 racing

How F1 Can Help Businesses Drive Their AI Strategies

By Chalan Aras Formula 1 teams win through seamless data flow, observability and rapid decision-making. Enterprises pursuing AI success need the same foundations. Formula 1 (F1)...
AI integrity - Hamilton Mann

Can Machines Demonstrate Integrity? Crash-Testing Artificial Integrity, Not Intelligence.

By Hamilton Mann Large language models are already being consulted in decisions that touch patient safety, regulatory compliance, and public trust, yet their behavior under...
International Leadership

The AI Developmental Void: Mitigating the Hollowing Out of the International Leadership Pipeline

By Liat Ben-Zur As automated efficiency strips away early-career technical tasks, companies must re-engineer how the next generation of executives is formed. Short-term operational efficiency is...
AI Gap Business Leaders

The AI Gap Business Leaders Aren’t Talking About

By Craig Gravina Nearly all business leaders claim their organisations are AI-ready, yet over half admit their data management isn't up to the job -...
fashion AI

The Introduction of Fashion AI and How Artificial Intelligence Is Reshaping the Fashion...

By Dr. Anna Rostomyan From trend prediction to hyper-personalization, AI is quietly becoming fashion’s most powerful designer. Like almost every industry, fashion is absorbing the impact...
Autonomy Paradox and why AI fails

The Autonomy Paradox: Why Smart AI Fails on a Crumbling Foundation

By Leigh Romeo As AI distributes decision-making across every function, the real leadership challenge is no longer speed, it's ensuring every decision moves the business...
enterprise AI, risks, data breach, malware attack, digital security, and technology protection

Why Enterprise AI Fails at the Final 30%

By Dr. Florian Rehm AI programs rarely fail because models underperform; they fail when organizations cannot redesign decisions, accountability, and workflows around probabilistic systems. Enterprise AI...
Artificial Intelligence in healthcare, smart diagnostics, and future data analysis for neurology research. Sustainable Healthcare AI concept

Why Sustainable Healthcare AI Starts With Infrastructure Discipline

By Nicholas Batten Healthcare organisations are rushing to adopt AI, but long-term success will depend on efficient, governable, and operationally sustainable system design. Healthcare organisations are...
Agentic Enterprises Are Transforming

How Agentic Enterprises Are Transforming Work, Knowledge and Innovation

Interview with Anaïs Ghelfi Agentic enterprises are changing how companies work by turning employees into builders, unlocking knowledge across teams, and scaling smarter collaboration and...
Foundational Data Drives Successful AI and Enterprise Modernisation

Why Foundational Data Drives Successful AI and Enterprise Modernisation

Interview with Keith Schlosser Strong data foundations, not just new tools, determine whether enterprise AI and modernization succeed or fail in complex organizations. Keith Schlosser, a...
This image captures the intersection of technology and market analysis in a modern workspace. Synapse. AI collapsing the cost concept

Is AI Collapsing the Cost of Being Wrong?

By Alex Wu AI is collapsing the cost of experimentation, reshaping entrepreneurship by making testing, building, and launching businesses faster, cheaper, and more accessible to...
licensing in AI economy

Collective Licensing Can Help Build a More Sustainable AI Economy

By Tom West As scrutiny around the use of unlicensed, copyright-protected content as AI training data grows, collective licensing is emerging as a practical way...
Agentic AI

Agentic AI in the Workplace: A Leadership Challenge We are Only Beginning to Understand

By David Stokes Agentic AI is reshaping workplaces faster than organisations can adapt, exposing a growing gap between technological ambition and workforce readiness. Agentic AI is...
Businessman working on laptop with AI agents and assistants to enhance workflows with AI tools, Artificial Intelligence and automation. Human judgment in AI concepts

When AI Wants to Teach You How to Become an Entrepreneur

By Fernanda Arreola and Jean Giraux As generative AI makes entrepreneurial knowledge widely accessible, competitive advantage increasingly depends on human judgment, contextual thinking, and strategic...
scalable AI

Why Scalable AI Depends on Business Ownership and Trust

By Rebecca Pluthero AI delivers lasting value when businesses correctly identify the problems, assign ownership early, and govern for real-world scale. AI adoption is accelerating, but...
Managing Goals and Accountability in AI Transformation

The Importance of Managing Goals and Accountability in AI Transformation

By Jordan Richards Too many businesses are adopting AI without a clear strategy for goals or accountability — and the results are as predictable as...
Choosing an AI Cube that Stand Out among many Human Worker

AI is Moving Faster Than the People Meant to Govern it

By Nicole Junkermann  AI's commercial capabilities are accelerating faster than the institutions meant to govern them. That's not a reason for alarm. It's a reason...
Modern AI and technology concept with glowing circular nodes and connections.

How European Businesses Can Protect Themselves From AI Information Vacuums

By Jonathan Armstrong As AI adoption accelerates across Europe, a new and often overlooked risk is emerging known as AI information vacuums. With search engines...
AI fatigue

AI Fatigue: The Hidden Challenge in the Race for AI Adoption

By David De Cremer, Kwong Chan, and Jin Kim Perhaps it's unsurprising that even initial enthusiasts for AI, when exposed to the relentless narrative and...
From Pilots to Pipelines: Unlocking Agentic AI’s True Potential

From Pilots to Pipelines: Unlocking Agentic AI’s True Potential

Why AI Still Disappoints at the Organisational Level By Joerg Niessing, Carsten Feldmann, and Michael Bücker Agentic AI offers a step-change advance over its generative predecessor...
Mass Transportation Industry

Do People Trust AI to Provide Relevant Information? Insights from the Mass Transportation Industry

By Fernanda Arreola and Jean-Christophe Lassalle In order to gain acceptance among the general public, AI systems need not only to deliver correct information, but...
Agentic AI Risk. Humanoid playing chess

Why Businesses Must Act Now on Agentic AI Risk

By Jonathan Armstrong As autonomous AI agents reshape how work gets done, businesses must urgently address the growing risks around control, security, and accountability before...
AI investment trends

The AI Trade Is Crowded. Space Isn’t.

By Terence Tse AI undoubtedly has the attention of investors around the world, eager to ride the crest as the AI wave washes across the...
AI in negotiations

How AI Bias Quietly Distorts Negotiation Outcomes

By Tim Castle AI is transforming negotiation, but hidden bias can distort decisions, making human oversight essential to preserve fairness, trust, and long-term commercial value. Artificial...
How European Companies Strengthen their Ethics, People, and Adaptability

Turn AI into a Force for Responsibility

By Laetitia Cailleteau, Philippe Roussiere, and Josh Elkind AI could become Europe’s next instrument of responsible enterprise, making companies fairer and more responsive to change. Across Europe,...

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