The Global Talent Management Challenge
By David G. Collings
David G. Collings outlines key factors which can effectively develop global talent management systems to drive sustainable performance based on his...
The Real Reason the NSA Wants Your Data: Predictive Law Enforcement
By Eric Siegel
The NSA can leverage bulk data collection with predictive analytics to target law enforcement activities. But this little-known capability both intensifies and...
Socialise for Success: Three Key Steps for Better Business Outcomes Online
By Jim Macnamara
Research shows that most businesses are jumping on the social media bandwagon. But many are not using social media effectively or wisely,...
Disrupting the disruption: 10 Principles for Digital Success
By Chris Outram
These ten principles for success will steer the most digitally ambitious organisations (pure-play or hybrid) safely along on the road to digital...
Social Media and the Business of Trust
By Wilfried Vanhonacker
How far is too far in gleaning user data and handing this over to advertisers, even though the aim is to continue...
Why has Microsoft paid US$26 billion for business networking platform LinkedIn?
By Mark Skilton
The Microsoft move to acquire LinkedIn is a better move than past buyouts, the infamous failure of the Microsoft purchase of Nokia...
Building the Everything Store: Amazon’s Cycles of Creativity and Circles of Destruction
By Sean Culey
In just 20 years, Amazon has grown from an online startup focusing on selling books, to a devastating multi-platform, multi-industry technological disruptor,...
Mastering Innovation in Family Firms: How to Resolve the Ability vs. Willingness Paradox
By Alfredo De Massis and Federico Frattini
Family firms represent a highly ubiquitous form of business organisation globally and are the backbone of many industrialised...
Leveraging Collaborations to Create Shared Value
By Hervé Legenvre, Francois Bacalou & Hugues Schmitz
In this article the authors discuss how the competitiveness of an organisation and the health of the...
Managing Customer Satisfaction Better
By Johannes Habel
Many companies draw the wrong conclusions from their customer surveys. There is a simple method that can provide a remedy, leading to...
The Secret Life of Crowdfunding
By Adam J. Bock and Denis Frydrych
Crowdfunding is a much-hyped tool for entrepreneurs to access capital anywhere in the world. While media and public...
The Key Levers for Sales Transformation Success
By Warren Shiver and Michael Perla
For a sales organisation to reach its “ideal transformational advantage” it needs to pull the right levers in...
Managing People in Mergers and Acquisitions Part 2: Integration and Survival
By Guido Stein and Marta Cuadrado
In Part One, we addressed the key reasons why companies decide to pursue merger, the reasons why many...
The Missing Puzzle Piece? How Action Learning Can Help Solve the Dual Challenge of...
By Alex Makarevich, Christian Acosta-Flamma and Simon L. Dolan
To win in the “war for talent”, companies can no longer rely on conventional recruitment methods...
Why Focus-Based Leadership is Important to Huawei’s Business Strategy
By David De Cremer and Jess Zhang
Contemporary business develops at a rapid pace, with many uncertainties, internationally connected stakeholders, and little latitude to make...
Entrepreneurial Risks and the Joys that Come with Them
By Myra Strober
Sometimes it is only with hindsight that one understands the benefits that come from taking an entrepreneurial risk. In 1974, Myra Strober...
Franziska Gsell, CMO, IWC Schaffhausen
We women should not take such gender biases too seriously and put limitations on our career choices and ourselves.
Franziska Gsell majored in Business Administation...
Annelise Alig Anderhalden, Director, Aargau Services Economic Promotion
I am convinced that passion is the key to success.
Annelise Alig Anderhalden is a trained engineer and Director of Aargau Services Economic Promotion. She...
Market Makers… Innovate your market, then innovate your business.
By Peter Fisk
Peter Fisk explores how the next generation of businesses innovate from the future back, and outside in. They start by finding the...
Industry 4.0: How Businesses in Aargau are Mastering Technological Change
Businesses operating in Switzerland are particularly exposed to global competition. High production costs and the strong Swiss franc mean that they are forced to...
Why Robots May Not Be Taking Your Job – at least, not in...
How Organisations Can Embrace Automation
By Leslie Willcocks
In this article Professor Willcocks discusses the reality of robots, what they mean for ‘human’ jobs and how...
Counterwork Behaviours
By Adrian Furnham
Counterwork behaviours – CWBs – include fraud, misconduct, and work avoidance cost organisations billions every year. In this article, Professor Furnham discusses...
Why You Need to Localise Now
By Christina Comben
If you do business on a global scale, with multilingual and multicultural clients, you should be localising your marketing message to your...
The Transformation Imperative Collaborative Leadership is Key For Future Success
By John Mattone
In this article, John Mattone discusses how progressive leaders in the business world are moving away from a conventional leadership culture and...
Managing People in Mergers and Acquisitions Part 1: Reasons and Reality
By Guido Stein and Marta Cuadrado
In Part One of this article we will address a number of issues related to mergers. First, we will...
Change Capability Building
By David Miller and Audra Proctor
The volume and complexity of change that organizations are facing continues to increase, and they cannot risk the negative...
Why Guanxi Matters in Business Relationships with China
By Bang Nguyen and David De Cremer
Business relationships between China and Europe have existed for quite some time and with the a renewed focus...
Tech for Britain: Building a Better Tomorrow
The tech sector in Britain is booming, it’s transformed the economy and put the UK on the map as a formidable tech nation. Tech...
Internationalisation in Online Retailing
By Moritz Hahn and Niccolò Pisani
Online retailing is clearly on the rise. In this article the authors offer a snapshot of the current status...
Powerful Leadership Wins Employees Hearts + Minds…Gains Customers
This article explores how to use effective leadership strategies to win hearts and minds of employees to improve the bottom line. It draws attention...
Why Focus Matters to Your Leadership: Understanding Huawei’s Business Strategy
By David De Cremer
Contemporary business develops at a rapid pace, with many uncertainties, internationally connected stakeholders, and little latitude to make mistakes. In such...
The Appearance of Innovation
By Alessandro Di Fiore, Elisa Farri and Andrea Segnalini
Developing innovation capabilities is no longer enough. For organisations, innovation marketing is the next frontier.
Appearances are...
Structure Follows Strategy – But May not Look Like You Imagined
By John Sutherland
In the world of structural design, one size does not fit all. It pays massive dividends to get the structure fit for...
The Rationality of Risk, Part 3: Rollercoasters, Burning Ships and the Hero’s Journey
By Christopher Surdak
In part three of the series on The Rationality of Risk, Chris Surdak gives some guidance on making friends with risk. Loss,...
Soothe Your Senses: A Multisensory Approach to Customer Experience Management and Value Creation in...
By Klaus-Peter Wiedmann, Franziska Labenz, Janina Haase and Nadine Hennigs
A growing trend in luxury tourism is the consumer’s desire for highest levels of customer...
Remote Teams: Managing Attitudes, Not Activity
By Drew Gurley
Managing remote teams is tricky. If attitude is the icing, function is the cake. In this article, Drew Gurley discusses why we...
What We (Think We) Know May Not Be So
How to Get (More of) What You Want in Negotiations
By Margaret A. Neale and Thomas Z. Lys
The results of empirical research on the performance...
Change as Strategy
By Walter McFarland
This article suggests that some traditional approaches to organisational change are obsolete – and recommends a new approach focused on creating new...
Negotiating Advice for Women: The Problem-Solving Conversation
“You can’t improve on a skill that you’re avoiding,” says Wharton management professor Nancy Rothbard. “Many people shy away from negotiations because they associate...
The Rationality of Risk, Part 2: Avoiding Risk, Keeping Busy, and Resorting with...
By Christopher Surdak, JD
In part two of the series on the Rationality of Risk, Chris Surdak provides an overview of some of the avoidance...
Impact of Digital on How We Implement Change
By Audra Proctor
No one doubts the effectiveness of face-to-face workshops for organisational change implementation. But the practicality of things, such as, availability, time, expense...
Sharing Business Ownership to Execute Your Strategy
By Felix Barber and Michael Goold
Co-owners sharing business rewards do not need to take on the same mix of responsibilities; instead, to create more...
Leadership Innovation: Huawei’s rotating CEO system
By David De Cremer and Tian Tao
The CEO of an organisation is where the buck stops, and to whom all credit is due for...
Mobile Customer App Engagement Pays Off
By Peter Weill and Stephanie L. Woerner
The popularity of the smartphone has exploded, and continues to do so. The ever-growing usage of the latest...
Brilliant Senior Team Work
By John Sutherland
A large number of businesses have a gap between the espoused strategy and what actually happens day by day. So much so...
Why The Circular Economy Matters
By Terence Tse, Mark Esposito, and Khaled Soufani
A Circular Economy represents not just a paradigm shift that waste is reconstructed to resources through reuse...
The Tears in the Deep Tiers
By Yossi Sheffi
Many leading companies have well-developed risk management and crisis management systems for their own operations. Yet for all their prowess of risk...
Whither Talent?
By Adrian Furnham
To what end can talent be defined, sought out and developed? In this article Andrew Furnham discusses the different ideas of what...
What Companies Must Do Now That Better Is Also Cheaper
By Paul F. Nunes and Larry Downes
Industry-disrupting products used to enter the market as inferior but more affordable versions of existing offerings, giving incumbents...
It Pays to be Nice
From the Editors
Ryanair’s 32% jump in their first-half year profits for this year is said to be down to Ryanair being nice to its...