Focus on Value: What Your Company Does Matters more than Where It Sits
By Rachael Bartels and Kathleen O’Reilly
Companies everywhere must find new sources of value creation both inside and outside traditional industry boundaries.
For decades, industry definitions...
Using the Triaxial Model of Values to Build Resilience in a COVID-19 VUCA World
By Anat Garti and Simon L. Dolan
The coronavirus (COVID-19) pandemic began at the end of 2019 in China and quickly spread globally. Millions of...
Artificial Intelligence: Just Who Is In Charge Around Here?
An Exclusive Interview with Professor David De Cremer, Founder and Director, Centre on AI Technology for Humankind, NUS
The employment of artificial intelligence is proceeding...
Empowering Small and Medium Enterprises through the Synergy of AI and Blockchain
By Yan Pang
The ability to make effective use of AI technology has hitherto remained in the province of large enterprises, with their access to...
Human-Algorithm Collaboration in Managerial Decision Making
By Tessa Haesevoets, David De Cremer, Kim Dierckx and Alain Van Hiel
Most would accept that there is a role for both humans and AI...
The Service Revolution, Intelligent Automation and Service Robots
By Jochen Wirtz, Werner H. Kunz and Stefanie Paluch
Are there parallels between the Industrial Revolution of the eighteenth century and the changes now being wrought on twenty-first-century society...
Watched Over by Machines: AI and Surveillance at Work
By Andreas Deppeler
The recent transitions towards having company personnel working at home while remaining digitally connected have sometimes been portrayed as furthering the ideal...
A Focus on the Relationship between AI and Humans
An Introduction to the Special Report on AI and Humans by AiTH, NUS Business School
By David De Cremer
The development of artificial intelligence (AI) promises...
Humanising Robots Increases Consumer Satisfaction and Forgiveness of their Failures
By Kai Chi (Sam) Yam and David De Cremer
Want your customers to have a positive, forgiving attitude towards your robot employees? Then make your...
Synergy or Conflict? Lessons for managers on how to successfully adopt AI to augment...
By Jakob Stollberger and David De Cremer
Artificial intelligence undeniably offers the potential to improve decision-making, at least in certain contexts. In this article, AI experts Jakob Stollberger...
Raising The Ethical Bar: Ethical Audits and Positive Culture Transformation
By Simon Dolan, Steven Hawkins, Chad Albrecht and Bonnie Richley
While most organizations have a code of conduct (or a code of ethics), many...
[Podcast] Episode 35: Building Authentic Communities with Standing on Giants Co-Founder Robbie Hearn
We finish the year with our final reflections on community with Standing on Giants co-Founder Robbie Hearn. Discussing cases from Airbnb to giffgaff we...
[Podcast] Episode 33: Mobilising change with The Wellbeing Project’s COO Elissa Goldenberg
Kicking off our Q4 focus on community we talk to Elissa Goldenberg, COO at The Wellbeing Project and Founder of EG Coaching & Consulting....
Advantages, Limits And Strategies For Online And Offline Collaboration
By Fernanda Arreola and Pierre Daems
During the period of confinement, organizations around the world were forced to develop new tactics and strategies for orchestrating...
The New Strategic Reality as a Consequence of the Covid-19 Pandemic
By Dr. Peter Lorange
The new reality of COVID-19 has been with us since the end of the first quarter of 2020. This has led...
The Funny Thing About Robot Leadership
By Jamie L. Gloor, Lauren C. Howe, David De Cremer and Kai Chi (Sam) Yam
Are today’s employees getting “soft”? All signs suggest that employees should:...
New Thinking at Migrolino Stemming from the COVID-19 Challenge
By Peter Lorange and Markus A. Laenzlinger
The present crisis imposed on us by the COVID-19 pandemic is likely to have a lasting impact on...
Managing By Traction (MbT) Reinventing Management in the Cyber-Age
By Mario Raich, Tomasz Krzemiński, Claudio Cisullo, Simon L. Dolan and Bonnie A. Richley
Abstract
“We are at a critical turning point in human history! We...
Why are some firms becoming more successful during the COVID-19 pandemic?
By Peter Lorange
The COVID-19 pandemic has led to a worldwide recession of immense proportions. Many companies are closing down, either for good or temporarily. ...
Effective Due Diligence – Often Harder Than You Think!
By Peter Lorange
To undertake due diligence (“DD”) when considering investing in a new project is paramount. However, in reality, to do this well can...
What Children can teach us about Leadership: Seeing both the Trees and The Forest
By David De Cremer and Hannah De Cremer
Leadership and management are two different things. Managing a work force today implies taking up the role...
Crisis Leadership in Action: A Balancing Act between the Past and the Future
By David De Cremer
The year 2020 will remain in our collective memory as a “crisis” year. It is the year where COVID-19 hit the...
What Investment Criteria Are Appropriate Today, in Light of the Coronavirus Threat?
By Dr. Peter Lorange
Introduction
In this article, I discuss how the relative importance of various investment criteria seems to have shifted as a consequence of...
[Podcast] Episode 32: Leading Through Crisis with Hilton’s Stephen Cassidy
In the third and final episode of our Travel theme for Q3 we talk to Senior Vice President and Managing Director of Hilton UK...
[Podcast] Episode 31: Re-Designing Travel with McKinsey’s Melissa Dalrymple
In the second of three episodes based on Travel for Q3 we talk to McKinsey Partner Melissa Dalrymple about her recent article, "Make it...
[Podcast] Episode 30: When the Disruptor is Disrupted with Uber’s Matt Wilson
We're back! Kicking off the Q3 theme of Travel we talk to Matthew Wilson, Associate General Counsel EMEA and APAC at Uber about the...
Select out: Why selection often goes wrong and what to do about it
By Adrian Furnham
The process of selecting people, in business as in social relationships, tends to focus on the “good” characteristics we are looking for....
5 Keys to Resolving Cross-Functional Rivalries in your Digital Transformation
By Bhaskar Ghosh, Nigel Stacey, Raghav Narsalay, Aarohi Sen, and Paul Barbagallo
The challenge is as old as business itself: How do you get people...
Business and Governments and Civil Society and a Healthy Planet
By Sylvain Guyoton and Hervé Legenvre
The following discussion took place In April 2020. We aimed at confronting our points of views on the contradictory...
Being Prepared for Surprises to Happen: Huawei as a Black Swan?
By David De Cremer
In life, it’s always possible that things change in the blink of an eye. One day everything is as it has...
Open Minds Build Innovative Societies
By David De Cremer And Alain Van Hiel
Being marked as an innovative country is crucial in how able and savvy one’s nation is considered...
The Coronavirus Threat – The issue of reopening our economies or continuing the lockdown,...
By Dr. Peter Lorange
Over the last few months, almost all countries in the world have been faced with the challenge of how to handle...
How Businesses Are Getting Back on Track in China
By Svenja Falk, Frank Riemensperger and Serena Qiu
Two months ahead of most other businesses in dealing with COVID-19, companies in China offer key insights...
Episode 29: Home/Office insights from the Netherlands with Steve Longhorn and Elyse Nijsse
In this special joint episode which closes the Q2 theme of Wellbeing in the Built Environment we talk to experts in Facilities Management and...
Episode 28: Designing the new workplace with Akka Architects CEO Stephanie Akkaoui Hughes
We continue our look at wellbeing in the built environment with Akka Architects CEO Stephanie Akkaoui Hughes. Coinciding with the launch of The Recovery...
Sex and Money: Do men and women use money differently
By Adrian Furnham
Do men and women, think about, use and invest money differently? If so why? Dare one go there? One has to be...
Key Changes In Management: Implications From The Corona Crisis, Particularly On Family Businesses And...
By Dr. Peter Lorange
Introduction
In this paper I shall discuss what I see as some major implications for management practices when it comes to several...
Sustainability is A Mindset, A Never Ending Journey
Interview with Franziska Gsell, Chief Marketing Officer of IWC Schaffhausen, chairwoman of the company’s Sustainability Committee
Franziska Gsell has been the Chief Marketing Officer of...
Episode 27: What office will we go back to? with IWBI Senior Vice President...
Kicking off our Q2 theme of "Wellbeing in the Built Environment" we talk to senior vice president of research at the International Well Building...
Turning A Weakness Into A Strength: Why Leaders Should Never Leave The Battlefield
By David De Cremer
It is no secret that within the business world companies have a starting date, but also that one day they will...
Covid-19, Stress, Self-Esteem, Values, and Psychological Well-being: How to Assess Risks of Becoming Depressed,...
By Dr. Simon L. Dolan and Dr. Salvador Garcia Sanchez
A few years back, we published several books dealing with Stress, Self -Esteem, Health and...
Episode 26: Leadership development in times of crisis with Korn Ferry’s Katherine Semler
In the last of 3 episodes on the theme of wellbeing in professional services we talk to Katherine Semler, Head of Leadership Development Iberia...
Episode 25: On the quest to mainstream empathy with EY Seren CEO Michael Von...
In the second part of our look at wellbeing in professional services we talk to EY Seren CEO Michael Von der Geest on his...
“The COVID-19 Crisis” as an Opportunity for Introspection: A Multi-level Reflection on Values, Needs,...
By Simon L. Dolan, Mario Raich, Anat Garti and Avishai Landau
The current period of misery and even despair surround us. It is perhaps an...
Be a Fool! It’s What Crisis Leadership Really Needs
By David De Cremer
It’s hard to see a crisis coming. Crisis situations usually arrive at moments we do not expect it and as a...
How the Next Wave of Innovators will Change the Fabric of the World
By Jean-Marc Ollagnier and Vedrana Savic
The next wave of innovation will see products and services combining technology from across the digital, physical and biological...
The Cyber-Organisation and the New World of Work: Advocating a twin governance...
By Mario Raich, Simon L. Dolan, Dave Ulrich and Claudio Cisullo
This paper explores the concept of the cyber-organisation and, in particular, the so-called cyber-enterprise...
What Makes You an Effective Leader in Crisis Situations?
By David De Cremer
For many organizational leaders and entrepreneurs, the coronavirus crisis represents a very challenging environment to lead and motivate their teams.
What do...
An Open Letter to Researchers Studying the Coronavirus (COVID-19)
I am not a medical doctor, nor specialist in epidemiology, but I consider myself very experienced and conversant with methodologies of scientific research. While...
Episode 24: How can wellbeing survive in professional services? with Deloitte’s Arti Kashyap-Aynsley
Kicking off our new thematic focus in the Chief Wellbeing Officer podcast we talk to Arti Kashyap-Aynsley, Wellbeing Leader at Deloitte Consulting UK, about...
