Episode 25: On the quest to mainstream empathy with EY Seren CEO Michael Von...
In the second part of our look at wellbeing in professional services we talk to EY Seren CEO Michael Von der Geest on his...
“The COVID-19 Crisis” as an Opportunity for Introspection: A Multi-level Reflection on Values, Needs,...
By Simon L. Dolan, Mario Raich, Anat Garti and Avishai Landau
The current period of misery and even despair surround us. It is perhaps an...
Be a Fool! It’s What Crisis Leadership Really Needs
By David De Cremer
It’s hard to see a crisis coming. Crisis situations usually arrive at moments we do not expect it and as a...
How the Next Wave of Innovators will Change the Fabric of the World
By Jean-Marc Ollagnier and Vedrana Savic
The next wave of innovation will see products and services combining technology from across the digital, physical and biological...
The Cyber-Organisation and the New World of Work: Advocating a twin governance...
By Mario Raich, Simon L. Dolan, Dave Ulrich and Claudio Cisullo
This paper explores the concept of the cyber-organisation and, in particular, the so-called cyber-enterprise...
What Makes You an Effective Leader in Crisis Situations?
By David De Cremer
For many organizational leaders and entrepreneurs, the coronavirus crisis represents a very challenging environment to lead and motivate their teams.
What do...
An Open Letter to Researchers Studying the Coronavirus (COVID-19)
I am not a medical doctor, nor specialist in epidemiology, but I consider myself very experienced and conversant with methodologies of scientific research. While...
Episode 24: How can wellbeing survive in professional services? with Deloitte’s Arti Kashyap-Aynsley
Kicking off our new thematic focus in the Chief Wellbeing Officer podcast we talk to Arti Kashyap-Aynsley, Wellbeing Leader at Deloitte Consulting UK, about...
Preparing for the Next Wave of Innovation? Think Beyond Technology
By Gianfranco Casati, Vedrana Savic and Koteswara Ivaturi
More than ever, industry giants are applying what we call “non-incremental” innovation, to shake up their established...
The Rise of the Hospitality Manager
Happy, comfortable and productive employees and the new generation of office managers making it happen
By Fernanda Arreola and Gregory Unruh
New demands are emerging in...
[Podcast] Christmas reflections
A 'back to the roots' episode recorded in the childhood home in Motherwell, Scotland as Dr. MacGregor reflects on the seven episodes of the...
Pay Secrecy
By Adrian Furnham
Even with today’s rapidly progressing society, there still exists a certain stigma towards the topic of salary or compensation. Employees have taken...
[Video] On the relationship between learning and wellbeing
Inspired by attendance at the World Innovation Summit on Education (WISE 2019) we discuss the link between learning and wellbeing. Check out the 30...
Learning and wellbeing: A visit to the World Innovation Summit on Education (WISE)
“Before the invention of cooking, we spent most of our lives chewing.” I laughed out loud, with quite a few others, in the vast...
“Managing by Values” (MBV): Innovative tools for successful micro behavioural conduct
By Anat Garti and Simon L. Dolan
“Values values on the wall, just do the business and forget them all” wrote Liran and Dolan (2016)1...
The Procurement Call for Agile, What does it mean?
By Andressa Reis and Hervé Legenvre
Today, Procurement teams need to embrace the agile ways of working in order to work in synch with their...
Changing the face of finance and professional services
By Lucy Franklin
Stereotyping is not inherently bad, but it is undoubtedly restricting. Most especially in the industry of finance and professional service where such...
Women In Leadership 2020, 4th & 5th March 2020, Riyadh, KSA,
BE BRAVE, ADAPTIVE AND EXPERIMENTAL
In the evolving culture GCC has witness an advancing women’s economic contribution and opportunities. Empowering women legally and politically allows...
Will the machines really make us more human?
By Steven P. MacGregor
Learning another language isn’t an easy thing to do (and I’m very aware how lucky I am being a native English speaker)....
[Video] Will the machines make us more human? Steven MacGregor with Chief Wellbeing Officer
The October episode of Chief Wellbeing Officer looks at Artificial Intelligence, and how the machines may help create a more flourishing working world. Check...
[Podcast] Will the machines make us more human? with enaible co-founder Mischa Zielke
After looking at the darker side of technology addiction and human weakness in episode 20, we focus this month on a more positive view...
[Podcast] Digital wellbeing with Data Scientist of the Year Nuria Oliver
On our return from the summer break we talk to Dr. Nuria Oliver of the Vodafone Institute. Honoured as Data Scientist of the Year...
Less digital, more well? A conversation on digital wellbeing with data scientist of the...
By Steven P. MacGregor
I still remember the anticipation of opening the pack. I’d often look at the five cards side-on first to see if there...
Beyond Collaborative Intelligence we can see a Meta-Mind Society Surfacing and we can Dream...
Facts, Fads and predictions about the joint venture of Human Mind and AI algorithms
By Mario Raich, Simon L. Dolan, Claudio Cisullo and Bonnie A....
Current Development in Psychometric Tests
By Adrian Furnham
Finding the right person who is well suited for a job position is vital in any organisation’s success. There are numbers of...
Who owns wellbeing? Reflections from Heineken
By Steven P. MacGregor
“A company has someone to look after money, strategy, and marketing etc. But soon there will be another title. A Chief Wellbeing...
[Podcast] Who owns wellbeing with Heineken’s Head of Workspace Services Fernando Lallana
This month we talk to Fernando Lallana, Head of Workspace Services at Heineken Spain. Discussing different wellbeing related initiatives at the company we consider...
[Video] Steven MacGregor with Chief Wellbeing Officer: Who owns wellbeing?
The July episode of Chief Wellbeing Officer asks who owns wellbeing with Heineken. Different functions within the organisation may have a different angle on...
Designing culture for 202,000 employees at Santander
By Steven P. MacGregor
Dan Strode couldn’t believe Monday had rolled around again so fast. Sleep had been at a premium during a busy ‘working’ weekend...
[Podcast] Designing Positive Cultures with Santander’s Head of Strategy and Culture, Dan Strode
Here we talk with Santander's Global Head of Strategy and Culture, Dan Strode about The Santander Way; eight behaviours, three values and four leadership...
[Video] How do you design culture?
The June episode of Chief Wellbeing Officer looks at culture with Santander. The Santander Way includes eight behaviours, three values and four leadership commitments...
MBSIV: A Framework for Creating a Sustainable Innovation Culture
By Kristine Marin Kawamura and Simon L. Dolan
Innovation has been consistently found to be the most important characteristic associated with organisational and market success....
Calculating the financial return on wellbeing
By Steven MacGregor
Toby and Daniel were corporate rebels. Meeting at SAP in 2005 their approach to work – challenging the current way of doing...
[Podcast] Calculating the return on wellbeing with SAP Apphaus veterans Toby Haug & Daniel...
In part 2 of the SAP case recorded 6 months on from episode 15 we discuss the changes in the Happiness at Work initiative...
[VIDEO] Steven MacGregor with Chief Wellbeing Officer
The second part of the SAP case looking at the new humanizing business initiative within EMEA Commercial Sales. How do we move towards a...
Strategic Responses To Neo-Populism
By Dan Prud’homme, Max von Zedtwitz, and Fernanda Arreola
The rise of Neo-populism presents risks to multi-national corporations in Western markets. The authors outline practical strategies corporations...
Do you need to be happy to be a Chief Happiness Officer?
Examining the new Happiness at Work initiative at SAP
By Steven MacGregor
“The term is loaded. It doesn’t mean I’m walking around all day telling jokes...
Rethinking Future Higher Education
By Mario Raich, Simon Dolan, Paweł Rowinski, Claudio Cisullo, Courtney Abraham and Jan Klimek
“Education is a sustainable way for cultural change and transformation.”
The world around...
Using Technology To Turn The Dial On Inclusion: The Mental Health Opportunity
By Barbara Harvey
The stigma long associated with mental health challenges is fading. Companies should turn that to their advantage. Technology can help.
Companies increasingly understand...
The Five Paradoxes of Brexit
By David De Cremer
Brexit – despite all the promises made – is not necessarily about creating a better economic future for the country but...
Berkeley Executive Education: Creating A “New Thinking For The New Economy”
Interview with Laura Tyson, Interim Dean, Haas School of Business
Located in the heart of the world’s innovation center, UC Berkeley’s Haas School of Business...
How Banks Grow Now
By Piercarlo Gera, Alessandro Secchi and Luca Gagliardi
Spending on customer loyalty keeps going up, but returns are diminishing. This article will tackle how banks...
When is the best time of the day to exercise?
By Steven MacGregor
I’ve fielded several questions from executives in the past few weeks, from Caixabank to Russian Railways, on a recurring and simple topic....
Heartfulness
By Steven P. MacGregor
The human heart is the engine room for everything you do. Every beat of that engine, which may beat up to...
What Governments Need to Understand About Ethical AI
By Josh Entsminger, Dr. Mark Esposito, Dr. Terence Tse, and Danny Goh
The increasing application of artificial intelligence across the value chain reflects that such a technological development provides...
Could you answer these 3 questions?
I need your help.
I’ve been asked to reflect on 3 questions for an interview this week on the Innovation Ecosystem podcast. Founded by anthropologist...
Into the wild
By Steven MacGregor
“Brisk exercise imparts elasticity to the muscles, fresh and healthy blood circulates through the brain, the mind works well, the eye is...
The 7 Hacks of Highly Effective Habits by Dr. Steven MacGregor
How many times have you said that you will change for the better? Dr. Steven MacGegor's 7 Hacks of Highly Effective Habits can be...
Ebb and flow
By Steven MacGregor
I spent some time with Oracle a few weeks ago, during the kick-off to their new financial year. 150 senior leaders from...
Are You Following the Right Digital Recipe?
By Tracey Countryman, David Abood, Aidan Quilligan, Raghav Narsalay, and Aarohi Sen
To produce a successful dish of digital reinvention, start by combining six ingredient...
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Top Picks for 2025: Key Articles for Leaders and Readers
As we move into 2025, leaders are navigating a rapidly changing economic and cultural landscape, where understanding technological innovation, shifting business models, and global trade dynamics will be crucial to long-term success. So will...
“Reverse Backstabbing”- The Art of Praising People Behind Their Backs
By Avi Liran
Gossip can be hurtful and malicious, leaving behind a bad smell. And while we may not always avoid it, we can choose the type of gossip to engage in. Enter, reverse backstabbing,...
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