Design Thinking: Eight Mistakes to Avoid
By Josemaria Siota and Thomas Klueter
When properly implemented, design thinking can result in higher success rate for innovation. However, one of our studies states...
The Five Essential Pillars of Multidisciplinary Process/Service Design
By Lilla Asir
Transforming the internal structures of companies by integrating design assets has been seen by many multinational corporations as a challenging process. Crafting...
E-cars And The Necessity To Face Diversified Transportation Technologies
By Boris N. Liedtke
Customers craved for diversification, and the same is likely to hold true in the replacement of the combustion engine. Boris Liedtke...
Why the Fourth Industrial Revolution Requires More Supply Chain CEOs
By Wolfgang Lehmacher
CEOs need to transform businesses – an imperative which is increasingly relevant in the Fourth Industrial Revolution. Apparently, as the supply chain...
A Partnership for Driving the Future of Business Transformation
A glimpse of Oliver Wight EAME's alliance with Ernst & Young LLP
As the supply chain becomes more complex, there is a growing need for...
Enhancing Value Through Customer Centric Supply Chain
An exclusive interview with Allan Dow, President, Logility
In today’s fast-changing marketplace, Allan Dow, President of Logility, knows all too well that a customer centric...
The E-Car Will Change Human Behaviour
By Stefan Krause and Boris Liedtke
In this article, the authors share why despite the attacks on new mobility technology and the fact that there...
Leading Effective Insights & Brand Strategy in a Digital World: The 4S Data Framework
By David Dubois and Gilles Haumont
With the wave of increasing digital footprints in today’s technology-driven business landscape, more and more brands are stepping up...
Mining Actionable Information with Smart Capture: INTERVIEW WITH ENNO LUECKEL, EPHESOFT
Companies collect tons of data nowadays, but most of them do not yet profit from that treasure. The situation can be compared to the...
Amazon, Just a Click Away from Luxury
What are the Implications for Selective Distribution?
By Xavier Derville and Jean-Noël Kapferer
Has the strategy of selective distribution, on which luxury brands depend for survival, evolved in the...
Five Leadership Lessons that will Help you Boost Productivity
By Deborah Sherry
Today, businesses are presented with a plethora of opportunities arising from digital transformation. However, not all business leaders know how they can...
Waking Up to Data Quality
By Tadhg Nagle, Thomas Redman and, David Sammon
Bad data impacts managers and their companies far more than most realise today and presents an enormous...
The Reliance on Blockchain Technology Will Increase as Businesses Become Knowledgeable on How to...
Not every company will accept Bitcoin as a potential investment. However, businesses cannot deny the potential of the technology behind the cryptocurrency. Blockchain's tamperproof...
The Real Industry 4.0 Challenge
By Richard Markoff and Ralf Seifert
As the manufacturing industry enters into the fourth industrial revolution or the Industry 4.0, supply chain leaders are challenged...
Safeguarding your Brand through Better Supply Chain Visibility
By Ben Wilde
Better supply chain visibility is what you need to safeguard your brand. Trends ranging from globalisation and social media to rising...
Supply Chain Digitalisation Management Challenge
By Richard Markoff and Ralf seifert
As part of the broader Industry 4.0 trend, the digitalisation of supply chains is happening quickly. Much of the...
The Competitive Advantages of the Digital Economy Require a Digital Mentality
By Michael Gravier, Christopher Roethlein, and John Visich
In today’s rapidly changing business landscape, supply chain leaders are being challenged by the profound effects of...
Is Your Supply Chain Sustainable? Probably Not
By Cory Searcy
A growing number of companies are working to develop sustainable supply chains. A key challenge is to align their supply chain...
Overcoming the Illusion of Email Overwhelm
By Joe Beccalori
One of the most dreaded activities that executives have got to face is treading through an overwhelming amount of electronic messages. In...
Post Global, Going to a “Local-to-Local” Approach. Sometimes.
By Francesco Stefanelli
Today’s companies are global in nature and for many, this translates into a dynamic environment for designing their Supply Chains, in order...
What You Need to Know About Supply Chain Disclosure
By Lucy McCarthy, Paul McGrath, and Donna Marshall
Our study examined twenty multinational companies and their supply chain disclosure decisions. We found a number of...
Digital Reality No.1: Customer Experience is Value
By Stijn Viaene
Customer-centric practices have been one of the key considerations in this age of digital transformation. In this article, Professor Stijn Viaene elaborates...
The Challenge of Providing Excellent Customer Service
By Richard Wilding
Products are increasingly becoming commoditised, leaving customer service as one of the few remaining competitive differentiators. And in a world where customer-centricity matters...
Do We Need To Rethink Employment Law For The Gig Economy?
By Maximilian Yoshioka
Are people who work in the “gig economy” self-employed contractors, or employees of the organisation they “gig” for? In this article, the...
Mapping and Strategising Across Business Ecosystems
By Hervé Legenvre and Isabelle Herbet
Business ecosystems are the new unit of analysis for strategic thinking; they offer fertile grounds for innovation. This article...
Creating an Omnichannel Supply Chain for Branded Manufacturers: The Untapped Potential for Growth
By Michael Hu and Sunil Chopra
In today’s omnichannel world, the distinction between brands and retailers is of little interest to consumers. They will buy...
Re-invent Yourself as COO
By Nathan Bennett & Stephen A. Miles
We focus on factors that have fundamentally changed demands on COOs: global recession, the evolving paradigm surrounding governance,...
Risk Sharing in Joint Product Development – Lessons from 787 Dreamliner
By Yao Zhao
Reconciling an empirical study1 of 787 delays with an economic analysis of financial incentives, we reveal a subtle incentive trap in the risk...
The Quest for Operational Efficiency: The Story of DWIMBS
By Sherilyn Casiano
To operate a successful business effectively and efficiently, you need to have relevant and accurate information regarding the performance of the business....
The Decoupling Effect of Digital Disruptors
By Thales S. Teixeira & Peter Jamieson
A new wave of Internet startups is disrupting established businesses by the process of “decoupling”. In this article,...
Making 3D printing work for you: Defining Business Models for Additive Manufacturing
By Matthias Holweg, Kai Hoberg, Frits K. Pil, Jakob Heinen
Companies struggle to define the value proposition 3D printing brings: While the opportunities for...
Building the Everything Store: Amazon’s Cycles of Creativity and Circles of Destruction
By Sean Culey
In just 20 years, Amazon has grown from an online startup focusing on selling books, to a devastating multi-platform, multi-industry technological disruptor,...
Leveraging Collaborations to Create Shared Value
By Hervé Legenvre, Francois Bacalou & Hugues Schmitz
In this article the authors discuss how the competitiveness of an organisation and the health of the...
Managing People in Mergers and Acquisitions Part 2: Integration and Survival
By Guido Stein and Marta Cuadrado
In Part One, we addressed the key reasons why companies decide to pursue merger, the reasons why many...
Where do you Begin with your (Big) Data Initiative?
By Joe Peppard
While “Big data” has garnered a lot of attention over the last number of years, many managers struggle in deciding where to...
Market Makers… Innovate your market, then innovate your business.
By Peter Fisk
Peter Fisk explores how the next generation of businesses innovate from the future back, and outside in. They start by finding the...
Managing People in Mergers and Acquisitions Part 1: Reasons and Reality
By Guido Stein and Marta Cuadrado
In Part One of this article we will address a number of issues related to mergers. First, we will...
Change Capability Building
By David Miller and Audra Proctor
The volume and complexity of change that organizations are facing continues to increase, and they cannot risk the negative...
Structure Follows Strategy – But May not Look Like You Imagined
By John Sutherland
In the world of structural design, one size does not fit all. It pays massive dividends to get the structure fit for...
Change as Strategy
By Walter McFarland
This article suggests that some traditional approaches to organisational change are obsolete – and recommends a new approach focused on creating new...
Alphabet International: How today’s companies can achieve sustainable Business Mobility
Sustainability is the modern day buzzword. Sounds great in theory, but what about the practice? Sustainability relating to fleet management goes beyond merely decreasing...
The Tears in the Deep Tiers
By Yossi Sheffi
Many leading companies have well-developed risk management and crisis management systems for their own operations. Yet for all their prowess of risk...
A Transformation Manifesto
By Richard Lynch and Jack Calhoun
Transformation is not about external forces, they are inevitable. It’s not about reorganisations, they don’t work. There are more...
The Impact of Becoming Demand-Driven
By Karin Bursa
Becoming demand-driven enables companies to knock down organisational silos and create an integrated planning platform that ensures all teams involved are aligned...
Solving Marketing’s Inventory Crisis
By Paul F. Nunes and Joshua Bellin
Just-in-time manufacturing was adopted shortly after World War II to save companies from drowning in excess inventory as...
Talent Management 2.0: Transformation Powered By People
By Amber Román and Richard Lynch
In “Moving Beyond the Anecdotal: What Will It Take To Create Your Digital 2.0 Business Model,” we discussed our...
The 4 P’s: Saving 25% of Meeting Time
By John Sutherland
Ineffective meetings are the bugbear of many organisations. In this article, John Sutherland, Director of Strategic resource introduces and discusses the 4...
The Practice Of Strategy
By Carlos Rey Peña and Joan E. Ricart
What is strategy? In this article, the authors view strategy as a discipline that harmonizes business model...
S&OP Made Practical
By Karin Bursa
The biggest obstacles to S&OP excellence stem from the complexity of managing the process which requires amongst other things, identifying, gathering and...
The Digital Revolution is an Evolution for the Outsourcing Industry
By Mike Salvino
Digital technology has transformed virtually every industry, affecting the way companies serve customers, manufacture products,