Overcoming the Illusion of Email Overwhelm
By Joe Beccalori
One of the most dreaded activities that executives have got to face is treading through an overwhelming amount of electronic messages. In...
Post Global, Going to a “Local-to-Local” Approach. Sometimes.
By Francesco Stefanelli
Today’s companies are global in nature and for many, this translates into a dynamic environment for designing their Supply Chains, in order...
What You Need to Know About Supply Chain Disclosure
By Lucy McCarthy, Paul McGrath, and Donna Marshall
Our study examined twenty multinational companies and their supply chain disclosure decisions. We found a number of...
Digital Reality No.1: Customer Experience is Value
By Stijn Viaene
Customer-centric practices have been one of the key considerations in this age of digital transformation. In this article, Professor Stijn Viaene elaborates...
The Challenge of Providing Excellent Customer Service
By Richard Wilding
Products are increasingly becoming commoditised, leaving customer service as one of the few remaining competitive differentiators. And in a world where customer-centricity matters...
Do We Need To Rethink Employment Law For The Gig Economy?
By Maximilian Yoshioka
Are people who work in the “gig economy” self-employed contractors, or employees of the organisation they “gig” for? In this article, the...
Mapping and Strategising Across Business Ecosystems
By Hervé Legenvre and Isabelle Herbet
Business ecosystems are the new unit of analysis for strategic thinking; they offer fertile grounds for innovation. This article...
Creating an Omnichannel Supply Chain for Branded Manufacturers: The Untapped Potential for Growth
By Michael Hu and Sunil Chopra
In today’s omnichannel world, the distinction between brands and retailers is of little interest to consumers. They will buy...
Re-invent Yourself as COO
By Nathan Bennett & Stephen A. Miles
We focus on factors that have fundamentally changed demands on COOs: global recession, the evolving paradigm surrounding governance,...
Risk Sharing in Joint Product Development – Lessons from 787 Dreamliner
By Yao Zhao
Reconciling an empirical study1 of 787 delays with an economic analysis of financial incentives, we reveal a subtle incentive trap in the risk...
The Quest for Operational Efficiency: The Story of DWIMBS
By Sherilyn Casiano
To operate a successful business effectively and efficiently, you need to have relevant and accurate information regarding the performance of the business....
The Decoupling Effect of Digital Disruptors
By Thales S. Teixeira & Peter Jamieson
A new wave of Internet startups is disrupting established businesses by the process of “decoupling”. In this article,...
Making 3D printing work for you: Defining Business Models for Additive Manufacturing
By Matthias Holweg, Kai Hoberg, Frits K. Pil, Jakob Heinen
Companies struggle to define the value proposition 3D printing brings: While the opportunities for...
Building the Everything Store: Amazon’s Cycles of Creativity and Circles of Destruction
By Sean Culey
In just 20 years, Amazon has grown from an online startup focusing on selling books, to a devastating multi-platform, multi-industry technological disruptor,...
Leveraging Collaborations to Create Shared Value
By Hervé Legenvre, Francois Bacalou & Hugues Schmitz
In this article the authors discuss how the competitiveness of an organisation and the health of the...
Managing People in Mergers and Acquisitions Part 2: Integration and Survival
By Guido Stein and Marta Cuadrado
In Part One, we addressed the key reasons why companies decide to pursue merger, the reasons why many...
Where do you Begin with your (Big) Data Initiative?
By Joe Peppard
While “Big data” has garnered a lot of attention over the last number of years, many managers struggle in deciding where to...
Market Makers… Innovate your market, then innovate your business.
By Peter Fisk
Peter Fisk explores how the next generation of businesses innovate from the future back, and outside in. They start by finding the...
Managing People in Mergers and Acquisitions Part 1: Reasons and Reality
By Guido Stein and Marta Cuadrado
In Part One of this article we will address a number of issues related to mergers. First, we will...
Change Capability Building
By David Miller and Audra Proctor
The volume and complexity of change that organizations are facing continues to increase, and they cannot risk the negative...
Structure Follows Strategy – But May not Look Like You Imagined
By John Sutherland
In the world of structural design, one size does not fit all. It pays massive dividends to get the structure fit for...
Change as Strategy
By Walter McFarland
This article suggests that some traditional approaches to organisational change are obsolete – and recommends a new approach focused on creating new...
Alphabet International: How today’s companies can achieve sustainable Business Mobility
Sustainability is the modern day buzzword. Sounds great in theory, but what about the practice? Sustainability relating to fleet management goes beyond merely decreasing...
The Tears in the Deep Tiers
By Yossi Sheffi
Many leading companies have well-developed risk management and crisis management systems for their own operations. Yet for all their prowess of risk...
A Transformation Manifesto
By Richard Lynch and Jack Calhoun
Transformation is not about external forces, they are inevitable. It’s not about reorganisations, they don’t work. There are more...
The Impact of Becoming Demand-Driven
By Karin Bursa
Becoming demand-driven enables companies to knock down organisational silos and create an integrated planning platform that ensures all teams involved are aligned...
Solving Marketing’s Inventory Crisis
By Paul F. Nunes and Joshua Bellin
Just-in-time manufacturing was adopted shortly after World War II to save companies from drowning in excess inventory as...
Talent Management 2.0: Transformation Powered By People
By Amber Román and Richard Lynch
In “Moving Beyond the Anecdotal: What Will It Take To Create Your Digital 2.0 Business Model,” we discussed our...
The 4 P’s: Saving 25% of Meeting Time
By John Sutherland
Ineffective meetings are the bugbear of many organisations. In this article, John Sutherland, Director of Strategic resource introduces and discusses the 4...
The Practice Of Strategy
By Carlos Rey Peña and Joan E. Ricart
What is strategy? In this article, the authors view strategy as a discipline that harmonizes business model...
S&OP Made Practical
By Karin Bursa
The biggest obstacles to S&OP excellence stem from the complexity of managing the process which requires amongst other things, identifying, gathering and...
The Digital Revolution is an Evolution for the Outsourcing Industry
By Mike Salvino
Digital technology has transformed virtually every industry, affecting the way companies serve customers, manufacture products,
Innovation Strategy
By Christoph Loch and Stelios Kavadias
Many top level executives are still hopelessly behind when it comes to designing an effective innovation strategy in the...
Preparing for Uncertainty: How to use Creaction at Work
By Len Schlesinger and Charles Kiefer
In an excerpt from their book, Just Start: Take Action, Embrace Uncertainty, Create the Future, the authors Len Schlesinger...
Improving Digital Innovation in Large Enterprise: Strengthening e-Leadership at C-level
By Joe Peppard, Simon Robinson and Tobias Hüsing
If your company doesn’t want to miss out on the new opportunities IT offers for business innovation,...
What We Can Learn from the Collision of Supply Chain and Retail
By Karin L. Bursa
Traditionally, Supply Chain Planning and Retail Planning organisations have operated independently of each other, to the detriment of both. But, Karin...
Six Months on: Have we Learnt from our Heartbleed Mistakes?
By David Sandin
Here David Sandin, product manager at Clavister, looks at whether we have heeded the lessons of the Heartbleed bug, the implications of...
Technology Innovation the New Currency of the Digital Age
By David Stokes
The advent of the internet changed modern day lives irreversibly but the new game-changer is already here: mobile digital technology is changing...
Disruptive Digital Technologies Can Help Europe Recapture Competitiveness
By Mauro Macchi
European countries have long lagged behind other developed economies in productivity and innovation, even prior
The Road to Sustainable Business Mobility
Interview with Carsten Kwirandt
In this day and age, sustainability must be on the agenda of every organisation – particularly when it comes to their...
Clarifying Strategy is Simple. Aligning Your Organisation is Not
By R. Lynch, A. Roman and G. Mac Criosta
A clearly defined and accessible business strategy is crucial to any organisation’s ability to optimally align...
Growth Through Innovation: Innovation Principles for the Technology-Driven Enterprise
By R. Boutellier and M. Heinzen
Technology is the key to our growth, but with it comes many risks. Below, Roman Boutellier and Mareike Heinzen...
International Facility Management
By Kathy O. Roper
Kathy O. Roper discusses the growing field of Facility Management and charts how it has evolved over the last 25 years...
The Spreadsheet Sabotage and its Impact on Supply Chains
By Karin L. Bursa
Although many employees are not properly trained to use them, spreadsheets are used by the a huge number of businesses worldwide...
Transforming Procurement to Achieve Competitive Advantage in the Coming Decade
By P. Spiller, N. Reinecke, D. Ungerman & H. Teixeira
In this article, the authors argue that procurement must be transformed to meet the challenges...
Analytics Drive Informed Supply Chain Decisions
By Karin Bursa
Supply chains are overflowing with data, and even the most advanced organizations struggle to keep up with the ever-accelerating flow of information....
The Gospel of Information Management
By Sherilyn Casiano
Information management is not the most fashionable of subjects. Yet as Sherilyn Casiano puts forseth in her article, it is the...
Different Types of Risk in Your Supply Chain, and How to Avoid Them
By Cathy Johnson, Hitachi Consulting There are different types of supply chain risk, and nowadays, these can be very easily exposed due to the power ...
Boards Face Leadership Crisis in Changing Times
By Andrew Kakabadse
Boards can prove easy targets for their critics. Below, Andrew Kakabadse discusses how to make boards work, and argues that directors should...
Identifying the Factors for Successfully Managing Supply Chain Risks
By Sime Curkovic & Thomas Scannell
The decision to manage supply chain risks constitutes a major undertaking for most firms. In this study, Sime Curkovic...