Magnetic Loyalty: Crafting Effective Loyalty Programmes that Attract and Retain Customers
By Klaus Heine and Vanessa Brunner
Most brand managers today see room for improvement in their repurchase rates, particularly as Generation Z tends to exhibit...
A New Business Leadership Paradigm to Understand Signals and Timing: When to ENTER a...
By Peter Lorange and Karin Mugnaini
In business, as in a host of other contexts, timing is everything. While sensing the optimum moment for a...
Cultivating Executive Trust in the Age of AI Governance
By Luca Collina & Ben Warnes
AI has still to earn its spurs as a reliable tool in the locker of business. So what guidelines...
You Did Not Fail! You Are Just Rebounding!
By Olimpia Modorcea and Fernanda Arreola
Entrepreneurs make economies turn and prosper. They create a large proportion of new jobs, take economies out of recessions,...
Introducing the Concept of Artificial Integrity: The Path for the Future of AI
By Hamilton Mann
The concept of "artificial integrity" proposes a critical framework for the future of AI. It emphasises the need to architect AI systems...
Executive Education à la Carte: Interview with Dr Dimitrios Spyridonidis, Associate Professor of Leadership,...
Executive education programmes often have a fixed content that may not be a perfect fit for every student's aims and aspirations. However, as Warwick...
Edge Computing in Europe: A Key Driver of Business Innovation
By Ram Ramalingam, Teresa Tung, Nitu Kaushal & Shalabh Kumar Singh
Edge is an essential component of the cloud computing model and has the potential...
Why the Ethical Use of AI Matters for Your Career
By Jack McGuire, David De Cremer, Leander De Schutter, and Yorck Hesselbarth
In the contemporary digital era, innovations such as artificial intelligence (AI) are profoundly transforming...
How Can Businesses Ready Themselves for Customer Success in 2024?
By Sonali Fenner
2023’s corporate landscape has been dominated by the AI transition, geopolitical conflict, and supply chain issues - all heavily impacting business operations....
Mastering the Game: Lessons in Leadership from Rugby to the Boardroom
By Darren Cassidy
Mastering the Game: Lessons in Leadership from Rugby to the Boardroom explores the parallels between high-performance rugby and successful business leadership. Drawing...
Altman’s Exit and Return: A Timeline and the Main Takeaways
By Emil Bjerg, journalist and editor
In an astonishing sequence of events, the tech world witnessed a dramatic exit of Sam Altman from OpenAI, a...
10 Ways Marketing Is Being Transformed by The Advance Of AI
By Hamilton Mann and Joerg Niessing
If you are one of those who has reservations about online systems that track your browsing behaviour, you might...
Enterprises Must Establish Algorithmic Governance in Advance of Regulatory Mandates
By Mark Esposito, Aurélie Jean, Terence Tse and Guillaume Sibout
In AI, as in myriad other fields, past and present, technological developments go blazing ahead...
Artificial Intelligence and Negotiations: Should You Go All in?
By Daniel Freeman
AI is becoming smarter and being utilised in our daily lives, whether we realise it or not. You may be wondering at...
The Complex Equation of AI in the Work World
By Hamilton Mann
At the imminent dawn of our artificially intelligent societies, a profound question arises: To what extent will artificial intelligence reshape our professional...
Why Strong Technology Leadership Matters to Europe’s Future Competitiveness
The Right Leadership Can Help Bridge Europe's Lag in Technology Adoption, R&D, and Patents
By Jean-Marc Ollagnier, Svenja Falk, and Surya Mukherjee
Increasing leaders’ technology quotient...
Going Faster Is Not Enough Add Innovation to Outperform
By Peter Weill, Jan Brecht and Stephanie L. Woerner
To stay relevant and achieve resilience, company leaders need to focus not only on speed but...
The Art of Future Design — Part II: Deployment, Wholeness, and Impact on...
By Kristine M. Kawamura, Mario Raich, Simon L. Dolan, Dave Ulrich, and Claudio Cisullo
In this article, we extend the logic that was previously published...
A Beauty Premium and a Plainness Penalty: Attractiveness at Work
By Adrian Furnham
Are physically attractive people seriously advantaged at work?
Are they more likely to be selected, promoted, and given higher salaries? Does being physically...
How to Move from Product to Cultural Innovation
By Klaus Heine and Michel Phan
Brand spirit is, or should be, at the heart of a company’s brand culture. But how can a business...
Understanding People: Applying Behavioural Science to Business
Interview with Dr. Tim Mullett, Associate Professor of Behavioural Science at Warwick Business School
In business, understanding your clients, partners, and, perhaps most importantly, your...
Does Generative AI Generate Jobs?
By Jacques Bughin
The evolution of AI and its quick adoption by organisations has predisposed many workers to the fear of losing their jobs to...
COVID as an Economic Opportunity: Lessons From the Subprime Crisis on Resilient Businesses
By Jorge Sá
Most businesses were taken completely off-guard when the COVID crisis hit. The absence of historical data on such an event meant that...
Countdown to Cybersecurity in the Quantum Era: Will Businesses be Ready in Time?
By Tom Patterson and Laura Converso
Leaps in quantum technology and hybrid approaches are shortening the time to Q-Day, when adversaries can use quantum computing...
Does Artificial Intelligence Have Emotional Intelligence?
By Dr. Nina Mohadjer, LL.M.
Emotional intelligence (EQ) is once again a topic. As employees find themselves competing with artificial intelligence, EQ is starting to...
How Productive Is Generative AI Really?
By Jacques Bughin
Generative artificial intelligence is invading the corporate suite and boardroom, surrounding the pros and cons of its use in the enterprise. The...
How to Thrive in Radical Uncertainty
By Nando Malmelin and Sofi Kurki
The term “VUCA” is familiar to most of us as a convenient label to characterise our constantly changing world....
Climate Action is in the Hands of the C-Suite
By Renaud Bettin
As companies face rising pressures from consumers, investors, and sustainability reporting regulations, it is essential that the entire C-Suite assumes responsibility for...
The Art of Future Design — Part I: Framing, Assessing, and Identifying Relevant Contexts
By Kristine M. Kawamura, Mario Raich, Simon L. Dolan, Dave Ulrich and Claudio Cisullo
Our desire to design a better future for those coming behind...
Artificial Intelligence is Exclusive-by-Design
By Hamilton Mann
As humans, it is our responsibility to shape the trajectory of artificial intelligence and use the knowledge of machine learning to...
Strategies to Modernize Your Web App and Stay Competitive in the Market
By Anton Lohvynenko
Experienced CTOs know that it’s impossible to create software products that can completely stand the test of time. Applications need to be...
5 AI-Based Business Ideas to Impress Investors and Get Funds for Your Startup
By Anastasiia Molodoria
One of the critical components of running a startup is cornering the market with a unique and innovative value proposition. If you...
Sustainable Investment: Marrying Greenness with the Traditional Values
Interview with Mr. Claudio Cisullo, Founder of CC Trust Group AG
Investors are more than ever on the lookout for companies that demonstrate commitment to...
DART: On Target to Meet the Needs of the Travel Industry
Insights from Riversoft CEO, Alex Kuo
In the fiercely competitive world of the post-pandemic travel industry, travel suppliers are looking to provide a leaner, more...
Digital Trust is on the Horizon: Interview with Warren Dumanski, Executive VP and General...
In an ideal world, businesses would be able to carry out their digital business transactions safely, securely, ethically and reliably. In short, they need...
The Power of Sustainability and the MBA Effect: How MBAs are Changing the World
Business programmes once taught the importance of maximising profit, with their only responsibility to make as much money for shareholders as possible. Now, leading...
ChangeNOW: Where Sustainability Solutions are Found – and Accelerated
Interview with Santiago Lefebvre, Founder and CEO of ChangeNOW
If change for sustainability is to be made a reality, there needs to be a place...
Imagining a Shared Journey into the Future of Work
By Simon L. Dolan, Kristine Marin Kawamura, Mario Raich, and Dave Ulrich
Work enables us to create value for ourselves and others. In our forthcoming...
Disrupting Higher Education – ChatGPT and Generative AI
By Nancy W. Gleason
The way we assess learning and credential talent is disrupted by ChatGPT. It is forcing higher education to strip down and...
Cybersecurity: The Future of Passwords and Passwordless – Interview with Michael Crandell, the Chief...
Digital security remains a core concern for businesses, as the scary headlines continue to shriek of stolen and encrypted data, phishing, breaches, and intrusions....
The Rise of the Intelligent Enterprise
By Jacques Bughin, Philippe Roussière, and Praveen Tanguturi
As more traditional companies are investing in AI, we explore best practices used by leaders to transform...
The Resilience Rings: A New Neuropsychological Framework for Building Resilience
By Javier S. Casademunt and Simon L. Dolan
Mental health problems, especially in the workplace, have become the current global pandemic that COVID-19 left behind....
When I Grow up I Want to be a 21st-Century Leader
By Dr. Nina Mohadjer
Leadership is one of the most misused words of our times. Based on my own experiences, I discuss how to move...
Authenticity at Work: Be Honest, is it a Good Thing?
By Adrian Furnham
It is often said that honesty is the best policy. But if we apply that maxim invariably and unquestioningly, does that automatically...
Chatpocalypse Now: with ChatGPT the Question is Not, “Is this Technology Ready for Us?”...
By Christopher Surdak, JD
The rise of AI-powered chatbots and virtual assistants is transforming the way we communicate with businesses and each other, with ChatGPT...
How New Age Entrepreneurs are Changing the Way We Think About Business
By Jessica Wong
Entrepreneurs have always been at the forefront of innovation. Often starting out with limited resources, they made their mark by building businesses...
Layoffs in Tech: Redistribution of Resources Amid a Tech Transformation
By Emil Bjerg, journalist and editor of The European Business Review
For years tech companies have been struggling to find qualified talent, but the tables...
Top Executive Education featuring Antwerp Management School: Opening Minds to Impact the World
Interview with Antwerp Management School's Prof. Dr. Goran Milenković, Academic Director of the EMBA and Prof. Dr. Steffi Weil, Associate Dean for International Outreach...
Sounding the Alarm: Early Warning Systems to Build Nature-Positive and Climate Resilient Businesses
By Sanjay Podder, Shalabh Kumar Singh, H. James Wilson, and Giju Mathew
Last summer’s heatwave in the UK and other European countries put a significant...
Accelerating Business Process Optimisation with Machine Learning
By Geetika Tandon and Andrea Jooyeon Huh
While not without a few challenges, “The promise of machine learning is rooted in its ability to identify...