Quality for ALL: The Power Of LEO

By Subir Chowdhury The “New” Face of Quality
At a time when we have, more than ever, an abundance of impressive management tools to help us...

Operationalising Excellence: Making it Happen – Part II

By Sean Culey It is easy to look good in a boom.
It is a lesson that the executives at Chaos Corp have learnt the hard...

Making Best Practices Stick

By Adrian Done, Chris Voss and Niels Gorm Rytter Several key factors influence the short-term success and long-term sustainability of best practice interventions. Management of...

Operationalising Excellence: Making it Happen – Part I

By Sean Culey In the last edition of The European Business Review, my article called ‘The 7 Keys to Unlocking Organisational Greatness’ was published, in...

Developing a Breakthrough Service Model for Profitable Growth

By Philip G. Moscosoand Alejandro Lago Stronger competition and more demanding customers require companies to deliver exceptional service and ultimately offer differentiated value propositions in...

How Electronic Document Interchange delivers the goods for FMCG businesses: a case study

By Ian Ford In a business where timing and efficiency is critical, FirstB2B’s EDI solution handles a complex sequence of electronic messages effortlessly, ensuring things...

Outsourcing: Debunking the myths and unveiling the realities

By buyingTeam Firmly entrenched misconceptions surround outsourcing, and they are holding many companies back from maximising the potential benefits from this fundamentally important tool. Despite misunderstandings...

The 7 Keys to Unlocking Organisational Greatness

By Sean Culey Sean Culey, member of the European Leadership Team of the Supply Chain Council and CEO of business improvement consultancy SEVEN Collaborative Solutions,...

The Four Challenges of Supply Chain Transparency

By Steve New and Dana Brown In this article we examine a key business question: how much should organizations know about their extended supply base,...

A Word About Dynamic Supply Chains: Delivering value through people

By John Gattorna The key to successful supply chain management is recognising that it’s people who really drive the living supply chains that are at...

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