Is Compassionate Leadership a Driver of Huawei’s Business Success?
By David De Cremer and Tian Tao
In this article, the authors trace giant telecom Huawei’s success to its founder’s commitment to compassionate leadership. In...
The Art and Science of Negotiating a Job Offer
By Guido Stein and Kandarp Mehta
In every professional’s journey, there are those defining moments which can change one’s entire career. In this article, the...
Adapting Your Digital Business to a Fragmented World
By Omar Abbosh, Paul Nunes and Armen Ovanessoff
We are aware that this era calls for your business to be able to continuously adapt to...
Knowledge Architects Wanted
By Tammi L. Coles
Organisations that embrace cross-domain knowledge can attain sustainable agility. In this article, the author highlights the significant yet often overlooked difference...
The Happiness Conundrum
By Manfred F. R. Kets de Vries
Based on a case example of a deeply unhappy person, this article examines the elusive topic of happiness,...
The Business of People: Effective Strategies to Drive Success in Global Business
By Sharon Schweitzer
In this article, Sharon M. Schweitzer delves into the intricacies of the global marketplace. She shares an eight-point introduction in cultivating communication...
Rethinking Strategy for the Digital Age: An Executive Primer
By Stijn Viaene
Professor Stijn Viaene sheds light on the essential role of strategy in the digital age. The article further elaborates on what really...
Extrapreneurs: A More Sensible Form of Entrepreneurship?
By Maurits van Rooijen
Being an entrepreneur is exciting with greater control over one’s destiny and a more direct link between work and rewards. But...
United Airlines, Artificial Intelligence, and Donald Trump: Reawakening Values in the Era...
By Avi Liran and Simon L. Dolan
Society has evolved and not all aspects of our lives were able to cope up with the changes...
The Five Fundamentals of Effective Performance Management
By David G. Collings and John McMackin
In this article the authors present the five issues that any organisation must tackle in order to design...
Preparation, Preparation, Preparation: Safer and Securer Business Travel
By Sophie Harwood
When travelling for business, we most often focus on our trip’s objective while inadvertently taking many other factors for granted. Sophie Harwood...
The Challenge of Providing Excellent Customer Service
By Richard Wilding
Products are increasingly becoming commoditised, leaving customer service as one of the few remaining competitive differentiators. And in a world where customer-centricity matters...
Building a Culture of Continuous Innovation
By Braden Kelley
Building a company is not as simple as having the right amount of money. More than having a business plan, creating a...
The Burning Platform of Retail Banking
By Magne Angelshaug and Tina Saebi
Without argue, digitalisation has changed many aspects of our everyday lives. With these changes come different challenges and one of...
Why Localisation is Key to Global Marketing
By Christina Comben
Any marketing campaign is geared to capturing the minds and hearts of its target market. In a globalised marketing platform, Christina Comben...
Who Needs Silicon Valley? Made in Digital Germany is Europe’s Big Hope
The industrial and manufacturing landscape of 2025 will be massively different from today and every single “traditional” company has to digitally innovate if it...
Space, But Not as We Know It: Notes on the Future Workplace
By Steven P. MacGregor
Apple Park opens in a few weeks time. The new headquarters of one of the world’s most innovative companies, referred to...
Crossing Cultural Barriers to Achieve Superior Team Results
Interview with Bhaskar Pant
Executive Director, MIT Professional Education
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Culturally diverse teams produce more creative, innovative group results, compared to those in more culturally homogenous groups....
Minding the Gap: Women and Angel Investing
By Susan Coleman and Alicia Robb
In spite of the impressive growth of women-owned firms in the United States in the recent years, they are...
The Three Traits that are A Magic Formula for Workplace Success
By James A. RundeÂ
The Magic Formula of Ability, Opportunity, and Courage result in countless examples of successful careers. These three attributes can make such...
Strategising for the Future
By Joan E. Ricart and Carlos Rey
In this article the authors discuss how organisations can better strategise for the future by integrating and balancing...
Is Your Innovation Strategy Ready to Meet the 21st Century?
By Tamara Bekefi and Marc J. Epstein
We are living in the midst of great change. The impacts of climate change, social issues, and technology...
IT Negotiators: What’s Your Approach?
By Will Baber and Arto Ojala
IT and software industries appear to be collaborative in projects in house and among organisations as they plan and...
At Your Service: Management with HEART
Interview with Rommel Gonzales
The Bellevue Resort, Bohol, Philippines
“In the hospitality and airline industry, you are not selling rooms, nor selling airline seats. You are...
The Strategic Leader’s Roadmap
By Harbir Singh and Michael Useem
Based on the authors’ new book, The Strategic Leader’s Roadmap, this article stresses that strategic leadership constitutes a skillset...
After After-Sales: New Business Models Tempt, Fail Industry
By Olaf Plötner
The after-sales-based business models of industrial enterprises are endangered. Simultaneously, modern data-based technologies enable the development of complex service solutions – so...
Managing Difficult Personalities
By Zahir Irani and Amir Sharif
Taking a lead in handling difficult situations and difficult people can be the hardest part of any management role....
Must-Have Technology Capabilities for Digital Transformation Mastering the Magnificent 15
By Stephen J. Andriole
Digital transformation is about efficiency and competitiveness. It requires a deep understanding of current and emerging business processes and models and...
A Primer on Theoretically Exploring the Field of Business Model Innovation
By Oliver Gassmann, Karolin Frankenberger and Roman Sauer
Companies like Amazon, Uber, and Skype have become business strategy icons and the way they transformed industries...
How to Stand Out Online
By Dorie Clark
Adapted from Stand Out: How to Find Your Breakthrough Idea and Build a Following Around It (Portfolio/Penguin 2015), this article discusses how...
Organisational Identity as the Touchstone for Strategic Decision Making
By John C. Camillus
A firm’s Identity – its core values, enduring aspirations and distinctive competencies – is intended to guide management’s decision making. This...
Have We Lost the Ability to Listen to Bad News?
By Kim E. van Oorschot, Luk N. Van Wassenhove, Kishore Sengupta & Henk Akkermans
Research shows that project managers continuously prioritised good vibes (positive, but...
Future Work: Changes, Choices & Consequences
By Jonathan Trevor
Despite enabling widespread automation of routine tasks, mechanical technologies have created many more job opportunities than they have replaced in our Industrial...
Your Customer is Not Just King. He or She Can Be Your VC, Too!
By John Mullins
Are you looking for a venture capitalist to finance or grow your startup but you’re struggling in doing so? Surprisingly, perhaps, the...
A New Model for the Future of Customer Relationships
 By Yoram (Jerry) Wind and Catharine Hays, with Alexa de los Reyes
The fundamental relationships among brands, media, and people are being transformed at an...
Passports for Sale
Interview with Till Neumann, IMCM, founder and managing partner of Citizen Lane
The luxury of a global lifestyle and world travel can be achieved through...
And They Lived Happily Ever After – The Value of Storytelling in Consumer-Brand Interaction
By Klaus-Peter Wiedmann, Evmorfia Karampournioti and Nadine Hennigs
Storytelling has become an essential element of the business environment to deliver information, manage conflicts, support team...
What causes managers to change their business model?
By Tina Saebi, Lasse Lien and Nicolai Foss
Business models define how companies create, deliver and capture value. But business models are not static –...
5 Ways Trump or Clinton Could Make Government Run More Like a Business
By Howard Schweitzer
Applying business concepts to government is not a fantasy. With the right leader, a heavy dose of patience and good ideas, government...
Creating Effective Organisational Systems through Experimenting with Human Nature
By David De Cremer and Tian Tao
If organisations are serious in building cultures that can translate the desire to create joint value into a...
What Senior Executives Should Know About Sales
By Frank Cespedes
Business is more complex, data more abundant, and more specialists are needed to stay up-to-date with functional best practices. As a senior...
Creating a One-Company Culture: Internal Strategy for External Success
By Paul Argenti
In the last century, large corporations have expanded in size, reach, and complexity. To keep employees aligned strategically, management must dedicate resources...
The 4 D’s of Successful Business Transformation
By John Sutherland
You cannot build successful transformation in a hurry. The best transformation projects are slow-cooked, not microwaved. In this article, John Sutherland introduces...
Aargau – Scope for Life Sciences Innovations
For many years, Switzerland has been one of the most innovative and competitive business locations in Europe, as demonstrated by various rankings such as...
Leading Enterprise Wide Transformation and the Change Leader’s Job
By Douglas Ready
Implementing Enterprise-Wide Transformation has proven to be troubling – well-regarded consultancies’ research can back this up. In this article, Doug Ready discusses...
The Quest for Operational Efficiency: The Story of DWIMBS
By Sherilyn Casiano
To operate a successful business effectively and efficiently, you need to have relevant and accurate information regarding the performance of the business....
Successful Digital Transformation Starts with the Customer
By Joerg Niessing
 Running a business in this digital era is truly challenging. And in light of this, Joerg Niessing shares the three chief takeaways...
The Building Blocks of Digital Transformation: Intelligence, Integration and Impact
By David Dubois
Leading an organisation’s digital transformation simultaneously entails driving change within three key pillars of one’s business: intelligence (competitive insights); integration (organisational structure...
Creative Strategy and the Business of Design
By Douglas Davis
Creatives get various demands and design requests from clients, but there’s this exact same request hidden in all of it: “Solve my...
Personal Branding As Affective Regime
By Lionel Wee and Ann Brooks
 This article critiques the idea of personal branding – from pointing out how it is currently popularised and relied...