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Powerful Leadership Wins Employees Hearts + Minds…Gains Customers

February 12, 2016 • LEADERSHIP, Leadership Development, STRATEGY & MANAGEMENT, Talent Management, Team ManagmentComments (0)

This article explores how to use effective leadership strategies to win hearts and minds of employees to improve the bottom line. It draws attention to Gallup’s most recent statistics on the state of employee engagement, both in the US and worldwide, and outlines the three different types of engagement. To attract and retain top talent, …

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Why Focus Matters to Your Leadership: Understanding Huawei’s Business Strategy

February 9, 2016 • David De Cremer on Management, Editors' Pick, Global Business, LEADERSHIP, Leadership Development, Strategic Spotlight, STRATEGY & MANAGEMENTComments (0)

By David De Cremer Contemporary business develops at a rapid pace, with many uncertainties, internationally connected stakeholders, and little latitude to make mistakes. In such a dynamic environment companies need strong leadership to survive and build a

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The Appearance of Innovation

January 20, 2016 • Editors' Pick, Emerging Ideas, INNOVATION, STRATEGY & MANAGEMENTComments (0)

By Alessandro Di Fiore, Elisa Farri and Andrea Segnalini Developing innovation capabilities is no longer enough. For organisations, innovation marketing is the next frontier.   Appearances are important. Look at leadership. How a leader looks and behaves in

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Structure Follows Strategy – But May not Look Like You Imagined

January 20, 2016 • Business Process, John Sutherland on Leadership and Teamwork, Strategic Spotlight, STRATEGY & MANAGEMENTComments (0)

By John Sutherland In the world of structural design, one size does not fit all. It pays massive dividends to get the structure fit for the purpose and strategy of your very specific business. In this article, John Sutherland discusses the seven structural

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The Rationality of Risk, Part 3: Rollercoasters, Burning Ships and the Hero’s Journey

January 20, 2016 • Editors' Pick, Global Business, STRATEGY & MANAGEMENT, Surdak on TechnologyComments (0)

By Christopher Surdak In part three of the series on The Rationality of Risk, Chris Surdak gives some guidance on making friends with risk. Loss, failure and disappointment are a fundamental part of risk, and they are the part that most of us don’t

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Soothe Your Senses: A Multisensory Approach to Customer Experience Management and Value Creation in Luxury Tourism

January 20, 2016 • Editors' Pick, Global Business, Marketing & Consumers, STRATEGY & MANAGEMENTComments (0)

By Klaus-Peter Wiedmann, Franziska Labenz, Janina Haase and Nadine Hennigs A growing trend in luxury tourism is the consumer’s desire for highest levels of customer service and full range travel experiences that combine first class transport, excellent

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Remote Teams: Managing Attitudes, Not Activity

January 20, 2016 • Global Business, STRATEGY & MANAGEMENT, Talent Management, Team ManagmentComments (0)

By Drew Gurley Managing remote teams is tricky. If attitude is the icing, function is the cake. In this article, Drew Gurley discusses why we should manage attitudes within remote teams and not their activities.   In its most simple form, managing a team has

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What We (Think We) Know May Not Be So

January 20, 2016 • Editors' Pick, Emerging Ideas, INNOVATION, Strategic Spotlight, STRATEGY & MANAGEMENTComments (0)

How to Get (More of) What You Want in Negotiations By Margaret A. Neale and Thomas Z. Lys The results of empirical research on the performance of negotiators offers many surprising, and often counterintuitive findings that are often at odds with the commonly

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Change as Strategy

January 20, 2016 • Business Process, Editors' Pick, Global Business, OPERATION, Strategic Spotlight, STRATEGY & MANAGEMENTComments (0)

By Walter McFarland This article suggests that some traditional approaches to organisational change are obsolete – and recommends a new approach focused on creating new types of organisations optimised for change and changing. These ‘change-focused’

Wharton

Negotiating Advice for Women: The Problem-Solving Conversation

January 20, 2016 • LEADERSHIP, MBAs & Executive Education, SPECIAL FEATURES, Strategic Spotlight, Women in LeadershipComments (0)

“You can’t improve on a skill that you’re avoiding,” says Wharton management professor Nancy Rothbard. “Many people shy away from negotiations because they associate them with conflict, but voiding them means you’ll never get better at it.”