Leading Huawei: Seven Leadership Lessons of Ren Zhengfei
By David De Cremer and Tian Tao
"Every generation produces its own great character, and each exerts impact for hundreds of years." True to this...
Luxury is a necessity in People’s Republic of China: Social Rejection of New Wealth...
By Pierre Xiao Lu
Research Phenomena
China is the second largest market for luxury goods in the world, behind the US and before Japan1. More...
Dream Bigger Be Braver
Exclusive Interview with Cheryl Giovannoni by our editor Camille Merrells
Cheryl Giovannoni is the dynamic CEO of Ogilvy & Mather UK, the advertising giant responsible...
The Magic of Innovation
By Stefan Thomke and Jason Randal
Why do certain product and service experiences seem to have that undeniable “wow” factor, while others disappoint customers? Perhaps...
The Well-Focused Leader
By Daniel Goleman
Directing attention where it needs to go is a primal task of leadership. Below, Daniel Goleman considers how leadership hinges on capturing...
The End of Competitive Advantage
By Rita McGrath
Businesses are competing in increasingly volatile and uncertain global situations. Below, Rita McGrath suggests that stability, not change, is the state that...
Why Focus Matters to Your Leadership: Understanding Huawei’s Business Strategy
By David De Cremer
Contemporary business develops at a rapid pace, with many uncertainties, internationally connected stakeholders, and little latitude to make mistakes. In such...
A Transformation Manifesto
By Richard Lynch and Jack Calhoun
Transformation is not about external forces, they are inevitable. It’s not about reorganisations, they don’t work. There are more...
The Dirty Dozen: How Unethical Behaviour Creeps Into Your Organisation
By Urs Müller and Ulf Schäfer
This article presents some of the most influential drivers of unethical behaviour in business and suggests counter-strategies. Reviewing the...
Who Needs Silicon Valley? Made in Digital Germany is Europe’s Big Hope
The industrial and manufacturing landscape of 2025 will be massively different from today and every single “traditional” company has to digitally innovate if it...
The Secret Life of Crowdfunding
By Adam J. Bock and Denis Frydrych
Crowdfunding is a much-hyped tool for entrepreneurs to access capital anywhere in the world. While media and public...
Brilliant Senior Team Work
By John Sutherland
A large number of businesses have a gap between the espoused strategy and what actually happens day by day. So much so...
Innovating Beyond the Familiar
By Patrick Barwise & Seán Meehan
Don’t be overawed by Apple – your company too can innovate beyond the familiar. This isn’t about “blue-sky thinking”,...
Are You – And Your Company – Prepared For The Future Of Work In...
Assessing Your Level Of Preparedness In 10 Key Domains1
By Simon L. Dolan, Alex Makarevich and Kristine Marin Kawamura
This article describes 10 key dimensions that...
Future Work: Changes, Choices & Consequences
By Jonathan Trevor
Despite enabling widespread automation of routine tasks, mechanical technologies have created many more job opportunities than they have replaced in our Industrial...
Is Compassionate Leadership a Driver of Huawei’s Business Success?
By David De Cremer and Tian Tao
In this article, the authors trace giant telecom Huawei’s success to its founder’s commitment to compassionate leadership. In...
GLOOM vs. BLOOM OF THE FUTURE OF WORK: Can We Chart A Positive Roadmap?
By Mario Raich, Simon Dolan, Dave Ulrich, and Claudio Cisullo
As the digital era is continuously in its process to ripen, discussions of destructive unforeseen...
Dynamism and Discontinuity: Eight Trends in the Business Environment that will Shape Strategy
By Mike Canning & Eamonn Kelly
The need for bold strategies to capitalise on the dynamism of our times has never been greater. Below, Mike...
What Could Be a Hidden Key for a Successful Merger and Acquisition Project?
By Mark Goyens and David De Cremer
The way we engage, communicate and deal with people involved in each phase of a merger and...
Strategic Transformation at Tennis Canada
By Roger Martin
Aside from the small percentage of hugely successful game-changing start-ups like Apple, Microsoft and Google it can be hard for a small...
Talent Management 2.0: Transformation Powered By People
By Amber Román and Richard Lynch
In “Moving Beyond the Anecdotal: What Will It Take To Create Your Digital 2.0 Business Model,” we discussed our...
5 Smart Ways to Increase Europe’s “AIQ”
By Francis Hintermann, Madhu Vazirani, and Carsten Lexa
At first glance, it would be surprising to learn that Europe is lagging behind in the field...
The Appearance of Innovation
By Alessandro Di Fiore, Elisa Farri and Andrea Segnalini
Developing innovation capabilities is no longer enough. For organisations, innovation marketing is the next frontier.
Appearances are...
Breaking the Mould! A New Business Model for the 21st Century
By Karl-Heinz Streibich
The pace of change in the digital era is too fast, and survival is the main objective. Software AG CEO Karl-Heinz Streibich...
Managing Customer Satisfaction Better
By Johannes Habel
Many companies draw the wrong conclusions from their customer surveys. There is a simple method that can provide a remedy, leading to...
Social Media and the Business of Trust
By Wilfried Vanhonacker
How far is too far in gleaning user data and handing this over to advertisers, even though the aim is to continue...
The Leader’s Checklist
By Michael Useem
The Leader’s Checklist comprises fifteen mission-critical, time-tested leadership principles that vary surprisingly little among companies or countries. Taken together, they constitute a...
Top IoT Companies Grow Faster But Require All-In Commitment
By Peter Weill and Stephanie Woerner
The Internet of Things is one of the many inevitable changes happening in our digital world. In this article,...
Reinvention: Critical to Business Success, but not Always Obvious
By Lloyd E. Shefsky
Strategic reinvention is a powerful engine for value creation, but business leaders sometimes miss opportunities to harness it. Lloyd Shefsky uses...
Leadership and the Structure of Trust
By Paul R. Lawrence and Robert Porter Lynch
Trust enables everything to move faster more effortlessly,and with less conflict.
In the business world, executives soon...
The Importance of Being Expert… Contextually Expert
By Barbara Kellerman
The article argues that leadership is not a person – it is a system. It is a system in which three parts...
Soothe Your Senses: A Multisensory Approach to Customer Experience Management and Value Creation in...
By Klaus-Peter Wiedmann, Franziska Labenz, Janina Haase and Nadine Hennigs
A growing trend in luxury tourism is the consumer’s desire for highest levels of customer...
Socialise for Success: Three Key Steps for Better Business Outcomes Online
By Jim Macnamara
Research shows that most businesses are jumping on the social media bandwagon. But many are not using social media effectively or wisely,...
What Companies Must Do Now That Better Is Also Cheaper
By Paul F. Nunes and Larry Downes
Industry-disrupting products used to enter the market as inferior but more affordable versions of existing offerings, giving incumbents...
Creating Abundant Organizations
Interview with Dave and Wendy Ulrich
In “The Why of Work: How Great Leaders Build Abundant Organizations” (McGraw-Hill 2010), Dave and Wendy Ulrich set out...
United Airlines, Artificial Intelligence, and Donald Trump: Reawakening Values in the Era...
By Avi Liran and Simon L. Dolan
Society has evolved and not all aspects of our lives were able to cope up with the changes...
At Your Service: Management with HEART
Interview with Rommel Gonzales
The Bellevue Resort, Bohol, Philippines
“In the hospitality and airline industry, you are not selling rooms, nor selling airline seats. You are...
Senior Team Development for the Unwilling
By John Sutherland
Traditional team work over-emphasises the whole team approach far more than is needed for most practical purposes. In this article, John Sutherland...
Change as Strategy
By Walter McFarland
This article suggests that some traditional approaches to organisational change are obsolete – and recommends a new approach focused on creating new...
What Managers Need to Know about Platforms
By Annabelle Gawer
A new and powerful way to compete has taken shape in our business landscape: Platform competition
Whether we are talking about Google,...
The Strategic Leader’s Roadmap
By Harbir Singh and Michael Useem
Based on the authors’ new book, The Strategic Leader’s Roadmap, this article stresses that strategic leadership constitutes a skillset...
Technology Innovation the New Currency of the Digital Age
By David Stokes
The advent of the internet changed modern day lives irreversibly but the new game-changer is already here: mobile digital technology is changing...
This Too Shall Pass Change is Not Only Necessary, It’s Inevitable
By Christopher Surdak
If one word was used to describe the year we have just lived through my choice would be “change”. For most businesses,...
When Democracy and Centralisation Meet in Leadership
By David De Cremer and Tian Tao
Business leaders face a plethora of challenges and one of those is finding the leadership approach that would...
A Magna Carta for Inclusivity and Fairness in the Global AI Economy
By Olaf Groth, Mark Nitzberg and Mark Esposito
Machine meritocracy is here. In this article, the authors elaborate on questions of inclusivity, fairness, and governance....
Good Profits and Growth How Net Promoter Helps Companies Thrive in a Customer-Driven World
By Fred Reichheld, Rob Markey and Andreas Dullweber
Companies are now finding that the only path to sustainable growth lies through “good profits” and long-term...
From Products to Solutions – Mastering Sales Force Incentives
By Johannes Habel and Olaf Ploetner
As B2B companies strive to become providers of solutions rather than products, sales managers face significant challenges. Among them:...
Why Robots May Not Be Taking Your Job – at least, not in...
How Organisations Can Embrace Automation
By Leslie Willcocks
In this article Professor Willcocks discusses the reality of robots, what they mean for ‘human’ jobs and how...
Why Mark Zuckerberg’s Leadership Failure was a Predictable Surprise
By David De Cremer
In today’s more developed global village, responsible leadership is of paramount importance especially from businesses that make use of digital platforms....
The World Business Forum New York
By Henrietta Morris “We have to unlearn what we think we know about leadership.” – Linda Hill This was the message, in this instance boldly stated
TOP READS OF THE WEEK
The Empathy Illusion: Why AI’s Perceived Humanity Matters More Than Its Reality
By Luke Treglown
AI is transforming how we work and interact, not just through efficiency but by mimicking human qualities like personality and empathy. As we debate whether AI can truly possess humanity, its growing...
Intuition or Data? Are You Ready to Let Artificial Intelligence Choose Your New House or Business?
By Fernanda Arreola and David Jaidan
The accessibility of new tools for improving our decision-making based on data seems to be a promising way to gain insights. From the choice of our holiday itinerary to...
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