soap 2 day

Leading Huawei: Seven Leadership Lessons of Ren Zhengfei

By David De Cremer and Tian Tao "Every generation produces its own great character, and each exerts impact for hundreds of years." True to this...

Luxury is a necessity in People’s Republic of China: Social Rejection of New Wealth...

By Pierre Xiao Lu   Research Phenomena China is the second largest market for luxury goods in the world, behind the US and before Japan1. More...

Dream Bigger Be Braver

Exclusive Interview with Cheryl Giovannoni by our editor Camille Merrells Cheryl Giovannoni is the dynamic CEO of Ogilvy & Mather UK, the advertising giant responsible...

The Magic of Innovation

By Stefan Thomke and Jason Randal Why do certain product and service experiences seem to have that undeniable “wow” factor, while others disappoint customers? Perhaps...

The Well-Focused Leader

By Daniel Goleman Directing attention where it needs to go is a primal task of leadership. Below, Daniel Goleman considers how leadership hinges on capturing...

The End of Competitive Advantage

By Rita McGrath Businesses are competing in increasingly volatile and uncertain global situations. Below, Rita McGrath suggests that stability, not change, is the state that...

Why Focus Matters to Your Leadership: Understanding Huawei’s Business Strategy

By David De Cremer Contemporary business develops at a rapid pace, with many uncertainties, internationally connected stakeholders, and little latitude to make mistakes. In such...

A Transformation Manifesto

By Richard Lynch and Jack Calhoun Transformation is not about external forces, they are inevitable. It’s not about reorganisations, they don’t work. There are more...

The Dirty Dozen: How Unethical Behaviour Creeps Into Your Organisation

By Urs Müller and Ulf Schäfer This article presents some of the most influential drivers of unethical behaviour in business and suggests counter-strategies. Reviewing the...

Who Needs Silicon Valley? Made in Digital Germany is Europe’s Big Hope

The industrial and manufacturing landscape of 2025 will be massively different from today and every single “traditional” company has to digitally innovate if it...

The Secret Life of Crowdfunding

By Adam J. Bock and Denis Frydrych Crowdfunding is a much-hyped tool for entrepreneurs to access capital anywhere in the world. While media and public...

Brilliant Senior Team Work

By John Sutherland A large number of businesses have a gap between the espoused strategy and what actually happens day by day. So much so...

Innovating Beyond the Familiar

By Patrick Barwise & Seán Meehan Don’t be overawed by Apple – your company too can innovate beyond the familiar. This isn’t about “blue-sky thinking”,...

Are You – And Your Company – Prepared For The Future Of Work In...

Assessing Your Level Of Preparedness In 10 Key Domains1 By Simon L. Dolan, Alex Makarevich and Kristine Marin Kawamura This article describes 10 key dimensions that...

Future Work: Changes, Choices & Consequences

By Jonathan Trevor Despite enabling widespread automation of routine tasks, mechanical technologies have created many more job opportunities than they have replaced in our Industrial...

Is Compassionate Leadership a Driver of Huawei’s Business Success?

By David De Cremer and Tian Tao In this article, the authors trace giant telecom Huawei’s success to its founder’s commitment to compassionate leadership. In...

GLOOM vs. BLOOM OF THE FUTURE OF WORK: Can We Chart A Positive Roadmap?

By Mario Raich, Simon Dolan, Dave Ulrich, and Claudio Cisullo As the digital era is continuously in its process to ripen, discussions of destructive unforeseen...

Dynamism and Discontinuity: Eight Trends in the Business Environment that will Shape Strategy

By Mike Canning & Eamonn Kelly The need for bold strategies to capitalise on the dynamism of our times has never been greater. Below, Mike...

What Could Be a Hidden Key for a Successful Merger and Acquisition Project?

By Mark Goyens and David De Cremer The way we engage, communicate and deal with people involved in each phase of a merger and...

Strategic Transformation at Tennis Canada

By Roger Martin Aside from the small percentage of hugely successful game-changing start-ups like Apple, Microsoft and Google it can be hard for a small...

Talent Management 2.0: Transformation Powered By People

By Amber Román and Richard Lynch In “Moving Beyond the Anecdotal: What Will It Take To Create Your Digital 2.0 Business Model,” we discussed our...

5 Smart Ways to Increase Europe’s “AIQ”

By Francis Hintermann, Madhu Vazirani, and Carsten Lexa At first glance, it would be surprising to learn that Europe is lagging behind in the field...

The Appearance of Innovation

By Alessandro Di Fiore, Elisa Farri and Andrea Segnalini Developing innovation capabilities is no longer enough. For organisations, innovation marketing is the next frontier.   Appearances are...

Breaking the Mould! A New Business Model for the 21st Century

By Karl-Heinz Streibich The pace of change in the digital era is too fast, and survival is the main objective.  Software AG CEO Karl-Heinz Streibich...

Managing Customer Satisfaction Better

By Johannes Habel Many companies draw the wrong conclusions from their customer surveys. There is a simple method that can provide a remedy, leading to...

Social Media and the Business of Trust

By Wilfried Vanhonacker How far is too far in gleaning user data and handing this over to advertisers, even though the aim is to continue...

The Leader’s Checklist

By Michael Useem The Leader’s Checklist comprises fifteen mission-critical, time-tested leadership principles that vary surprisingly little among companies or countries. Taken together, they constitute a...

Top IoT Companies Grow Faster But Require All-In Commitment

By Peter Weill and Stephanie Woerner The Internet of Things is one of the many inevitable changes happening in our digital world. In this article,...

Reinvention: Critical to Business Success, but not Always Obvious

By Lloyd E. Shefsky Strategic reinvention is a powerful engine for value creation, but business leaders sometimes miss opportunities to harness it. Lloyd Shefsky uses...

Leadership and the Structure of Trust

By Paul R. Lawrence and Robert Porter Lynch Trust enables everything to move faster more effortlessly,and with less conflict. In the business world, executives soon...

The Importance of Being Expert… Contextually Expert

By Barbara Kellerman The article argues that leadership is not a person – it is a system. It is a system in which three parts...

Soothe Your Senses: A Multisensory Approach to Customer Experience Management and Value Creation in...

By Klaus-Peter Wiedmann, Franziska Labenz, Janina Haase and Nadine Hennigs A growing trend in luxury tourism is the consumer’s desire for highest levels of customer...

Socialise for Success: Three Key Steps for Better Business Outcomes Online

By Jim Macnamara Research shows that most businesses are jumping on the social media bandwagon. But many are not using social media effectively or wisely,...

What Companies Must Do Now That Better Is Also Cheaper

By Paul F. Nunes and Larry Downes Industry-disrupting products used to enter the market as inferior but more affordable versions of existing offerings, giving incumbents...

Creating Abundant Organizations

Interview with Dave and Wendy Ulrich In “The Why of Work: How Great Leaders Build Abundant Organizations” (McGraw-Hill 2010), Dave and Wendy Ulrich set out...

United Airlines, Artificial Intelligence, and Donald Trump: Reawakening Values in the Era...

By Avi Liran and Simon L. Dolan Society has evolved and not all aspects of our lives were able to cope up with the changes...

At Your Service: Management with HEART

Interview with Rommel Gonzales The Bellevue Resort, Bohol, Philippines   “In the hospitality and airline industry, you are not selling rooms, nor selling airline seats. You are...

Senior Team Development for the Unwilling

By John Sutherland Traditional team work over-emphasises the whole team approach far more than is needed for most practical purposes. In this article, John Sutherland...

Change as Strategy

By Walter McFarland This article suggests that some traditional approaches to organisational change are obsolete – and recommends a new approach focused on creating new...

What Managers Need to Know about Platforms

By Annabelle Gawer A new and powerful way to compete has taken shape in our business landscape: Platform competition Whether we are talking about Google,...

The Strategic Leader’s Roadmap

By Harbir Singh and Michael Useem Based on the authors’ new book, The Strategic Leader’s Roadmap, this article stresses that strategic leadership constitutes a skillset...

Technology Innovation the New Currency of the Digital Age

By David Stokes The advent of the internet changed modern day lives irreversibly but the new game-changer is already here: mobile digital technology is changing...

This Too Shall Pass Change is Not Only Necessary, It’s Inevitable

By Christopher Surdak  If one word was used to describe the year we have just lived through my choice would be “change”. For most businesses,...

When Democracy and Centralisation Meet in Leadership

By David De Cremer and Tian Tao Business leaders face a plethora of challenges and one of those is finding the leadership approach that would...

A Magna Carta for Inclusivity and Fairness in the Global AI Economy

By Olaf Groth, Mark Nitzberg and Mark Esposito Machine meritocracy is here. In this article, the authors elaborate on questions of inclusivity, fairness, and governance....

Good Profits and Growth How Net Promoter Helps Companies Thrive in a Customer-Driven World

By Fred Reichheld, Rob Markey and Andreas Dullweber Companies are now finding that the only path to sustainable growth lies through “good profits” and long-term...
Group of happy businesspeople

From Products to Solutions – Mastering Sales Force Incentives

By Johannes Habel and Olaf Ploetner As B2B companies strive to become providers of solutions rather than products, sales managers face significant challenges. Among them:...

Why Robots May Not Be Taking Your Job – at least, not in...

How Organisations Can Embrace Automation By Leslie Willcocks In this article Professor Willcocks discusses the reality of robots, what they mean for ‘human’ jobs and how...

Why Mark Zuckerberg’s Leadership Failure was a Predictable Surprise

By David De Cremer In today’s more developed global village, responsible leadership is of paramount importance especially from businesses that make use of digital platforms....

The World Business Forum New York

By Henrietta Morris “We have to unlearn what we think we know about leadership.” – Linda Hill This was the message, in this instance boldly stated