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Artificial Intelligence

This category is Artificial Intelligence, exploring the latest advancements, applications, and ethical considerations of AI in business. It features expert insights on machine learning, automation, and how AI is transforming industries and decision-making processes.

Workforce using AI

Your Workforce is Changing, And AI is Leading the Shift

By Carson Hostetter Burnout is rising fast, especially among younger workers, and businesses are paying the price in retention and productivity. To address it, employee...
Marketing team using AI automation for performance marketing

Trust, Transparency, and the Future of Performance Marketing

By Nick Waters In the rush to embrace the automation of advertising campaigns with embedded AI tools, marketers have given up a lot of control,...
Chatbot conversation Ai Artificial Intelligence technology online customer service.Digital chatbot, robot application, OpenAI generate.

The Generative AI Gold Rush Revisited

By Jacques Bughin The generative AI landscape has rapidly evolved, turning emerging concepts into proven drivers of business value. Jacques Bughin revisits ten key AI...
AI leapfrog

How to Win at the Game of AI Leapfrog

By Gary Waldon AI is reinventing the kids’ game of Leapfrog into a serious, high-stakes business, with players vying for the Master of the Universe...
Business leaders Use AI Content to Drive Real Growth

How Business Leaders Can Use AI Content to Drive Real Growth

Growth doesn’t always come from doing more, it often comes from doing things differently. Business leaders are beginning to realize that traditional content marketing...
Employee chatbot in the workplace

Employee Chatbot Use Will Shape Your Company—Here’s How to Guide it

By Nick Kabrel Employees increasingly adopt conversational chatbots at the workplace. Yet without strategic oversight, such usage might default to shallow, efficiency-driven usage, undermining the...
EU AI Literacy

Getting Ahead of EU AI Literacy Requirements – How Businesses Can Stay Compliant and...

By Jonathan Armstrong AI is transforming business, but the understanding of AI is not universal. Jonathan Armstrong, Partner at Punter Southall Law, outlines the new...
AI Industry Adoption and Its Management Implications

AI Industry Adoption and Its Management Implications

By Roberto García-Castro and Dr. J. Mark Munoz AI technologies are spreading fast across industries, but adoption varies widely. This article helps managers understand where...
Man, presentation and screen with meeting for AI ethics, smile and planning for future web development at office. Person, speaker and staff in boardroom with data governance at startup tech agency

Gartner: The Leadership Blind Spot: Why Executive AI Literacy Will Shape Business Outcomes in...

By Carlie Idoine AI is rapidly shifting from a technical enabler to a core driver of business decisions. This piece explores why executive AI literacy,...
Chief AI Officer with diverse business team in modern office during a late-night meeting. Professional discussion on artificial intelligence strategy. Concept of corporate teamwork, innovation, and AI technology.

The Rise of the Chief AI Officer: Turning Ambition into Value

By Dave McCann Long gone are the days when we referred to Artificial Intelligence (AI) as an emerging opportunity — simply put, it’s now an...
AI bot holding Euro coin. AI in Europe concept

Avoiding the Janus Trap: Why Europe Must Commit to AI-powered Reinvention

By Mauro Macchi, Matt Prebble, Dominic King and Laura Ann Wright Closing the competitiveness gap is a central pillar of the European economic reform agenda....
software developers working on multiple screens displaying code and application diagrams in a modern office

AI is Making Us Stupider, And That’s Exactly Why We Need to Talk

By Craig Wilson AI is changing how developers work. It helps teams move faster, but something important is being lost. Developers are skipping the hard...
Beautiful Female Manager is Walking Pass Her Business Colleagues while working, experiments to optimize AI and algorithmic attachments.

Algorithmic Attachment: How AI-Based Employee Monitoring Shapes Workplace Trust, Autonomy, and Well-being

By Madeleine Roantree and Adrian Furnham Although AI-driven monitoring and performance tools are designed to optimise productivity, they may have an adverse effect on how...
AI agent and generative artificial intelligence concept. Businessman using AI agents on screen, including chatbots, AI assistants, and data analytics tools on a laptop. LLM, Ai agentic workflows.

The Real AI Battle: OS is the New Prize

By Jacques Bughin The third wave of AI is shifting focus from generative outputs to agentic orchestration. This article explains how the real competitive edge...
AI - yellow head

How To Translate AI Potential Into Corporate Profitability

By Louis-David Benyayer and Hao Zhong Every day, more companies adopt AI, yet profits remain flat. Stuck in the “light bulb phase”, most tweak the...
AI - man pointing to the screen

Generative AI In Innovation Development: A Catalyst For Creative Disruption

By Filippo Frangi From identifying strategic opportunities to enabling faster experimentation, from co-designing with users to reshaping go-to-market strategies, GenAI is pushing the boundaries of...
Bret on Is AI the ‘Great Equaliser’ for SMBs in the Professional Services Sector

Is AI the ‘Great Equaliser’ for SMBs in the Professional Services Sector?

By Bret Tushaus Artificial intelligence is helping small and medium-sized businesses close the gap with larger competitors. Bret Tushaus explores how AI empowers SMBs in...

The Future of Government Procurement: Innovation, AI, and Automation

By Lara Blake Government procurement, representing a substantial portion of global GDP, stands at the cusp of a technological revolution. While traditional procurement processes have...
AI Data Analytics Businesses are using AI to analyze data related to finance, big data, complex performance measurement, advertising analytics, medicine, and cutting-edge business analytics legacy

Why AI Tools are Not the Magic Digitalisation Bullet for Legacy Businesses

By Ritavan Many legacy businesses rush to adopt AI tools without aligning them to clear strategic goals. Ritavan argues that this approach leads to costly...
AI related law concept shown by robot hand using lawyer working tools in lawyers office with legal astute icons depicting artificial intelligence law and online technology of legal law regulations

Between Brussels and Westminster: Navigating AI Regulations 

By Andrew How  Artificial intelligence is reshaping insurance through advanced analytics and automation. Andrew How explores how regulators in the UK and EU are taking...
Skill development concept. Up new ability Upskill training for technology evolution.

Three Areas in Which to Upskill Staff to Work Alongside AI

By Kamales Lardi To thrive alongside AI, organisations must invest in continuous learning that empowers employees to use AI tools, think critically, collaborate effectively, and...
Robotic and human handshake symbolizing AI collaboration, AI-ready, futuristic digital background,

The AI Wave is Here: 5 Simple Ways to Get Your Business AI-Ready 

By Tracy Sheen Small businesses can thrive in the AI era with the right mindset and simple steps. In this accessible guide, Tracy Sheen outlines...
Searching on google and gemini

Google or Gemini? A Framework for Navigating Agentic AI Confusion

By Jacques Bughin  Agentic AI is transforming the digital economy, replacing traditional search with intelligent execution. In this article, Dr. J Bughin presents a five-step framework...
SaaS on Agentic AI transformation

Reclaiming SaaS Value in the Agentic AI Era

By Jacques Bughin  As agentic AI takes over task execution, the foundations of traditional SaaS begin to crumble. Interfaces lose value, orchestration gains power, and...
Technology AI (Artificial intelligence), Data analysis and technology inputting commands to analyze data and build something.

Overlook an AI-Ready Data Strategy at Your Peril  

By Alan Jacobson  According to research conducted by Alteryx, 82% of global business leaders say generative AI is significantly impacting their company goals and nearly...
Greg Fuller

The AI Skills Paving the Way for Next-Gen Business Operations 

By Greg Fuller  AI is reshaping industries, but a skills gap persists. Bridging this requires a blend of technical expertise, like data analysis and machine...
Prompting - AI hands

GenAI: Prompting A Better Marketing Strategy

By Joerg Niessing and David Dubois  Amid the rise of GenAI, executives must master prompt crafting to optimize their marketing and sales strategies. In the ever-evolving world...
Information technology, hacking and credit card for cyber security crime in bank, phishing and software on digital tablet. Html script, screen and fintech of data fraud, password and coding on dark neon desk

Can AI Help Banks See High-Risk Industries Differently?

By Lissele Pratt High-risk industries face constant scrutiny. Banks hesitate. Regulators crack down. Even compliant businesses struggle to access financial services. Could AI help banks...
AI

Productivity Versus Ping Fatigue – is AI the Answer to Simplifying our Workflows?

By Caz Brett The rapid integration of AI into workplaces has transformed how employees engage with their tasks. By automating repetitive work, AI offers a...
ecosystem - AI to Achieve Operational Excellence

Managing the “White Space” of AI to Achieve Operational Excellence

By Dr. Annika Steiber and Dr. J. Mark Munoz The rapid integration of AI into business processes across industries may lead to the false assumption...
Huge human brain and many little businesspeople around. Concept of thinking new ideas

4 Ways to Sharpen Your Thinking and Stay Relevant in the Age of AI

By Stephanie Bown In today’s rapidly evolving world, driven by AI and automation, the fear of becoming obsolete is a real concern for many....
AI robot working on computer. Agentic AI concept

Guiding Agentic AI

By Jacques Bughin and Philipp Remy Agentic AI is a new class of AI systems that combine goal-driven autonomy and represents the third wave of...
A robot hand and a human hand touch each other via the HUD display. SMB concept

How AI can Help SMBs Build Credibility and Earn Consumer Trust in an Increasingly...

By Suhaib Zaheer  All Small and Medium-Sized Businesses (SMB) owners know the importance of gaining customer loyalty and trust, in order to grow and scale...
Data-Driven and AI in Decision-Making Challenges

In the Age of AI, Where Do Humans Fit into Business Decision Making?

There’s a lot riding on the choices you make, and strategic decisions can make or break your company’s success. Data is a crucial element...
AI’s Hidden Human Cost

On Avoiding AI’s Hidden Human Cost

By David De Cremer and Laurence Van Elegem As business strives to integrate AI optimally into its processes, it risks paying insufficient attention to the...
Android AI robot sitting at the desk and working in the office: artificial intelligence, business and automation concept

Understanding Agentic AI: A Business Primer

By Terence Tse Agentic AI is AI systems with agency. It means they can make decisions and take action as needed. What makes them vital,...
AI Agents

AI Agents will Empower Autonomous, Scalable and Networked Organizations

By Alessandro Lanteri and Mark Esposito The rapid development of AI technology has brought in agentic AI systems with the ability to be autonomous and...
Robot and human hand pointing towards each other Ideas for creating AI, intelligent systems, and innovative technologies of the future

Can Business Leaders Ensure AI Cares About Human Welfare? 

By Michael D. Watkins  Artificial intelligence (AI) is reshaping industries, accelerating innovation, and driving efficiencies. Yet, its rapid adoption raises an essential question: can business...
Navigating the Ethical Landscape of Generative AI

Navigating the Ethical Landscape of Generative AI

By Laetitia Cailleteau, Philippe Roussiere and Professor Thierry Rayna With the game-changing explosion of AI into the commercial world, business leaders have, predictably, focused on the...
The Empathy Illusion

The Empathy Illusion: Why AI’s Perceived Humanity Matters More Than Its Reality

By Luke Treglown AI is transforming how we work and interact, not just through efficiency but by mimicking human qualities like personality and empathy. As...
Deepseek Ai logo is displayed on smartphone.

Making Sense of DeepSeek

By Jacques Bughin DeepSeek, a large language model built by China, has become both a sensation as well as a source of concern for the...
Intuition or Data

Intuition or Data? Are You Ready to Let Artificial Intelligence Choose Your New House...

By Fernanda Arreola and David Jaidan The accessibility of new tools for improving our decision-making based on data seems to be a promising way to...
Web3 and AI

Web3 and AI: Hype Train or the Real Deal? Exploring the Tech behind the...

By Andrea Maria Cosentino and Terence Tse The convergence of Web3 and AI, two of the most promising technologies of our time, has sparked a...
Company profitability

AI Can Increase Companies’ Profit Significantly

By Ralph Geertsema, OP Lumijärvi, and John Wass Introduction Over the recent years, AI has conquered the world by storm and has been widely used so...
Reimagining Learning & Development in an AI-Powered Workplace 

Reimagining Learning & Development in an AI-Powered Workplace 

By Jeremy Campbell In today’s fast-changing world, traditional workplace training needs a serious rethink. We know from research that 75% of what we learn is forgotten...

Are Shoppers Ready to Give Up their Autonomy to AI? 

By Mariyani Ahmad Husairi and Patricia Rossi  Faced with abundant choices yet not having enough time or cognitive resources to evaluate them, the purchasing decision-making...
GenAIImage_24

The Silent Colonization of Consciousness: AI as the New ‘Other’

By Samer ElHajjar Is there a parallel between the historical colonization of peoples and lands by others more powerful, and the increasing encroachment of artificial...

How AI Could Foster Closer Analyst-Client Interaction, Not Less  

By Giles Alston and Tatia Bolkvadze  With the emergence of generative AI, the role of geopolitical analysts in consultancies and corporates alike may be about...
Yemi Olagbaiye

Disinformation Wars, Enhanced Reality, Babysitting Robots: Welcome to 2025 

By  Yemi Olagbaiye  Sci-fi visionary Isaac Asimov predicted humanity would have solar power beaming in from space stations by now. Arthur C Clarke, meanwhile, believed...
iStock-1789084600

Private Banking: AI-Enhanced Advice, New Asset Classes, Wealth Super Apps

By Alessandro Hatami, managing partner of strategic consultancy Pacemakers Six Wealth Management Trends for 2025 Private banking is on an upswing, buoyed by growth in emerging...