When Difficult Leaders Change the World: Making Neurodivergent Leadership Sustainable
By Fernanda Arreola and Gregory Unruh
Brilliant yet difficult leaders have long driven some of the world’s most transformative innovations. Fernanda Arreola and Gregory Unruh...
The Real AI Battle: OS is the New Prize
By Jacques Bughin
The third wave of AI is shifting focus from generative outputs to agentic orchestration. This article explains how the real competitive edge...
The Curry Puff Effect: How Small Acts of Appreciation Lifted DHL to the Top
By Avi Liran
Inspired by Chris Ong’s panel at HR Connect 360, Nanyang Business School, NTU
The ballroom at the luxurious Fullerton Hotel in Singapore was...
Reimagining Employment: Navigating the Promises and Perils of Artificial Intelligence
By Dr. Simon L. Dolan, Dr. Mario Raich, and Pedro César Martínez Morán
The best thing ever to happen to humanity – or the worst?...
Equipping for Tomorrow: Unlocking New Skills for the Future of Work in 2033
By Dr. Simon L. Dolan, Dr. Mario Raich, and Iolanda Triviño
In an ever-evolving job market, embracing the future requires us to adapt and acquire...
Jobs – and What They Taught Me
By Adrian Furnham
A good education is all very well, but there are some lessons you can’t learn in the classroom. Adrian Furnham recounts his...
Strategic Insights: Taking Over a Start-Up vs. an Established SME
By Fernanda Arreola, Damien Guermonprez, and Renaud Redien-Collot
The skills required to successfully lead one type of enterprise may not fully apply or be relevant...
Innovating Your Team’s Conditions for Success: Use the 3 Cs!
By Fernanda Arreola and Dan Hammond
As leadership roles move from merely directorial to creating great conditions for team success, leaders should employ the three...
The Flawed Assumption Behind AI Agents’ Decision-Making
By Hamilton Mann
As rational as we humans like to think we are, at the moment of making a decision, a whole range of overlapping...
Scaling You: Human + Digital = A Winning Formula for Small Business Success
By Elizabeth Eiss
As a small business owner or solopreneur, you are the engine of your business—and the driver, mechanic, and GPS all rolled into...
The Better Boards Podcast Series: 10x Your Impact – How the Smartest Directors are...
The podcast and the article are brought to you by The Better Boards Podcast Series.
As complexity grows and time shrinks, Board Directors are wondering how...
Becoming the Leader You Are: The 6S-Model of Leadership Development
By Vivek Sharma and David De Cremer
Real leadership? It starts when you stop following everyone else’s playbook. The 6S-Model reveals why authentic leaders are forged...
Can Europe Inc. Make Decarbonization its Competitive Edge?
By Wytse Kaastra, Matthew Robinson, Babak Moussavi and Josh Elkind
The authors would like to thank Rebecca Tan and Dominic King for their contributions to...
Surviving Among Giants: How HMD Thrives Through Partnerships
By Hervé Legenvre
In less than a decade, HMD has created a niche in the mobile phone market despite fierce competitors. Here is a look...
Google or Gemini? A Framework for Navigating Agentic AI Confusion
By Jacques Bughin
Agentic AI is transforming the digital economy, replacing traditional search with intelligent execution. In this article, Dr. J Bughin presents a five-step framework...
Reclaiming SaaS Value in the Agentic AI Era
By Jacques Bughin
As agentic AI takes over task execution, the foundations of traditional SaaS begin to crumble. Interfaces lose value, orchestration gains power, and...
The Better Boards Podcast Series: Living with Uncertainty – The Importance of Transformation, Culture,...
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In recent years, transformation skills have gained significant importance at the...
The Better Boards Podcast Series: Will AI Make the Better Business Judgement?
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In this episode of the Better Boards Podcast, Professor Katja...
The Better Boards Podcast Series: What Do Analysts Think of Boards? – An...
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In an era marked by rapid change, technological disruption, geopolitical...
Navigating the New Frontier: Embracing Talent 5.0 While Paving the Way for Talent 6.0
By Iolanda Triviño, Simon L. Dolan, and Pedro Cesar Martinez
In the changing world of employment, it's more important than ever to understand the shifts...
Scaling You: Do Less to Achieve More with Effective Outsourcing
By Elizabeth Eiss
You built your business from the ground up—every decision, every detail. But what got you here won’t get you to the next...
Why Forecasting is Fixated with Accuracy: The Risk of Ignoring Feedback
By Dr. Claudio Antonini and Dr. Kamil Mizgier
When it comes to building models for the purpose of forecasting, system designers are naturally concerned that...
You Must Innovate Your Governance too! The Risk for Startups and SMEs
By Fernanda Arreola
While startups and SMEs are often lauded for their agility and innovation, one critical dimension is frequently overlooked: governance. This article explores...
Business Teams: Bad, Sad, and Mad… and How to Fix Them
By Georgie Fienberg and Adrian Furnham
If you want the best from your car, it helps to have some idea of how it all works....
The Psychology of Greed
By Adrian Furnham
As one of the seven cardinal sins, greed is a trait no one wants to be accused of. While people detest and...
Guiding Agentic AI
By Jacques Bughin and Philipp Remy
Agentic AI is a new class of AI systems that combine goal-driven autonomy and represents the third wave of...
The Better Boards Podcast Series: Selling Bold Ideas in the Boardroom
The podcast and the article are brought to you by The Better Boards Podcast Series.
Have you ever wondered how to sell a bold idea in...
The Better Boards Podcast Series: The Navigating Misjudgement – A Practical Framework for Better...
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This episode draws neglected attention to a decision-making error that...
The Better Boards Podcast Series: The Boardroom Tango – Where Strategy Meets Execution
The podcast and the article are brought to you by The Better Boards Podcast Series.
Highlighting the dynamic dance between the board and executives in...
Artificial Integrity
By Hamilton Mann
Much has been said about how to instill integrity into AI-generated content. So far, the focus has been on policing training data...
The Drama Queen Leader: Theatricality and Inappropriate Behaviour
By Adrian Furnham
Friendly, dramatic, and attention-seeking, they are difficult to miss. You may find them entertaining in social settings, but what happens when you...
On Avoiding AI’s Hidden Human Cost
By David De Cremer and Laurence Van Elegem
As business strives to integrate AI optimally into its processes, it risks paying insufficient attention to the...
Understanding Agentic AI: A Business Primer
By Terence Tse
Agentic AI is AI systems with agency. It means they can make decisions and take action as needed. What makes them vital,...
Extreme Users: Understanding Their Role in Innovation and Design
By Fernanda Arreola
Extreme users are individuals whose needs, behaviors, and experiences diverge significantly from the mainstream user base. They may include early adopters, power...
A Vision for Tomorrow: Crafting a Compassionate Blueprint for Our Shared Future
By Simon L. Dolan
The future of work is not just a matter of technology and efficiency; it’s about people. Many of us are navigating...
AI Agents will Empower Autonomous, Scalable and Networked Organizations
By Alessandro Lanteri and Mark Esposito
The rapid development of AI technology has brought in agentic AI systems with the ability to be autonomous and...
Navigating the Ethical Landscape of Generative AI
By Laetitia Cailleteau, Philippe Roussiere and Professor Thierry Rayna
With the game-changing explosion of AI into the commercial world, business leaders have, predictably, focused on the...
The Future of AI Language Models (LMs): Three Scenarios that could Reshape Business and...
By Hervé Legenvre, Erkko Autio and Xule Lin
This article is part six of an ongoing series - AI Power Plays - that explores the...
Scaling You: Leverage the Value of YOUR Time to Scale Your Business Impact
By Elizabeth Eiss
Small businesses often face unique challenges in scaling their impact while juggling limited resources such as funding, sales, customer care, talent, and time....
Making Sense of DeepSeek
By Jacques Bughin
DeepSeek, a large language model built by China, has become both a sensation as well as a source of concern for the...
Reimagining the Future: Unleashing the Deep Transformation and its Impact on Business, Society, and...
By Mario Raich, Simon L. Dolan, and Claudio Cisullo
In a world where everything seems to change with increasing frequency, we risk becoming more blasé...
The Future of Work and the Megachallenges for HR in 2025 and Beyond
By Simon L. Dolan and Pedro Cesar Martinez
Introduction
In an era characterized by rapid technological advancxements, demographic shifts, and evolving workplace dynamics, the role of...
Hugging Face: Why Do Most Tech Companies in AI Collaborate with Hugging Face?
By Hervé Legenvre and Erkko Autio
This article is part five of an ongoing series - The AI Power Plays - that explores the fiercely...
What Is Your Quantum (AI) Strategy?
By Jacques Bughin
Introduction
Our history is full of big, bold investments united by their ability to mobilize resources and inspire progress and dominance, - from...
The Better Boards Podcast Series: How to Lead Through Complexity
The podcast and the articles are brought to you by The Better Boards Podcast Series.
Every year, the world's preeminent leadership advisory firm, Egon Zehnder, conducts...
Small Employers 2025: Scaling Impact on Customers, Community & Capital
By Elizabeth Eiss
Small businesses, the backbone of the global economy, face unique challenges in scaling their impact while juggling limited resources. In 2025, the...
Why Forecasters are Fixated with Accuracy — The Risk of Ignoring Feedback
By Claudio Antonini and Kamil Mizgier
In discussions about forecasting it might serve well to remember its mothership: the field of control theory. In this...
The Al Fayed Allegations – Is Further Regulation of Workplace NDAs Necessary?
By Chris Hadrill
Over the last decade, the use of workplace NDAs have come under increasing scrutiny as allegations of the abuse of these types...
“Your Call is Important to Us”: The Business Psychology of Queuing
By Adrian Furnham
One sure way to disgruntle your customers is to oblige them to fritter away their valuable time in queues – whether in...
The Better Boards Podcast Series: The Boardroom Awakening – Can Corporate Governance Survive the...
The podcast and the articles are brought to you by The Better Boards Podcast Series.
The ESG narrative has become familiar but does not yet...
