Build High-Quality Connections

By Jane E. Dutton

Jane E. Dutton explains why high-quality connections (HQCs) are critical building blocks for bringing out the best in people and organizations. She explores the benefits of HQCs, and the strategy pathways to achieve them, as well as how to form organizations that can foster such connections.

The Value of High-Quality Connections

High-quality connections contribute to individual flourishing and to team and organizational effectiveness.

Barbara Fredrickson, who studies the power of positive emotions in connection, suggests these moments of connection start people on an upward spiral of growth and fulfillment. For leaders, tapping into the power of high-quality connections means taking seriously the evidence that this form of person-to-person interrelating is at the root of critical individual and collective capabilities. The following are just some of the benefits of high-quality connections:


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