Human-Algorithm Collaboration in Managerial Decision Making
By Tessa Haesevoets, David De Cremer, Kim Dierckx and Alain Van Hiel
Most would accept that there is a role for both humans and AI...
The Service Revolution, Intelligent Automation and Service Robots
By Jochen Wirtz, Werner H. Kunz and Stefanie Paluch
Are there parallels between the Industrial Revolution of the eighteenth century and the changes now being wrought on twenty-first-century society...
Watched Over by Machines: AI and Surveillance at Work
By Andreas Deppeler
The recent transitions towards having company personnel working at home while remaining digitally connected have sometimes been portrayed as furthering the ideal...
Humanising Robots Increases Consumer Satisfaction and Forgiveness of their Failures
By Kai Chi (Sam) Yam and David De Cremer
Want your customers to have a positive, forgiving attitude towards your robot employees? Then make your...
Synergy or Conflict? Lessons for managers on how to successfully adopt AI to augment...
By Jakob Stollberger and David De Cremer
Artificial intelligence undeniably offers the potential to improve decision-making, at least in certain contexts. In this article, AI experts Jakob Stollberger...
Promise and Challenge: AI in the Trade Finance Industry
Interview with Graham Bright, Head of Compliance and Operations, Euro Exim Bank
Technology is a two-edged sword. On the one hand, it’s moving fast –...
Raising The Ethical Bar: Ethical Audits and Positive Culture Transformation
By Simon Dolan, Steven Hawkins, Chad Albrecht and Bonnie Richley
While most organizations have a code of conduct (or a code of ethics), many...
The New Strategic Reality as a Consequence of the Covid-19 Pandemic
By Dr. Peter Lorange
The new reality of COVID-19 has been with us since the end of the first quarter of 2020. This has led...
The Funny Thing About Robot Leadership
By Jamie L. Gloor, Lauren C. Howe, David De Cremer and Kai Chi (Sam) Yam
Are today’s employees getting “soft”? All signs suggest that employees should:...
TableTop and Covid19 – It’s No Longer An Easy Game!
By Uwe Eickert and Boris Liedtke
The raging pandemic has swiftly shaken up many business models around the globe thereby creating a number of instant...
Managing By Traction (MbT) Reinventing Management in the Cyber-Age
By Mario Raich, Tomasz Krzemiński, Claudio Cisullo, Simon L. Dolan and Bonnie A. Richley
Abstract
“We are at a critical turning point in human history! We...
What Children can teach us about Leadership: Seeing both the Trees and The Forest
By David De Cremer and Hannah De Cremer
Leadership and management are two different things. Managing a work force today implies taking up the role...
Crisis Leadership in Action: A Balancing Act between the Past and the Future
By David De Cremer
The year 2020 will remain in our collective memory as a “crisis” year. It is the year where COVID-19 hit the...
Where Does Resilience Come From? It’s Your Progress in Digital Transformation, Especially in Times...
By Howard Yu and Shan Jialu
The coronavirus crisis has shown us that ‘future-ready’ companies bounce back first
Warren Buffet wrote in his 2001 letter to shareholders...
Thriving amidst disruption with a Warwick Executive Diploma
The world which we are living in today is changing dramatically, and at a rapid speed. None of us can stand still or rely...
Agile Anarchy is the Name of the Future
By Guido Stein and Alberto Barrachina
To build agile organizations you must understand human relationships
1. Change> Transform Your Approach to Transformation
This technical note explores some...
Select out: Why selection often goes wrong and what to do about it
By Adrian Furnham
The process of selecting people, in business as in social relationships, tends to focus on the “good” characteristics we are looking for....
Corporate Foresight In An Ever-Turbulent Era
By Alex Fergnani, Andy Hines, Alessandro Lanteri and Mark Esposito
Nobody knows what the future holds in store. How, then, should businesses prepare for the...
Under Cyberattack: Learning For Leaders Through Play
By Nora Grasselli and Bethan Williams
How are team dynamics affected by our evermore global and virtualized business context? An innovative game created at ESMT...
5 Keys to Resolving Cross-Functional Rivalries in your Digital Transformation
By Bhaskar Ghosh, Nigel Stacey, Raghav Narsalay, Aarohi Sen, and Paul Barbagallo
The challenge is as old as business itself: How do you get people...
Business and Governments and Civil Society and a Healthy Planet
By Sylvain Guyoton and Hervé Legenvre
The following discussion took place In April 2020. We aimed at confronting our points of views on the contradictory...
Building the Future on a Century of Heritage: A family business on the move–for...
Interview with Max Viessmann, CEO of Viessmann Group
If knowledge is power, then shared knowledge must surely be the way for a company to maximise...
Robots Are Cleaning Up – And Much More Besides!
Interview with Claus Risager, CEO at Blue Ocean Robotics
The potential of robots to assist and even replace humans in a variety of work areas...
Response to COVID-19 Global Pandemic Highlights the Role of National Cultures
By Bhaskar Pant
The novel coronavirus has affected countries around the globe. It is non-discriminatory in terms of who it hits. It is oblivious to...
Wharton LIVE: Best-in-Class Online Learning
When Wharton’s campus closed in March, more than 40 students from Shanghai were in California en route to Philadelphia for a finance program. The...
Episode 29: Home/Office insights from the Netherlands with Steve Longhorn and Elyse Nijsse
In this special joint episode which closes the Q2 theme of Wellbeing in the Built Environment we talk to experts in Facilities Management and...
Free Flow of Data: What the Corporate World Can Learn from Science
By Andreas Deppeler
It is often said that the digital economy runs on data. Digital technologies have transformed the economy and society – and data...
Sustainability is A Mindset, A Never Ending Journey
Interview with Franziska Gsell, Chief Marketing Officer of IWC Schaffhausen, chairwoman of the company’s Sustainability Committee
Franziska Gsell has been the Chief Marketing Officer of...
Mind How You Grow: A Partnership to Improve Your Processes
Interview with Mr Giuseppe Zagami, the president of Mind The Value
Fast-growing Italy-based company Mind The Value has made a name for itself with its...
Disruption Strikes, You’re in Charge, Now What: When Companies Tackle Great Challenges
By Luis Ballesteros, Michael Useem, and Tyler Wry
Summary
Natural disasters have been growing in their social impact in recent years, but humanitarian assistance has...
Distinguish Crisis from Disaster: 5 Notes for Making Decisions
By Axelle Bagot and Houman Harouni
One of the most common forms of leadership failure is treating a crisis like it is a disaster, and...
How Leaders Can Overcome their Biases to Succeed in the Post-Crisis World
By Nikolaus Obwegeser, Noemie Tentillier, and Tomoko Yokoi
Research has shown that our ability to deal with a crisis is heavily dependent on our perception...
How to Manage the Reputation of Your Business during the Pandemic
By William S. Harvey
Reputation is an invaluable intangible asset that impacts on how your staff, customers and other key stakeholders perceive your organisation. This...
Science for a Better Tomorrow
By Ulrich A.K. Betz
The future holds daunting challenges for the human race, and some good news wouldn’t come amiss. Here, Ulrich Betz gives us...
A Wake-up Call for the Corporate World
By Christoph Burger, Antony Froggatt, Catherine Mitchell, and Jens Weinmann
New regulations and opportunities in the decentralized energy market can be good for the planet...
Cross-border and Cross-cultural: the KEDGE Global Executive MBA Programme has a Worldwide Reach
Interview with Professor Hervé Remaud, Director KEDGE Global Executive MBA KEDGE Business School
Time will tell whether history will record the Zeitgeist of our times...
Get Ready for Disruption: WBS Prepares Executives for a Volatile Future
Interview with Tim Wray Director of Executive Education Warwick Business School
We live in turbulent times, and business leaders need to draw on a range...
What Makes You an Effective Leader in Crisis Situations?
By David De Cremer
For many organizational leaders and entrepreneurs, the coronavirus crisis represents a very challenging environment to lead and motivate their teams.
What do...
Hybrid Strategies and the New Face of Retail
By Omar Toulan and Niccolò Pisani
How has the digital disruption affected the way customers shop and the factors that influence their decisions? One need...
Compliance is Riskier Than Ever
By Gerry Zack, CEO, Society of Corporate Compliance and Ethics
Over the years, there has been a steady growth of compliance-related risks that bring untimely...
The Current Frontier in Industrial Manufacturing: Bringing Software Systems to Market
By Bianca Schmitz, Olaf Plötner, Viktor Jarotschkin and Johannes Habel
Industrial manufacturers increasingly market software systems that help customers optimize value chain processes. However, many...
Developing Future Business Leadership with a Truly Global Mindset
Interview with Director Anke Middelmann, Global Executive MBA of SKEMA Business School
With seven campuses across five continents, Business School has already lived up to...
The Top 10 Young Leaders Of Europe Poised To Transform The World
By Paula Hass and Valentina Loiz
The future of Europe depends on the ideas, ambition and determination of young people. The young achievers on this...
Optimising the Supply Chain: The Visible Effect of Elemica’s Digital Supply Network
Interview with Rich Katz, CEO of Elemica
Elemica is the industry leader in business to deliver a digital connection between manufacturers and their suppliers, logistics...
Data-driven Decision Making that Uses Data, Mind and Heart
Interview with Heine Krog Iversen, CEO and Founder of TimeXtender
TimeXtender’s mission is to help companies to extract the maximum-possible advantage from their data resources...
Experience the true La Dolce Vita at Grand Hotel Villa Serbelloni
The Grand Hotel Villa Serbelloni is one of the most well-known and prestigious hotels in the world. The Villa is steeped in history and...
Senior Leadership: Learning to Embrace Uncertainty
“The only constant you’ll have in your career is uncertainty.” – Ian MacMillan, The Dhirubhai Ambani Emeritus Professor of Innovation and Entrepreneurship, The Wharton...
Taming Complexity with Intelligence: A Movement to Help Businesses Along the SAP S/4HANA Journey
Interview with Mr. Bjoern Braemer, SVP & Global Head of the SAP S/4HANA Movement
SAP S/4HANA is the digital core that is enabling organisations around...
Artificial Intelligence (AI) in Supply Chain Planning: The Future is Here & Now
By Mark Balte
According to a recent International Data Corporation (IDC) Digital Economy Model, by 2023 over 50% of all worldwide nominal gross domestic product...
Agility and Resilience: The Essential Qualities of Leadership in the Digital Age
By Katharina Lange
Transforming an organisation is never an easy task, especially when competitive pressure becomes merciless. There always seems to be a faster, better, bolder,...
