The Rearchitected Firm: Moving Beyond Hierarchies in an Age of Agentic AI
By Jacques Bughin
As AI begins to coordinate work, not just automate it, firms may evolve from static hierarchies into computationally adaptive organizations.
Artificial intelligence is...
Healthcare with the Customer Front and Centre: Interview with Mr. Iñaki Ereño of Bupa
The health sector has gone through some testing times since Iñaki Ereño became part of it in 2005, including COVID-19. Now Group CEO of...
Goodbye Industries, Hello Domains: Top-Performing Companies Focus on Customer Outcomes
By Peter Weill and Stephanie L. Woerner
A domain-oriented company helps serve a customer’s end-to-end need by focusing on customer outcomes rather than only on...
What Does the Global Technology Workforce Really Want?
By Ana Doval de las Heras, SVP at Amadeus
Want to know what really matters to your people? Why not ask them? That's exactly what...
Flat Organizations Can Foment Trust and a Sense of Purpose, but Come with Their...
By Mireia Las Heras and José Pérez del Valle
Flat organizations are becoming popular across industries, emphasizing employee autonomy and responsibility. While these models promote...
Navigating the Future of Online Advertising with WEB3
By Frank Cespedes and Ben Plomion
For years, digital ad spend was a steadily growing portion of marketing budgets, reaching over $601 billion globally in...
Aligning Organisational Ecosystems to be Fit for Purpose
By Jonathan Trevor and Kazuhiro Asakawa
In the first of a two-part series, we explore how firms are reaping the benefits of leveraging a network...
Going Faster Is Not Enough Add Innovation to Outperform
By Peter Weill, Jan Brecht and Stephanie L. Woerner
To stay relevant and achieve resilience, company leaders need to focus not only on speed but...
VidaXL: Pioneer and eCommerce Business Giant
It all started with two selling items on eBay. Sixteen years later, the business has transformed into the global retailing giant, vidaXL. The eCommerce...
AI Inside? Five Tipping Points for a New AI-based Business World
By Duco Sickinghe and Jacques Bughin
The “softwarisation” of our economies has continued unabated since Marc Andreessen’s note in its article in 2011 “Why software...
Will China lead the twin transformation post-covid?
By Jacques Bughin and Sybille Berjoan
The Covid-19 pandemic has led many corporations to retrench in the short term—but the saying goes that no matter...
Company Brands as Purpose-driven Lived Experience Ecosystems
By Venkat Ramaswamy and Nicholas Ind
With the COVID-19 pandemic curbing global travel in the first quarter of 2020, Airbnb, which had taken twelve years...
Robots Are Cleaning Up – And Much More Besides!
Interview with Claus Risager, CEO at Blue Ocean Robotics
The potential of robots to assist and even replace humans in a variety of work areas...
The Current Frontier in Industrial Manufacturing: Bringing Software Systems to Market
By Bianca Schmitz, Olaf Plötner, Viktor Jarotschkin and Johannes Habel
Industrial manufacturers increasingly market software systems that help customers optimize value chain processes. However, many...
Transpitality: How Autonomous Driving Technology Will Reshape the Industry Landscape
By Steve Lee, Won-Yong Oh, Irene Yi
There has been increasing attention to self-driving cars, but business is still missing some key insights into how...
TRIP Framework: Re-Thinking Organisational Competitiveness in Digital Spheres
By Mike Cooray and Rikke Duus
Across industries, organisations are in search of new ways to enhance their competitiveness in the midst of digital disruption...
The Future of Digital Identity Verification
Interview with Andreas Bodczek, CEO of IDnow
The digital revolution is making a significant impact on every industry, and IDnow, being the leading provider of...
MBSIV: A Framework for Creating a Sustainable Innovation Culture
By Kristine Marin Kawamura and Simon L. Dolan
Innovation has been consistently found to be the most important characteristic associated with organisational and market success....
GLOOM vs. BLOOM OF THE FUTURE OF WORK: Can We Chart A Positive Roadmap?
By Mario Raich, Simon Dolan, Dave Ulrich, and Claudio Cisullo
As the digital era is continuously in its process to ripen, discussions of destructive unforeseen...
