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Surdak on Technology
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Six Sigma Cirrhosis: How an Overreliance on Improvement Makes Organisations Ill

November 9, 2017 • TECHNOLOGY, OPERATION, Business Process, Surdak on TechnologyComments (0)

By Christopher Surdak There was a time when delivering “perfection” at a low price was like a business miracle that customers get a “high” from – but not anymore. In this article, Christopher Surdak elaborates on customers’ perception of quality and cheapness, the “four horsemen” which limit organisations from adapting to an evolved market,

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Deming, Darwin and Mrs. Doubtfire: How the Seven Deadly Disruptors are Changing Manufacturing

May 5, 2017 • INNOVATION, TECHNOLOGY, Digital Transformation, Surdak on TechnologyComments (0)

By Christopher Surdak In this age of disruptive change, technological innovations can either ease all your worries or bring you the greatest discomforts you’ve ever known. Christopher Surdak elaborates on the Seven Deadly Disruptors that are changing

This Too Shall Pass Change is Not Only Necessary, It’s Inevitable

January 24, 2017 • TECHNOLOGY, Digital Transformation, Editors' Pick, Internet of Things, Surdak on TechnologyComments (0)

By Christopher Surdak  If one word was used to describe the year we have just lived through my choice would be “change”. For most businesses, change is both inevitable and unnerving. Change is a New Normal, and our notions of reliability, predictability

FED Up With Big Data Hype? How Central Banks Struggle with Digital Disruption

November 24, 2016 • TECHNOLOGY, Digital Transformation, Surdak on TechnologyComments (0)

By Christopher Surdak Since releasing his latest book, “Jerk: Twelve Steps to Rule the World,” Christopher Surdak has spoken with thousands of business and governmental leaders about Big Data, Analytics and Digital Transformation. With this experience, he

Dubai: A City of Jerks

August 11, 2016 • TECHNOLOGY, Digital Transformation, Surdak on TechnologyComments (1)

By Christopher Surdak Chris Surdak shares the lessons he has learnt from Dubai’s strategies to “Jerk” or disrupt the way that information is created, stored and utilised around the globe, and to do so in a way that simultaneously emphasises speed,

Captain Dunsail to the Rescue! As Technology Advances We May Finally Be Forced to Deal with Our Biggest Business Challenge: Us

July 1, 2016 • TECHNOLOGY, Digital Transformation, Internet of Things, Surdak on TechnologyComments (3)

By Christopher Surdak Christopher Surdak argues that in order for businesses to earn the highest returns on information technology, they must focus their investments on where technology is needed most: understanding humans. You might also like: Breaking the

Hey, You, Get Off of My Cloud What Stones Can Teach Us about Technology Innovation

March 25, 2016 • INNOVATION, TECHNOLOGY, Digital Transformation, Emerging Ideas, Surdak on TechnologyComments (0)

By Christopher Surdak In their 1960’s hit song, “Get Off of My Cloud,” Mick Jagger and the Rolling Stones lament about others around them ruining their otherwise perfect sense of reality. Many of today’s business leaders are dealing with the same

The Rationality of Risk, Part 3: Rollercoasters, Burning Ships and the Hero’s Journey

January 20, 2016 • STRATEGY & MANAGEMENT, Global Business, Editors' Pick, Surdak on TechnologyComments (0)

By Christopher Surdak In part three of the series on The Rationality of Risk, Chris Surdak gives some guidance on making friends with risk. Loss, failure and disappointment are a fundamental part of risk, and they are the part that most of us don’t

Creeping Towards Creepy: Companies Must Learn Constraint with Big Data, Before it’s Too Late

January 20, 2016 • TECHNOLOGY, Digital Transformation, Internet of Things, Surdak on TechnologyComments (0)

By Robert D. Owen and Christopher W. Surdak Companies have invested billions just to utilise technology to analyse customer needs and wants with maximum accuracy. Technology has been developed in such a manner that it can be already seen as creepy. In this

Christopher Surdak Keynote Address at Georgetown Law

January 20, 2016 • SPECIAL FEATURES, Videos, Surdak on TechnologyComments (0)

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