Optimization Of Business Utilizing Existing Technology
If you’re managing a remote business, that’s going to be complex. If your remote business involves employees in the field, things compound a bit. You’re going to need some sort of organizational solution. In this writing we’ll go over a few real-time strategies and technological aids that can help you achieve the best outcomes in this area.
1. Divide Up Service Regions Strategically
First and foremost, you’ve got to be strategic how you manage employees in “the field” every day, or you’ll have substantial static in operations that is totally avoidable.
For example, if you were located in Los Angeles, and you had a number of remote employees who generally worked in “The Valley”, it wouldn’t be a good idea to split them between prospects or clients located in Long Beach, and prospects or clients located in The Valley’s own Reseda.
There’s substantial traffic in Los Angeles, and one of the worst bottlenecks is Interstate 405, which goes through The Valley and runs almost parallel to the coast all the way down to San Diego. The thing is, when you go over the hill from The Valley, you’re going to be in a crawl. Unless you’ve only got one employee, it’s savvy to divide up such clients.
In a city like Los Angeles, which is 500 square miles of asphalt jungle, you’ll likely want to get a team for each region. You’ll want a team for L.A. proper, a team for Malibu, a team for each side of The Valley, a team for South Central, a team for the scraggly lands east of L.A. toward San Bernardino, and a team for areas around Long Beach. In essence: divide strategically.
2. Keep Careful Numbers On Performance
You’ll need some sort of means of keeping tabs on remote team members. This will show you a number of things. On the one hand, it will show you who is going above and beyond, and who is slacking. On the other, it will show where operational issues exist that can’t be overcome regardless of personal passion defining a given employee.
Also, numbers demonstrate which remote regions you manage are becoming more popular with clientele, and which are “losing steam”. In some instances, you’ll want to increase marketing in areas where business is lagging. In others, you’ll want to pull in your workers and concentrate on other regions which are showing growth. You need numbers either way.
3. Acquire Appropriate Management Software
A good way to keep numbers that are actionable is this service business management software designed for operations in the field. This isn’t the only option out there, but it’s a substantial choice worth considering. It might be worthwhile to consult with experts in your particular niche to see what sort of software solutions like this they recommend.
4. Learn From Competitors Directly And Collaterally
Where are your competitors failing, and where are they succeeding? As you organize divisions serving the field, you want to avoid the mistakes your competition is making, and you want to keep from trying to “reinvent the wheel”, as it were, regarding areas they’ve managed to find solutions in.
5. Be Flexible And Adjust As Necessary Going Forward
There are going to be situations which are unexpected every day. Proper apps and operational protocols help natural real-time adjustment to be effective, but there’s a little more to it. You need to understand how necessary it is to be operationally flexible from the beginning.
If you’re not flexible enough to switch things up in the field on the fly, that’s a goal you need to attain in the near future. In order to be so flexible, you need a bird’s-eye view of what’s going on from one day to the next, and there are software solutions like that as regards the Internet of Things (IoT), cloud computing, and apps downloadable to the smartphones of employees.
Find your balance and maintain it going forward for greatest overall flexibility. Again, consultation is quite helpful in this area.
Increased Visibility And Operational Effectiveness Overall
Flexibility, and the ability to adjust, is key to real-time team management in the field. Also, you need to know what’s working for competitors, and what isn’t. Those lessons need to be applied across your organization. Management software for this purpose is very helpful. Such software also helps you keep careful numbers, and strategically divide up service regions.