Humanising Robots Increases Consumer Satisfaction and Forgiveness of their Failures
By Kai Chi (Sam) Yam and David De Cremer
Want your customers to have a positive, forgiving attitude towards your robot employees? Then make your...
Synergy or Conflict? Lessons for managers on how to successfully adopt AI to augment...
By Jakob Stollberger and David De Cremer
Artificial intelligence undeniably offers the potential to improve decision-making, at least in certain contexts. In this article, AI experts Jakob Stollberger...
The Funny Thing About Robot Leadership
By Jamie L. Gloor, Lauren C. Howe, David De Cremer and Kai Chi (Sam) Yam
Are today’s employees getting “soft”? All signs suggest that employees should:...
What Children can teach us about Leadership: Seeing both the Trees and The Forest
By David De Cremer and Hannah De Cremer
Leadership and management are two different things. Managing a work force today implies taking up the role...
Crisis Leadership in Action: A Balancing Act between the Past and the Future
By David De Cremer
The year 2020 will remain in our collective memory as a “crisis” year. It is the year where COVID-19 hit the...
What Makes You an Effective Leader in Crisis Situations?
By David De Cremer
For many organizational leaders and entrepreneurs, the coronavirus crisis represents a very challenging environment to lead and motivate their teams.
What do...
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“Reverse Backstabbing”- The Art of Praising People Behind Their Backs
By Avi Liran
Gossip can be hurtful and malicious, leaving behind a bad smell. And while we may not always avoid it, we can choose the type of gossip to engage in. Enter, reverse backstabbing,...
What Does the Global Technology Workforce Really Want?
By Ana Doval de las Heras, SVP at Amadeus
Want to know what really matters to your people? Why not ask them? That's exactly what travel technology company Amadeus did, in an exercise to optimize...
![iStock-1438575049 (1) [Converted]](https://www.europeanbusinessreview.com/wp-content/uploads/2024/11/iStock-1438575049-1-Converted-100x70.jpg "“Does Everyone Hear Me OK?”: How to Lead Virtual Teams Effectively")
