Leader, leading with humanity towards people

By Paul Grant

Emotionally present leadership fosters trust, connection, and psychological safety. By tapping into the power of personality diversity, leaders can respond with empathy and intentionality. Here, Paul Grant explores how practicing vulnerability and self-awareness cultivates workplaces where people feel seen, valued, and empowered to thrive authentically.

In today’s fast-paced, high-performance workplaces, leaders are under constant pressure to achieve results, deliver on expectations, and appear consistently composed. But a growing body of leadership research – and real-world experience – suggests that emotional presence, not perfection, is what truly inspires trust and drives performance.

When leaders show up as fully human – imperfect, emotionally aware, and engaged – they create space for connection, resilience, and authentic collaboration.

What Does It Mean to Lead with Emotional Presence?

Emotional presence means showing up as your whole self: aware of your emotions, open to others, and willing to be vulnerable when necessary. It’s about listening deeply, acknowledging your own mistakes, and creating psychological safety for your team. In contrast, the pursuit of perfection can create distance, fear of failure, and a culture where people feel the need to “perform” instead of being authentic.

Leadership rooted in presence allows people to feel seen, heard, and valued – not just measured. But emotional presence doesn’t mean being reactive or overly emotional; it means being intentional, grounded, and self-aware in how you lead – intentionality.

Two powerful tools that help leaders embrace this mindset are the E-Colours personality diversity model and the Personal Intervention technique. Together, they empower leaders to better understand themselves and others, and to choose connection over reaction – presence over perfection.

Understanding the E-Colours

E-Colours is a simple but powerful behavioural awareness framework that helps individuals recognise their communication styles, decision-making tendencies, and potential limiters. There are four core personality styles each associated with a colour:

  • Red (Doer): Bold, action-oriented, and decisive. Reds provide confidence and urgency.
  • Yellow (Socialiser): Expressive, energetic, and optimistic. Yellows inspire and engage others with enthusiasm.
  • Blue (Relator): Compassionate, empathetic, and relationship driven. Blues prioritise harmony and emotional well-being.
  • Green (Thinker): Analytical, precise, and cautious. Green value structure, logic, and well-thought-out decisions.

Most people have a blend of two dominant colours that influence how they show up in life and at work. For example, a Red/Yellow leader might be fast-paced, decisive and inspiring, while a Blue/Green leader may be thoughtful, emotionally attuned and analytical.

Knowing your own personality tendencies – and understanding those of your team – helps you lead more intentionally, with empathy, effectiveness, structure and motivation.

The Problem with Perfection

Many leaders feel they need to have all the answers, never show doubt, and always remain composed. This drive for perfection, often reinforced by organisational culture or past expectations, can cause leaders to suppress their emotions or avoid vulnerability.

However, when leaders try to be flawless:

  • They can become unapproachable.
  • Their team may hide mistakes or avoid sharing ideas.
  • They risk emotional burnout by constantly performing instead of connecting.
  • They may unintentionally create fear-based work environments.

In contrast, emotionally present leaders say things like:

  • “I’m not sure, but let’s figure it out together.”
  • “I made a mistake, here’s what I learned.”
  • “I can see you’re frustrated. Let’s talk about it.”

This authenticity builds trust. But emotional presence requires awareness and discipline – especially when our instincts push us toward autopilot reactions.

Personal Intervention: The Gateway to Emotional Presence 

Personal Intervention is the practice of pausing before reacting, especially in emotionally charged or high-pressure situations. It allows leaders to override their default tendencies and choose responses that align with their values and the needs of the moment.

It works in three steps:

  1. Recognise your internal response – frustration, defensiveness, the urge to fix.
  2. Pause before reacting.
  3. Choose a response that reflects presence, empathy, and conscious leadership.

This practice is essential for leaders who want to shift from reactive perfectionism to relational responsive presence.

Real-Life Application: Presence Over Perfection

Scenario:

A leader is presenting a major initiative when a team member challenges a key assumption in front of others. The leader feels embarrassed and triggered. 

Default (Perfection-Driven) Reaction:

  • Red may respond with authority: “We’ll discuss this later. Let’s stay on track.”
  • Yellow may brush it off with a joke or deflect.
  • Blue might freeze, avoid conflict, or agree even if they disagree internally.
  • Green may become overly critical or dig into the data to defend themselves. 

Personal Intervention Response:

The leader pauses and considers, What does the moment need?

They might say: “That’s a fair point – I appreciate your perspective. Let’s take five minutes to explore it together.”

This response:

  • Validates the team member.
  • Models humility and openness.
  • Reinforces a culture of safety and contribution.

Over time, these micro-moments of presence build psychological trust – and dismantle the myth of perfection.

Know Thyself: How Self-Awareness Helps Build Emotionally Present Leaders

Self-reflection and other-awareness are both key to emotional presence.

Here’s how:

1. Self-Awareness

Knowing your own personality tendencies – expressed, for example, through your E-Colours – helps you recognise when your potential limiters become dominant under stress:

  • Reds may become domineering.
  • Yellows may gloss over problems.
  • Blues may avoid necessary conflict.
  • Greens may get stuck in analysis.

With this awareness, you can catch yourself and apply Personal Intervention to determine the appropriate response for the situation at hand. 

2. Understanding Others

When you understand the personality dynamics at play in your team, you lead with more empathy:

  • You’ll know that a Blue teammate may need reassurance before change.
  • A Red colleague values efficiency and decisiveness.
  • A Yellow thrives on appreciation and creative freedom.
  • A Green wants clarity and logic before acting.

This perspective lets you lead through connection, not control.

3. Building Safety

Emotionally present leaders build psychological safety, and E-Colours provides a shared vocabulary for discussing behaviours openly – without judgment. When team members can say things like, “I’m going into my high Red right now,” or “I need a moment for a Personal Intervention,” they build emotional intelligence together.

The ROI of Emotional Presence

Emotionally present leaders don’t just create nicer workplaces – they create better performing, relating, enjoyable and structured workplaces. Emotionally intelligent leadership fosters:

  • Higher engagement and retention
  • Stronger collaboration
  • Faster conflict resolution
  • Better innovation and adaptability
  • Greater overall trust in leadership

And perhaps most importantly, emotionally intelligent leaders create cultures where people feel safe being human – bringing their full selves to work without fear of judgment or failure.

Aim for Presence – Not Perfection

Perfection might get compliance, but presence earns commitment.

Leadership in the modern world isn’t about being flawless. It’s about being real, being aware, and being willing to grow. The combination of E-Colours & Personal Intervention gives leaders the tools to recognise who they are, understand who their people are, and meet every moment with intentionality and humanity.

So, the next time you’re tempted to be perfect – pause and then choose how to respond. That’s where real leadership begins.

Disclaimer: Nothing in this article should be interpreted as financial, investment, or legal advice. The contents of this article are the opinions of the author.

About the Author

Paul GrantPaul Grant is a serial entrepreneur, a leading expert on personality diversity and co-author of Personalities Remixed.

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