Customer Experience Live Show Africa 2025

Johannesburg SA

CX Live Show Africa is dedicated to helping you explore, and leverage the best CX strategies and solutions for your business. With a thoughtfully curated agenda that addresses current challenges, this event will bring together the largest gathering of senior executives from the customer experience sector in the region.

TOP READS OF THE WEEK

dramatic - theater working female

The Drama Queen Leader: Theatricality and Inappropriate Behaviour

By Adrian Furnham Friendly, dramatic, and attention-seeking, they are difficult to miss. You may find them entertaining in social settings, but what happens when you have to work with them? In this article, Adrian Furnham...
Colleagues arguing in the workplace

How to Manage Challenging Colleagues

By George Kohlrieser In my years as a hostage negotiator, I learned a profound truth: people do not change because of force—they change because of connection and hope. Hostage negotiators achieve a 95% success rate,...

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AI - Hamilton Mann

Artificial Integrity

By Hamilton Mann Much has been said about how to instill integrity into AI-generated content. So far, the focus has been on policing training data or filtering output, but wouldn't it be better if the...

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