Communication is one of the essential social skills required for any individual to survive in the world. Effectively communicating ensures that you not only convey your message to someone but also let them know about your feelings and emotions. Whether it is amongst family members, friends, or office colleagues, effective communication helps individuals get through the tasks of life with ease.
- You were attracted to someone and weren’t able to get your feelings across.
- You were doing an excellent job at work but your boss had no idea.
- Your child’s behavior was troubling and you couldn’t get them to listen to you.
- You have high cholesterol and/or blood pressure but you can’t quit smoking or eating poorly.
Each of these scenarios illustrates the results of poor communication.
Where Does it All Start?
The big question is, where does one start to learn effective communication? And the answer to that question is simple; at home. For some, the idea might be difficult to grasp how one can learn communication skills at home, but like many other foundational steps, effective communication is part of a child’s early development stages. Parents need to encourage their children to express themselves and teach them the basics of conveying a message or feeling effective.
Communication Tools In The Digital Era
There are many ways people can communicate in the digital era. Besides using smartphone minutes for making and receiving calls, communication apps are now widely utilized for messaging and videoconferencing.
Businesses use voice-over-Internet protocol or VoIP technology such as small business phone systems for seamless, faster, and more convenient communication among employees and customers.
The VoIP phone tools, along with unified communications (like video conferencing, live chat, and connected phone systems), boost employee productivity and increase customer retention. Alternatively, employees can get a read on customers when they send their customer feedback to the enterprise. Choosing a flexible and scalable plan backed by reliable communication technology is essential to establish good communication processes.
Business owners want to enhance their business communication. Hence, phones still play a crucial role in various business situations. Here are just some of the types of business communication needs best handled by phone:
- Pitching stories
- Relationship building
- Promoting creative collaboration
- Crisis communications
- Persuading people
- Urgent situations
- Sharing exclusive news
- Complicated customer support issues
Empuls’ social intranet capability allows businesses to create a centralized communication hub for their distributed teams. Teams can connect and collaborate with each other while staying updated about everything happening at work, whether they are at home, in the office, or on the go.
Call quality measures how effectively your agents handle customer calls. In order to improve the quality of communication by phone, you will need to use call monitoring. So, you can monitor agents’ tone of voice, emotional intelligence skills, use of the right language, and so on.
Most Important Time in The Life of an Individual:
Although the basics of effective communication are learned by a child from the beginning of their toddler years, the most crucial time for a child to develop and enhance their communication skills are their teenage years. The habits, disciplines, customs, and values learned by an individual when they are teenagers make up the foundation structure of how they are going to live their life throughout their years. Having effective communication skills during this time period not only helps an individual develop the right kind of moral values and habits but also ensures that the correct communication skills are also instilled in them.
What Are The Main Skills Required For Effective Communication?
It is crucial to understand that any effective form of communication is not just getting your thoughts through and voicing your opinions. The first step to gaining effective communication skills is to be good listeners. Teaching your child the importance of giving others a chance to speak as well as listening carefully to what that individual has to say is crucial. Encouraging your child to ask questions is also a good idea for effective communication. However, they need to be taught to do so without interrupting anyone else.
Another crucial element of any form of communication is the body language of the speaker and listener. Many teenagers struggle with this as their body language often shows they are not confident and comfortable with their surroundings. While we associate communication with exchanging words, there is much more to it than just that. Non-verbal communication is just as important as verbal communication. It is important to understand that rather than involving just your brain and face into the conversation, your whole body needs to be involved. When an individual is speaking, it is crucial to sit attentively and let them know you are not only listening to but also hearing and understanding what they are talking about. Another element that plays a crucial role in communication is eye contact. It is important to maintain eye contact with the individual whom you are communicating with in order to let them know you are listening to them and are interested in what they have to say.
Effective Speech and Expression
Once your child has learned to listen and pay attention, they will then be able to learn the effective way of speech and gain the appropriate skills they require in order to express themselves. Only once an individual has mastered the skills of expressing themselves, can they communicate effectively. It is crucial to teach your child the etiquette they need to follow while conversing with another individual.
Some crucial elements of speech also need to be explained and taught to the child. For example, they need to be taught the importance of the tone of their voice and how it impacts what they are saying. It is also essential to let them know the importance of being clear and to the point when they are speaking, so the listener understands what they are saying.
Another crucial element of good communication skills, confidence is key to getting heard by a large group of people and convincing them to agree with what you are saying. A teenager needs to understand the main elements of public speaking and must be encouraged to do so from an early age, so they develop confidence and can get their point across effectively.
Understanding The Difference
It is also crucial to understand the difference between the various forms of communication and how to deal with each situation. It is important that an individual learns the different tactics and skills required during conversing with friends, family, or with a larger crowd. Communication between family members will be slightly different from the communication between colleagues, and that will, in turn, be different from the way you communicate with your boss.
The Art of Balance
Balancing different phases of life is also a crucial skill for teenagers to learn. This not only helps them with communication skills but also with other skills that are essential for living a successful life. Teaching them to balance between family and social life, teaching them the importance of managing the balance of studies, sports, and other fun activities help them become strong individuals and help them enjoy all the phases of life in a well-balanced manner.
By learning the art of balance, young leaders will sprout for a better future. They’ll become good leaders who know how to balance work and life, boosting productivity and promoting genuine concern for others. Hence, better communication opens more doors of opportunities to be of help to others.
Quality and Productivity
Aside from communication skills you need to make sure that your setup is effective and will not hinder the quality of communication in remote teams. To make that work you will need to pay attention to your audio quality when in a call. Choose the right microphone and make sure to use team productivity tools which will help you communicate with your team more effectively.
These tools can involve noise cancellation tech like Krisp, which allows you to remove distracting background noises both from your side and on your team’s side, allowing you to have uninterrupted professional team communication no matter where you’re calling from.
Removing background noise increases team’s focus and increases the quality of your communication.
Effective communication skills not only help an individual enjoy their life in a balanced manner but also develop good work ethics which allows them to develop a successful career. An individual who has learned tricks as simple as leaning forward in a chair to show the speaker they are interested in listening to what the speaker has to say will go long ways and develop a very impressive personality.
While learning effective communication helps an individual develop a strong personality and a healthy career, it also helps them in developing strong relationships with their parents, partners, and siblings. These bonds and relationships are essential for an individual to live a happy life in the form of having people around you who will look after you when need be and reassure you when you are feeling unsure.