5 Technologies that Will Reshape Travel in 2026 (And it’s Not What You Think)
By Nick Filatov
While investment pours into customer-facing AI, the real $1.7 trillion cost is hidden in manual backend "shadow work." This analysis identifies five...
How to Speed Up your Test Automation using AI?
By Kanika Vatsyayan
With the introduction of test automation services, the world is super excited about the impact AI could create on expanding the business...
Sorting Out the AI Gold Rush? Ten Opportunities in the Generative AI Value Chain
By Jacques Bughin and Duco Sickinghe
As the AI boom continues to accelerate, investors are keenly eyeing the generative AI sector for potential breakthroughs. Jacques...
Disinformation Wars, Enhanced Reality, Babysitting Robots: Welcome to 2025
By Yemi Olagbaiye
Sci-fi visionary Isaac Asimov predicted humanity would have solar power beaming in from space stations by now. Arthur C Clarke, meanwhile, believed...
ChatGPT is Great – You’re Just Using it Wrong
By Jonathan May
It doesn’t take much to get ChatGPT to make a factual mistake. My son is doing a report on U.S. presidents, so I...
VoIP Trends to Watch in 2020 and 2021
VoIP has been growing for the past two decades, and with technological improvements, support from various sectors, and adoption across different spheres, it does...
Quantum AI Review: Unveiling The Facts About This Platform
No human trader could possibly analyze all of the information required to make a profitable trade in any particular equities or market in a...
The EU AI Act: Trustworthy or Reckless AI?
By Jacques Bughin
Alongside the lightning-paced advancements in AI, a number of ethical quandaries have emerged, evidenced for example by deep fakes and incidences of...
Chat Rooms and How They’re Now Being Impacted by AI
Chat rooms are digital spaces that allow people to communicate in real-time with others from around the world. They have been around since the...
What Every Manager Should Know About Human-Centered AI
A Manager’s Introduction to Human-Centered Artificial Intelligence
By Mark Esposito, Terence Tse, Aurelie Jean and Josh Entsminger
As AI advances, there is a need for better...
Guess What… AI Will Be a Big Talking Point in 2024
By Robin Campbell-Burt
AI has changed the world forever. But what can we expect from AI in 2024? In this article, Robin Campbell-Burt investigates the...
ChatGPT and Tinder: Do Smart Chatbots Make Dating Online Better or Worse?
By Leah Davina Junck
Tinder and other dating apps have come to define modern dating, and notoriously so. Users download the Tinder app to their phones...
Generative AI In Innovation Development: A Catalyst For Creative Disruption
By Filippo Frangi
From identifying strategic opportunities to enabling faster experimentation, from co-designing with users to reshaping go-to-market strategies, GenAI is pushing the boundaries of...
How AI is Changing Online Payment Processing
Artificial Intelligence (AI) has been here for quite some time now and is ever-changing the world around us. This cutting edge technology has flourished...
On Avoiding AI’s Hidden Human Cost
By David De Cremer and Laurence Van Elegem
As business strives to integrate AI optimally into its processes, it risks paying insufficient attention to the...
The Effects of Construction Technology and the Impact on the Industry
Technology is continuously changing in every sector, software is constantly evolving and the importance it has on people's lives is growing by the year....
How Data Centres are Laying a Pathway to Greener AI
By Wesley Anastase-Brookes
The growth of AI and its vast energy consumption could pose challenges for sustainability goals, prompting businesses to rethink their data centre...
GenAI: Prompting A Better Marketing Strategy
By Joerg Niessing and David Dubois
Amid the rise of GenAI, executives must master prompt crafting to optimize their marketing and sales strategies.
In the ever-evolving world...
A Simple Explanation Of How Voice Assistants Work And Why You Need One
Voice assistants are considered the future of technology, making their way into our lives by adopting various platforms and hardware. Additionally, these voice assistants...
Unlimited Robotics are Helping Software Developers Monetize Their Work
Unlimited Robotics, an Israeli startup led by Guy Altagar, has built Gary, a service robot designed to perform any chore for home, business, and office...
Europe’s Software Crossroads: Why Product Thinking is Now Key to The Future
By Roman Eloshvili
For decades, Europe’s software industry has been built on services: outsourcing, custom development, and consulting. That model created jobs and export revenue,...
Why ChatGPT Could Be a Disaster for Privacy? Don’t Miss This Out!
You must have heard about one of the most hyped AI chatbots. Yes, I am talking about ChatGPT. Whether you want to chat with...
Salesforce for Business Leaders
Salesforce is an online customer relationship management (CRM) tool that helps your business build strong customer relationships. CRM software can be integrated to ease...
The AI Gap Business Leaders Aren’t Talking About
By Craig Gravina
Nearly all business leaders claim their organisations are AI-ready, yet over half admit their data management isn't up to the job -...
How AI Changes Business
Artificial intelligence (AI), also known as machine intelligence, is the creation of machines that mimic human intelligence and perform tasks just as a human...
Digital Culture: Transforming the Way Leaders Need to Design Corporate Culture for AI
By Mostafa Sayyadi and Michael J. Provitera
Mostafa Sayyadi and Michael Provitera argue that executives now have two options to select from with regard to...
The Real AI Battle: OS is the New Prize
By Jacques Bughin
The third wave of AI is shifting focus from generative outputs to agentic orchestration. This article explains how the real competitive edge...
Your Managers Don’t Disagree About AI — They’re Playing Four Different Games
By Grzegorz Leszczyński, Piotr Gaczek, and Andreas Munzel
Your team doesn't have an AI adoption problem - it has four different psychological profiles toward AI,...
How Contact Centres Can Make Themselves Data Compliant in the Face of AI
Artificial intelligence (AI) is quickly gaining momentum, and this technology has become particularly common in contact centres, improving customer experiences and interactions and boosting...
Anik Singal Reviews Top Trends in AI Marketing
The past few years have seen the rapid acceleration of AI-related technologies, with fields from finance to healthcare being impacted by the integration of...
Do People Trust AI to Provide Relevant Information? Insights from the Mass Transportation Industry
By Fernanda Arreola and Jean-Christophe Lassalle
In order to gain acceptance among the general public, AI systems need not only to deliver correct information, but...
ChatGPT: Our Study Shows AI Can Produce Academic Papers Good Enough for Journals –...
By Brian Lucey and Michael Dowling
Some of the world’s biggest academic journal publishers have banned or curbed their authors from using the advanced chatbot, ChatGPT....
How to Create an Open Discussion Around Using Generative AI at Work
By Mat Piaggi
In less than a year, generative AI has exploded into the mainstream. Chatbots such as ChatGPT and Bard are household names, operating...
Artificial Intelligence and Machine Learning in Fintech: Transforming the Financial Landscape
Artificial Intelligence (AI) and Machine Learning (ML) have emerged as powerful tools in the fintech industry, reshaping how financial services are delivered and consumed....
Understanding Agentic AI: A Business Primer
By Terence Tse
Agentic AI is AI systems with agency. It means they can make decisions and take action as needed. What makes them vital,...
Automate Vs. Augment
By Dr. Nina Mohadjer
Robots are taking over our world. Many of us live with this fear, unaware that the words augmentation and automation are...
Powering Costing with Artificial Intelligence: The case of Vodafone Procurement
By Hervé Legenvre, Gavin Hodgson and Govind Khandelwal
The present article describes how the Vodafone Procurement Company (VPC) has adopted Artificial Intelligence technology to boost its...
How Small Businesses Can Leverage AI to Improve the Customer Experience
By Grace Lau
Success no longer depends purely on products or pricing. For 80% of consumers, customer experience is the priority. Positive experiences make people...
Aligning AI for the Physical World: Teaching It How Humans Actually Behave
By Nik Kairinos
Training AI-powered robots with human intelligence is crucial to ensure they operate effectively and safely.
Artificial intelligence has already become embedded in many...
