Crisis? What Crisis? Why European Companies Should Double Down on AI Now
By Jacques Bughin, Francis Hintermann, and Philippe Roussière
While in practice, it takes time for a tech revolution to unfold, multiple signs show the AI...
Automate Vs. Augment
By Dr. Nina Mohadjer
Robots are taking over our world. Many of us live with this fear, unaware that the words augmentation and automation are...
The Pros and Cons of Open AI Alternatives
When you’re looking into what AI can do for your business, you run into the inevitable question of which platform you should be using....
Why AI is the Perfect Match for a Skills-based Hiring Approach
By Tracy Stanton
Modern workers aren’t following traditional career paths - and recruitment teams must adjust their talent strategies in response. Candidates are increasingly entering...
Digitalized World: Workplace Culture through the Lens of Metaverse
The pandemic has challenged everyone to acclimate to new methods of work - forcing organizations of all sizes to develop at an exponential pace...
Beyond Work – Finding Meaning in the Age of Intelligent Machines
By Grishma Jashapara
Artificial General Intelligence is set to shatter our traditional views on human purpose, sparking not just a technological revolution, but a societal...
Does Artificial Intelligence Have Emotional Intelligence?
By Dr. Nina Mohadjer, LL.M.
Emotional intelligence (EQ) is once again a topic. As employees find themselves competing with artificial intelligence, EQ is starting to...
Chat GPT – The Ultimate Writing and Coding Wingman or a Menace?
The advent of the artificial intelligence era has brought many benefits to a broad range of industries. Most of all, its impact on the...
Leading the Gen AI Revolution: Building Workers’ Trust to Reinvent Work in Europe
By Tim Good, Andrew Young and Mamta Kapur
Europe is currently undergoing a generative AI-driven transformation in the world of work. While leaders are confident...
Generative AI Use and the Cloud in 2024
By Patrick Bangert
Patrick Bagert, SVP for data, analytics, and AI at Searce, discusses the nature and status of generative artificial intelligence (GenAI), addressing current...
Ten Things Every Manager Must Understand About China’s AI Strategy
By Jacques Bughin
China’s AI strategy reshapes competition far beyond foundation models and chatbots. As Jacques Bughin explains, managers must look at scale, integration and...
Six Ways Companies Can Use Generative AI to Boost Performance
By Ram Gopal
The AI of the beholder: Managers need to examine where AI can improve workflow processes.
Generative AI’s impact on productivity could add trillions...
Guiding Agentic AI
By Jacques Bughin and Philipp Remy
Agentic AI is a new class of AI systems that combine goal-driven autonomy and represents the third wave of...
AI in Banking: The Double-Edged Sword Redefining Financial Services
By Victor Dan
AI and machine learning are revolutionizing the banking industry. Although the phenomenon offers unprecedented opportunities for efficiency and innovation, these advancements inarguably...
ChatGPT is Great – You’re Just Using it Wrong
By Jonathan May
It doesn’t take much to get ChatGPT to make a factual mistake. My son is doing a report on U.S. presidents, so I...
Sorting Out the AI Gold Rush? Ten Opportunities in the Generative AI Value Chain
By Jacques Bughin and Duco Sickinghe
As the AI boom continues to accelerate, investors are keenly eyeing the generative AI sector for potential breakthroughs. Jacques...
The Service Revolution, Intelligent Automation and Service Robots
By Jochen Wirtz, Werner H. Kunz and Stefanie Paluch
Are there parallels between the Industrial Revolution of the eighteenth century and the changes now being wrought on twenty-first-century society...
How the AI Revolution is Affecting the Business World
Did you know the AI market is expected to hit $266.92 billion by 2027?
AI is growing because this technology is now starting to have many...
Robots are Replacing People in These Industries in 2022
With artificial intelligence (AI) powered tech being trialed in multiple industries and businesses around the world, it will not be long before lots of...
Using Artificial Intelligence to Predict Extreme Weather Better
Extreme weather is a significant hurdle both for commercial and individual consumers. Predicting weather has been a great help in minimizing the risks involved....
Google’s Bard Takes On ChatGPT With LAMDA Power
In order to compete with ChatGPT in the large language models (LLMs) market, Google today unveiled “Bard.” Today is the official launch date for...
5 Tips for Using an AI Content Generator
In the age of technology, many industries and professions have been streamlined with the addition of new programs and software. One area that has...
(Un)explainable AI: Should All AI Systems Be?
By Hamilton Mann
In the pursuit of harnessing the capabilities of Artificial Intelligence (AI), businesses and researchers grapple with paradoxes that emerge when aiming to...
AI and Education: Promises and Pitfalls of Artificial Intelligence in Higher Education
By Emil Bjerg, journalist and editor
Artificial intelligence is making its way into higher education, from how students learn and get help to how universities...
Striking a Balance: Integrating AI in Customer Service Without Losing the Human Connection
By Ben Walker
In an increasingly competitive market, exceptional customer service can set a business apart in a sea of competitors. Investing in customer service...
Hacking Trustworthy AI
By Jacques Bughin
In the aftermath of the initial AI tidal wave that has rolled across business and industry, there are signs that the emphasis...
The AI Skills Paving the Way for Next-Gen Business Operations
By Greg Fuller
AI is reshaping industries, but a skills gap persists. Bridging this requires a blend of technical expertise, like data analysis and machine...
AI startup Failures are Incoming – But We Shouldn’t be Worried
By Ivan Nikkhoo
Introduction
The AI boom is at a critical point with funding slowing and fears of a tech bubble. Many early-stage AI startups, lacking...
Managing the “White Space” of AI to Achieve Operational Excellence
By Dr. Annika Steiber and Dr. J. Mark Munoz
The rapid integration of AI into business processes across industries may lead to the false assumption...
Now It is Time for AI Transformation
By Jacques Bughin and Ivan Gjepali
Unsurprisingly, the focus in the application of AI in business and industry to date has been on the potential...
AI for Recruiting – How is Artificial Intelligence Used for Recruiting?
Artificial intelligence is becoming omnipresent across different areas of our professional life. While it cannot replace human skills, it can support them, freeing us...
How Small Businesses Can Leverage AI to Improve the Customer Experience
By Grace Lau
Success no longer depends purely on products or pricing. For 80% of consumers, customer experience is the priority. Positive experiences make people...
AI Inside? Five Tipping Points for a New AI-based Business World
By Duco Sickinghe and Jacques Bughin
The “softwarisation” of our economies has continued unabated since Marc Andreessen’s note in its article in 2011 “Why software...
Human-Algorithm Collaboration in Managerial Decision Making
By Tessa Haesevoets, David De Cremer, Kim Dierckx and Alain Van Hiel
Most would accept that there is a role for both humans and AI...
Generative AI In Innovation Development: A Catalyst For Creative Disruption
By Filippo Frangi
From identifying strategic opportunities to enabling faster experimentation, from co-designing with users to reshaping go-to-market strategies, GenAI is pushing the boundaries of...
What Every Manager Should Know About Human-Centered AI
A Manager’s Introduction to Human-Centered Artificial Intelligence
By Mark Esposito, Terence Tse, Aurelie Jean and Josh Entsminger
As AI advances, there is a need for better...
AI Anxiety: How Business Leaders Can Build Trust in the Bots
By Steve Hochman
Businesses are stepping up their efforts to implement AI across the board. But while the technology promises a raft of productivity and...
Ten of the Top Artificial Intelligence Start-Ups in 2019
Investors are falling all over themselves to become part of the artificial intelligence innovation. AI-related companies raised 72% more in 2018 than they did...
Watched Over by Machines: AI and Surveillance at Work
By Andreas Deppeler
The recent transitions towards having company personnel working at home while remaining digitally connected have sometimes been portrayed as furthering the ideal...
Guide To All of Apple Arcade’s Augmented Reality Games
So far, 4 titles on Apple Arcade have an augmented reality component to them. If you've been looking to try out AR and subscribe...
Disrupting Higher Education – ChatGPT and Generative AI
By Nancy W. Gleason
The way we assess learning and credential talent is disrupted by ChatGPT. It is forcing higher education to strip down and...
How To Translate AI Potential Into Corporate Profitability
By Louis-David Benyayer and Hao Zhong
Every day, more companies adopt AI, yet profits remain flat. Stuck in the “light bulb phase”, most tweak the...
Getting the AI edge: An exclusive interview with MobiDev CEO Oleg Lola
How can businesses leverage artificial intelligence effectively? Oleg Lola, CEO of MobiDev, outlines his company’s approach to harnessing the power of AI in the...
How Data Centres are Laying a Pathway to Greener AI
By Wesley Anastase-Brookes
The growth of AI and its vast energy consumption could pose challenges for sustainability goals, prompting businesses to rethink their data centre...
The Best AI Writing Tools To Use in Every Aspect of Your Content Marketing...
By Andrew Dunn
Artificial intelligence (AI) has become an invaluable resource in the content marketing world in this modern age of technology. From creating engaging...
Understanding Agentic AI: A Business Primer
By Terence Tse
Agentic AI is AI systems with agency. It means they can make decisions and take action as needed. What makes them vital,...
Gartner: The Leadership Blind Spot: Why Executive AI Literacy Will Shape Business Outcomes in...
By Carlie Idoine
AI is rapidly shifting from a technical enabler to a core driver of business decisions. This piece explores why executive AI literacy,...
Robots are Creating Images and Telling Jokes. 5 Things to Know About Foundation Models...
By Aaron J. Snoswell and Professor Dan Hunter
If you’ve seen photos of a teapot shaped like an avocado or read a well-written article that veers off on...
Enhancing value through customer centric supply chain
An exclusive interview with Allan Dow, President, Logility
In today’s fast-changing marketplace, Allan Dow, President of Logility, knows all too well that a customer centric...
AI Industry Adoption and Its Management Implications
By Roberto García-Castro and Dr. J. Mark Munoz
AI technologies are spreading fast across industries, but adoption varies widely. This article helps managers understand where...
