Design Your Life: Leveraging Design Thinking For Better Executive Health

By Steven P. MacGregor Why does management development focus almost solely on the neck up, when the demands placed on managers and executives touch every...

Managing Customer Satisfaction Better

By Johannes Habel Many companies draw the wrong conclusions from their customer surveys. There is a simple method that can provide a remedy, leading to...

Reinventing Management

 By Julian Birkinshaw What is the future of management? Can management be reinvented to make it more effective as an agent of economic progress and...
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