Designing Results-Oriented Leadership Development Programmes
By Camelia Ilie, Guillermo Cardoza and Schon Beechler
In business, one would typically not make a large investment without an idea of how to gauge...
From Products to Solutions – Mastering Sales Force Incentives
By Johannes Habel and Olaf Ploetner
As B2B companies strive to become providers of solutions rather than products, sales managers face significant challenges. Among them:...
Knowledge Architects Wanted
By Tammi L. Coles
Organisations that embrace cross-domain knowledge can attain sustainable agility. In this article, the author highlights the significant yet often overlooked difference...
People and the Planet – CSR Initiatives Sweeten Ferrero’s Success
By Tammi L. Coles
For global businesses to thrive, “doing sustainability” is no longer an option. Tammi L. Coles spoke with recognised CSR researcher and...
A Conversation with Rory Simpson, Chief Learning Officer at Telefónica
By Steven MacGregor
We start a new series this month, interviewing global influencers in the area of executive health. Short conversations that we hope will deliver...
The EU Now Regulates Internet Services. But What Does that Mean, Exactly?
By Martin Schallbruch
Internet access has become crucial to the functioning of our most important systems. The Directive on security of network and information systems...
After After-Sales: New Business Models Tempt, Fail Industry
By Olaf Plötner
The after-sales-based business models of industrial enterprises are endangered. Simultaneously, modern data-based technologies enable the development of complex service solutions – so...
We Need a Greater Focus on the Benefits Women in Top Executive Roles Bring...
By Sucheta Nadkarni
Recruiting women to corporate boards and top executive roles helps businesses find the best people and reach key consumers. There’s a risk...
Managing Customer Satisfaction Better
By Johannes Habel
Many companies draw the wrong conclusions from their customer surveys. There is a simple method that can provide a remedy, leading to...
Where do you Begin with your (Big) Data Initiative?
By Joe Peppard
While “Big data” has garnered a lot of attention over the last number of years, many managers struggle in deciding where to...
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