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Tailoring the Strategy Function for Success
By Jo Whitehead, Felix Barber and Rebecca Homkes
Enterprises face a host of challenges today, including digital disruption and changing global trade patterns. In such...
The E-Car Will Change Human Behaviour
By Stefan Krause and Boris Liedtke
In this article, the authors share why despite the attacks on new mobility technology and the fact that there...
NOTHING IS FREE: Data-driven optimisation unlocks freemium business models’ real potential
By Stefan Wagner and Julian Runge
In today’s digital era when the marginal cost of (re)production and distribution of products and services tend to be...
Fintech: a Force for Disrupting and Democratising Financial Services
Fintech is like a snowball on a hill that is getting bigger and bigger and changing finance tremendously. London-based entrepreneur Viktor Prokopenya is well...
21st Century Leaders: Driving Success Amid Intense Disruption
Fujitsu’s Duncan Tait on the imperatives for unlocking value in the digital age
Besides having superior knowledge about optimising digital for their business, what else...
Take Back Control: Sherilyn Williams Casiano on providing the affluent true control of their wealth
What is the secret to sustain and grow your wealth in the most effective and efficient way? In this interview with Sherilyn Williams Casiano,...
What the French Open can Teach Businesses about Branding
The Ten Key Lessons Every Marketer Should Know
By Laurence Minsky and Colleen Fahey
Improving one’s brand identity is indeed one of the greatest challenges marketers...
Amazon, Just a Click Away from Luxury
What are the Implications for Selective Distribution?
By Xavier Derville and Jean-Noël Kapferer
Has the strategy of selective distribution, on which luxury brands depend for survival, evolved in the...
Why Forgiveness Should Be Part Of Your Compliance Strategy
By David de Cremer
Compliance strategies are integral in creating a trustworthy, high performing and innovative work culture. As such, it is imperative for companies...
Why Mark Zuckerberg’s Leadership Failure was a Predictable Surprise
By David De Cremer
In today’s more developed global village, responsible leadership is of paramount importance especially from businesses that make use of digital platforms....
Turning Societal Challenges into Business through Value Sharing
By Simona Rocchi, Bahaa Eddine Sarroukh, Karthik Subbaraman, Luc de Clerck and Reon Brand
How do brands stay meaningful and relevant in the 21st...
Hunter or Hunted? How Digital Media and GDPR Increases Importance of Inbound B2B Sales
By Laurence Minsky and Keith Quesenberry
Today, through prior digital and social media research, organisational buyers approach their vendor sales teams much more informed. Hence,...
Breaking the Mould! A New Business Model for the 21st Century
By Karl-Heinz Streibich
The pace of change in the digital era is too fast, and survival is the main objective. Software AG CEO Karl-Heinz Streibich...
A Magna Carta for Inclusivity and Fairness in the Global AI Economy
By Olaf Groth, Mark Nitzberg and Mark Esposito
Machine meritocracy is here. In this article, the authors elaborate on questions of inclusivity, fairness, and governance....
5 Smart Ways to Increase Europe’s “AIQ”
By Francis Hintermann, Madhu Vazirani, and Carsten Lexa
At first glance, it would be surprising to learn that Europe is lagging behind in the field...
Top IoT Companies Grow Faster But Require All-In Commitment
By Peter Weill and Stephanie Woerner
The Internet of Things is one of the many inevitable changes happening in our digital world. In this article,...
Digital Reality No.1: Customer Experience is Value
By Stijn Viaene
Customer-centric practices have been one of the key considerations in this age of digital transformation. In this article, Professor Stijn Viaene elaborates...
From Products to Solutions – Mastering Sales Force Incentives
By Johannes Habel and Olaf Ploetner
As B2B companies strive to become providers of solutions rather than products, sales managers face significant challenges. Among them:...
When Democracy and Centralisation Meet in Leadership
By David De Cremer and Tian Tao
Business leaders face a plethora of challenges and one of those is finding the leadership approach that would...
GLOOM vs. BLOOM OF THE FUTURE OF WORK: Can We Chart A Positive Roadmap?
By Mario Raich, Simon Dolan, Dave Ulrich, and Claudio Cisullo
As the digital era is continuously in its process to ripen, discussions of destructive unforeseen...
Is Compassionate Leadership a Driver of Huawei’s Business Success?
By David De Cremer and Tian Tao
In this article, the authors trace giant telecom Huawei’s success to its founder’s commitment to compassionate leadership. In...
United Airlines, Artificial Intelligence, and Donald Trump: Reawakening Values in the Era...
By Avi Liran and Simon L. Dolan
Society has evolved and not all aspects of our lives were able to cope up with the changes...
Who Needs Silicon Valley? Made in Digital Germany is Europe’s Big Hope
The industrial and manufacturing landscape of 2025 will be massively different from today and every single “traditional” company has to digitally innovate if it...
At Your Service: Management with HEART
Interview with Rommel Gonzales
The Bellevue Resort, Bohol, Philippines
“In the hospitality and airline industry, you are not selling rooms, nor selling airline seats. You are...
The Importance of Being Expert… Contextually Expert
By Barbara Kellerman
The article argues that leadership is not a person – it is a system. It is a system in which three parts...
The Strategic Leader’s Roadmap
By Harbir Singh and Michael Useem
Based on the authors’ new book, The Strategic Leader’s Roadmap, this article stresses that strategic leadership constitutes a skillset...
This Too Shall Pass Change is Not Only Necessary, It’s Inevitable
By Christopher Surdak
If one word was used to describe the year we have just lived through my choice would be “change”. For most businesses,...
Future Work: Changes, Choices & Consequences
By Jonathan Trevor
Despite enabling widespread automation of routine tasks, mechanical technologies have created many more job opportunities than they have replaced in our Industrial...
A New Model for the Future of Customer Relationships
By Yoram (Jerry) Wind and Catharine Hays, with Alexa de los Reyes
The fundamental relationships among brands, media, and people are being transformed at an...
5 Ways Trump or Clinton Could Make Government Run More Like a Business
By Howard Schweitzer
Applying business concepts to government is not a fantasy. With the right leader, a heavy dose of patience and good ideas, government...
What Senior Executives Should Know About Sales
By Frank Cespedes
Business is more complex, data more abundant, and more specialists are needed to stay up-to-date with functional best practices. As a senior...
Socialise for Success: Three Key Steps for Better Business Outcomes Online
By Jim Macnamara
Research shows that most businesses are jumping on the social media bandwagon. But many are not using social media effectively or wisely,...
The Dirty Dozen: How Unethical Behaviour Creeps Into Your Organisation
By Urs Müller and Ulf Schäfer
This article presents some of the most influential drivers of unethical behaviour in business and suggests counter-strategies. Reviewing the...
Social Media and the Business of Trust
By Wilfried Vanhonacker
How far is too far in gleaning user data and handing this over to advertisers, even though the aim is to continue...
Building the Everything Store: Amazon’s Cycles of Creativity and Circles of Destruction
By Sean Culey
In just 20 years, Amazon has grown from an online startup focusing on selling books, to a devastating multi-platform, multi-industry technological disruptor,...
Managing Customer Satisfaction Better
By Johannes Habel
Many companies draw the wrong conclusions from their customer surveys. There is a simple method that can provide a remedy, leading to...
The Secret Life of Crowdfunding
By Adam J. Bock and Denis Frydrych
Crowdfunding is a much-hyped tool for entrepreneurs to access capital anywhere in the world. While media and public...
Market Makers… Innovate your market, then innovate your business.
By Peter Fisk
Peter Fisk explores how the next generation of businesses innovate from the future back, and outside in. They start by finding the...
Why Robots May Not Be Taking Your Job – at least, not in...
How Organisations Can Embrace Automation
By Leslie Willcocks
In this article Professor Willcocks discusses the reality of robots, what they mean for ‘human’ jobs and how...
Why Focus Matters to Your Leadership: Understanding Huawei’s Business Strategy
By David De Cremer
Contemporary business develops at a rapid pace, with many uncertainties, internationally connected stakeholders, and little latitude to make mistakes. In such...
The Appearance of Innovation
By Alessandro Di Fiore, Elisa Farri and Andrea Segnalini
Developing innovation capabilities is no longer enough. For organisations, innovation marketing is the next frontier.
Appearances are...
The Rationality of Risk, Part 3: Rollercoasters, Burning Ships and the Hero’s Journey
By Christopher Surdak
In part three of the series on The Rationality of Risk, Chris Surdak gives some guidance on making friends with risk. Loss,...
Soothe Your Senses: A Multisensory Approach to Customer Experience Management and Value Creation in...
By Klaus-Peter Wiedmann, Franziska Labenz, Janina Haase and Nadine Hennigs
A growing trend in luxury tourism is the consumer’s desire for highest levels of customer...
What We (Think We) Know May Not Be So
How to Get (More of) What You Want in Negotiations
By Margaret A. Neale and Thomas Z. Lys
The results of empirical research on the performance...
Change as Strategy
By Walter McFarland
This article suggests that some traditional approaches to organisational change are obsolete – and recommends a new approach focused on creating new...
Free Speech, free for whom?
From the Editors
Free speech: If free speech is free to consume, free to seek, free to impart and disseminate and free to gather, then...
Leadership Innovation: Huawei’s rotating CEO system
By David De Cremer and Tian Tao
The CEO of an organisation is where the buck stops, and to whom all credit is due for...
Brilliant Senior Team Work
By John Sutherland
A large number of businesses have a gap between the espoused strategy and what actually happens day by day. So much so...
What Companies Must Do Now That Better Is Also Cheaper
By Paul F. Nunes and Larry Downes
Industry-disrupting products used to enter the market as inferior but more affordable versions of existing offerings, giving incumbents...
Leading Huawei: Seven Leadership Lessons of Ren Zhengfei
By David De Cremer and Tian Tao
"Every generation produces its own great character, and each exerts impact for hundreds of years." True to this...
TOP READS OF THE WEEK
The Lawbreaker: How Deliberate Rule-Breaking Drives Innovation
By Doug Hall
Transformational ideas require a leap of faith. They require you to break free of your “adultness” to allow your mind to run free and unconstrained. This article presents one of the most...
The Drama Queen Leader: Theatricality and Inappropriate Behaviour
By Adrian Furnham
Friendly, dramatic, and attention-seeking, they are difficult to miss. You may find them entertaining in social settings, but what happens when you have to work with them? In this article, Adrian Furnham...
LATEST FROM OUR COLUMNISTS
Artificial Integrity
By Hamilton Mann
Much has been said about how to instill integrity into AI-generated content. So far, the focus has been on policing training data or filtering output, but wouldn't it be better if the...
