“I Can’t Help You:” The Dangers of Employees Disablement in the Social/Media Era
By Christopher Surdak
The quality of customer service has been steadily declining in recent years, but now that increasing digitisation has shifted more power to...
Better Be a Baller: The Coming Talent Gap May be the Opposite of What...
By Christopher Surdak
The concept of Big Data has rapidly emerged as web and telecoms-based networking has expanded on a global scale. Christopher Surdak explores...
Analysis Paralysis: How “Big Data” May Finally Spell the End of Make-Believe Numbers
By Chris Surdak
In this article, Chris Surdak speaks from experience and argues that financial models are not used to present scientific or mathematical fact...
This Too Shall Pass Change is Not Only Necessary, It’s Inevitable
By Christopher Surdak
If one word was used to describe the year we have just lived through my choice would be “change”. For most businesses,...
The Rationality of Risk: Creating Real Value After a Legacy of Easy Money
By Christopher Surdak
In order to get back on the path of value-creation and rational, sustainable economic growth, businesses must first tackle their tendency towards...
Dynamite, Dragoons, and Data: PayPal, and the Economic, Social, and Moral Challenges of Big...
By Christopher Surdak
You might have heard about the recent brouhaha regarding online payment processor PayPal and its planned changes to its acceptable use policy...
Captain Dunsail to the Rescue! As Technology Advances We May Finally Be Forced to...
By Christopher Surdak
Christopher Surdak argues that in order for businesses to earn the highest returns on information technology, they must focus their investments on...
The Rationality of Risk, Part 3: Rollercoasters, Burning Ships and the Hero’s Journey
By Christopher Surdak
In part three of the series on The Rationality of Risk, Chris Surdak gives some guidance on making friends with risk. Loss,...
The Rationality of Risk, Part 2: Avoiding Risk, Keeping Busy, and Resorting with...
By Christopher Surdak, JD
In part two of the series on the Rationality of Risk, Chris Surdak provides an overview of some of the avoidance...
Dubai: A City of Jerks
By Christopher Surdak
Chris Surdak shares the lessons he has learnt from Dubai's strategies to “Jerk” or disrupt the way that information is created, stored...
Six Sigma Cirrhosis: How an Overreliance on Improvement Makes Organisations Ill
By Christopher Surdak
There was a time when delivering “perfection” at a low price was like a business miracle that customers get a “high” from...
Hey, You, Get Off of My Cloud What Stones Can Teach Us about...
By Christopher Surdak
In their 1960’s hit song, “Get Off of My Cloud,” Mick Jagger and the Rolling Stones lament about others around them ruining...
Deming, Darwin and Mrs. Doubtfire: How the Seven Deadly Disruptors are Changing Manufacturing
By Christopher Surdak
In this age of disruptive change, technological innovations can either ease all your worries or bring you the greatest discomforts you’ve ever...
TOP READS OF THE WEEK
“Reverse Backstabbing”- The Art of Praising People Behind Their Backs
By Avi Liran
Gossip can be hurtful and malicious, leaving behind a bad smell. And while we may not always avoid it, we can choose the type of gossip to engage in. Enter, reverse backstabbing,...
What Does the Global Technology Workforce Really Want?
By Ana Doval de las Heras, SVP at Amadeus
Want to know what really matters to your people? Why not ask them? That's exactly what travel technology company Amadeus did, in an exercise to optimize...
![iStock-1438575049 (1) [Converted]](https://www.europeanbusinessreview.com/wp-content/uploads/2024/11/iStock-1438575049-1-Converted-100x70.jpg "“Does Everyone Hear Me OK?”: How to Lead Virtual Teams Effectively")
