soap 2 day
Home Columns Surdak on Technology

Surdak on Technology

The Rationality of Risk, Part 3: Rollercoasters, Burning Ships and the Hero’s Journey

By Christopher Surdak In part three of the series on The Rationality of Risk, Chris Surdak gives some guidance on making friends with risk. Loss,...

Dubai: A City of Jerks

By Christopher Surdak Chris Surdak shares the lessons he has learnt from Dubai's strategies to “Jerk” or disrupt the way that information is created, stored...

Six Sigma Cirrhosis: How an Overreliance on Improvement Makes Organisations Ill

By Christopher Surdak There was a time when delivering “perfection” at a low price was like a business miracle that customers get a “high” from...

“I Can’t Help You:” The Dangers of Employees Disablement in the Social/Media Era

By Christopher Surdak The quality of customer service has been steadily declining in recent years, but now that increasing digitisation has shifted more power to...

The Rationality of Risk: Creating Real Value After a Legacy of Easy Money

By Christopher Surdak In order to get back on the path of value-creation and rational, sustainable economic growth, businesses must first tackle their tendency towards...
ChatGPT

Chatpocalypse Now: with ChatGPT the Question is Not, “Is this Technology Ready for Us?”...

By Christopher Surdak, JD The rise of AI-powered chatbots and virtual assistants is transforming the way we communicate with businesses and each other, with ChatGPT...

Captain Dunsail to the Rescue! As Technology Advances We May Finally Be Forced to...

By Christopher Surdak Christopher Surdak argues that in order for businesses to earn the highest returns on information technology, they must focus their investments on...

Deming, Darwin and Mrs. Doubtfire: How the Seven Deadly Disruptors are Changing Manufacturing

By Christopher Surdak In this age of disruptive change, technological innovations can either ease all your worries or bring you the greatest discomforts you’ve ever...

Selling Illusory Joy: Emotions, Big Data and the Coming Retail Renaissance

By Christopher Surdak and Ed King Today the world is awash in massive amounts of context-rich data. Whether it’s GPS position information, social media posts,...

Better Be a Baller: The Coming Talent Gap May be the Opposite of What...

By Christopher Surdak The concept of Big Data has rapidly emerged as web and telecoms-based networking has expanded on a global scale. Christopher Surdak explores...

FED Up With Big Data Hype? How Central Banks Struggle with Digital Disruption

By Christopher Surdak Since releasing his latest book, “Jerk: Twelve Steps to Rule the World,” Christopher Surdak has spoken with thousands of business and governmental...

Hey, You, Get Off of My Cloud What Stones Can Teach Us about...

By Christopher Surdak In their 1960’s hit song, “Get Off of My Cloud,” Mick Jagger and the Rolling Stones lament about others around them ruining...
Dynamite, Dragoons, and Data

Dynamite, Dragoons, and Data: PayPal, and the Economic, Social, and Moral Challenges of Big...

By Christopher Surdak You might have heard about the recent brouhaha regarding online payment processor PayPal and its planned changes to its acceptable use policy...

Upcoming Events