Captain Dunsail to the Rescue! As Technology Advances We May Finally Be Forced to...
By Christopher Surdak
Christopher Surdak argues that in order for businesses to earn the highest returns on information technology, they must focus their investments on...
Deming, Darwin and Mrs. Doubtfire: How the Seven Deadly Disruptors are Changing Manufacturing
By Christopher Surdak
In this age of disruptive change, technological innovations can either ease all your worries or bring you the greatest discomforts you’ve ever...
The Rationality of Risk, Part 2: Avoiding Risk, Keeping Busy, and Resorting with...
By Christopher Surdak, JD
In part two of the series on the Rationality of Risk, Chris Surdak provides an overview of some of the avoidance...
Hey, You, Get Off of My Cloud What Stones Can Teach Us about...
By Christopher Surdak
In their 1960’s hit song, “Get Off of My Cloud,” Mick Jagger and the Rolling Stones lament about others around them ruining...
FED Up With Big Data Hype? How Central Banks Struggle with Digital Disruption
By Christopher Surdak
Since releasing his latest book, “Jerk: Twelve Steps to Rule the World,” Christopher Surdak has spoken with thousands of business and governmental...
The Rationality of Risk: Creating Real Value After a Legacy of Easy Money
By Christopher Surdak
In order to get back on the path of value-creation and rational, sustainable economic growth, businesses must first tackle their tendency towards...
“I Can’t Help You:” The Dangers of Employees Disablement in the Social/Media Era
By Christopher Surdak
The quality of customer service has been steadily declining in recent years, but now that increasing digitisation has shifted more power to...
The Rationality of Risk, Part 3: Rollercoasters, Burning Ships and the Hero’s Journey
By Christopher Surdak
In part three of the series on The Rationality of Risk, Chris Surdak gives some guidance on making friends with risk. Loss,...
Six Sigma Cirrhosis: How an Overreliance on Improvement Makes Organisations Ill
By Christopher Surdak
There was a time when delivering “perfection” at a low price was like a business miracle that customers get a “high” from...
Creeping Towards Creepy: Companies Must Learn Constraint with Big Data, Before it’s Too Late
By Robert D. Owen and Christopher W. Surdak
Companies have invested billions just to utilise technology to analyse customer needs and wants with maximum accuracy....
Better Be a Baller: The Coming Talent Gap May be the Opposite of What...
By Christopher Surdak
The concept of Big Data has rapidly emerged as web and telecoms-based networking has expanded on a global scale. Christopher Surdak explores...
Local Technology Expert & Acclaimed Author Receives Wharton Club’s “2015 Benjamin Franklin Innovator’s Award”
Redlands,CALIFORNIA – May 6, 2015 –Redlands-native Christopher Surdak, J.D. was awarded the “Benjamin Franklin Innovator’s Award” from the Wharton Club of D.C. at the...
Dynamite, Dragoons, and Data: PayPal, and the Economic, Social, and Moral Challenges of Big...
By Christopher Surdak
You might have heard about the recent brouhaha regarding online payment processor PayPal and its planned changes to its acceptable use policy...
Chatpocalypse Now: with ChatGPT the Question is Not, “Is this Technology Ready for Us?”...
By Christopher Surdak, JD
The rise of AI-powered chatbots and virtual assistants is transforming the way we communicate with businesses and each other, with ChatGPT...
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The Drama Queen Leader: Theatricality and Inappropriate Behaviour
By Adrian Furnham
Friendly, dramatic, and attention-seeking, they are difficult to miss. You may find them entertaining in social settings, but what happens when you have to work with them? In this article, Adrian Furnham...
How to Manage Challenging Colleagues
By George Kohlrieser
In my years as a hostage negotiator, I learned a profound truth: people do not change because of force—they change because of connection and hope. Hostage negotiators achieve a 95% success rate,...
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Artificial Integrity
By Hamilton Mann
Much has been said about how to instill integrity into AI-generated content. So far, the focus has been on policing training data or filtering output, but wouldn't it be better if the...
