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This category is Column, featuring expert opinions, thought leadership, and in-depth analysis on key business, economic, and societal trends. It provides authoritative perspectives from industry leaders, helping readers navigate complex challenges and opportunities in the modern world.

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Human-Algorithm Collaboration in Managerial Decision Making

By Tessa Haesevoets, David De Cremer, Kim Dierckx and Alain Van Hiel Most would accept that there is a role for both humans and AI...
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The Service Revolution, Intelligent Automation and Service Robots

By Jochen Wirtz, Werner H. Kunz and Stefanie Paluch Are there parallels between the Industrial Revolution of the eighteenth century and the changes now being wrought on twenty-first-century society...
AI and Surveillance at Work

Watched Over by Machines: AI and Surveillance at Work

By Andreas Deppeler The recent transitions towards having company personnel working at home while remaining digitally connected have sometimes been portrayed as furthering the ideal...
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Humanising Robots Increases Consumer Satisfaction and Forgiveness of their Failures

By Kai Chi (Sam) Yam and David De Cremer Want your customers to have a positive, forgiving attitude towards your robot employees? Then make your...
synergy or conflict

Synergy or Conflict? Lessons for managers on how to successfully adopt AI to augment...

By Jakob Stollberger and David De Cremer Artificial intelligence undeniably offers the potential to improve decision-making, at least in certain contexts. In this article, AI experts Jakob Stollberger...
Ethical Audits and Positive Culture Transformation

Raising The Ethical Bar: Ethical Audits and Positive Culture Transformation

By Simon Dolan, Steven Hawkins, Chad Albrecht and Bonnie Richley While most organizations have a code of conduct (or a code of ethics), many...

The New Strategic Reality as a Consequence of the Covid-19 Pandemic

By Dr. Peter Lorange The new reality of COVID-19 has been with us since the end of the first quarter of 2020.  This has led...

The Funny Thing About Robot Leadership

By Jamie L. Gloor, Lauren C. Howe, David De Cremer and Kai Chi (Sam) Yam Are today’s employees getting “soft”? All signs suggest that employees should:...

Managing By Traction (MbT) Reinventing Management in the Cyber-Age

By Mario Raich, Tomasz Krzemiński, Claudio Cisullo, Simon L. Dolan and Bonnie A. Richley Abstract “We are at a critical turning point in human history!  We...

What Children can teach us about Leadership: Seeing both the Trees and The Forest

By David De Cremer  and Hannah De Cremer Leadership and management are two different things. Managing a work force today implies taking up the role...

Crisis Leadership in Action: A Balancing Act between the Past and the Future

By David De Cremer The year 2020 will remain in our collective memory as a “crisis” year. It is the year where COVID-19 hit the...

Select out: Why selection often goes wrong and what to do about it

By Adrian Furnham The process of selecting people, in business as in social relationships, tends to focus on the “good” characteristics we are looking for....

5 Keys to Resolving Cross-Functional Rivalries in your Digital Transformation

By Bhaskar Ghosh, Nigel Stacey, Raghav Narsalay, Aarohi Sen, and Paul Barbagallo The challenge is as old as business itself: How do you get people...

Business and Governments and Civil Society and a Healthy Planet

By Sylvain Guyoton and Hervé Legenvre The following discussion took place In April 2020. We aimed at confronting our points of views on the contradictory...

Episode 29: Home/Office insights from the Netherlands with Steve Longhorn and Elyse Nijsse

In this special joint episode which closes the Q2 theme of Wellbeing in the Built Environment we talk to experts in Facilities Management and...

Sustainability is A Mindset, A Never Ending Journey

Interview with Franziska Gsell, Chief Marketing Officer of IWC Schaffhausen, chairwoman of the company’s Sustainability Committee Franziska Gsell has been the Chief Marketing Officer of...

What Makes You an Effective Leader in Crisis Situations?

By David De Cremer For many organizational leaders and entrepreneurs, the coronavirus crisis represents a very challenging environment to lead and motivate their teams. What do...
women in leadership

“Managing by Values” (MBV): Innovative tools for successful micro behavioural conduct

By Anat Garti and Simon L. Dolan “Values values on the wall, just do the business and forget them all” wrote Liran and Dolan (2016)1...
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Will the machines really make us more human?

By Steven P. MacGregor Learning another language isn’t an easy thing to do (and I’m very aware how lucky I am being a native English speaker)....
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Beyond Collaborative Intelligence we can see a Meta-Mind Society Surfacing and we can Dream...

Facts, Fads and predictions about the joint venture of Human Mind and AI algorithms By Mario Raich, Simon  L. Dolan, Claudio Cisullo and Bonnie A....

Current Development in Psychometric Tests

By Adrian Furnham Finding the right person who is well suited for a job position is vital in any organisation’s success. There are numbers of...

Designing culture for 202,000 employees at Santander

By Steven P. MacGregor Dan Strode couldn’t believe Monday had rolled around again so fast. Sleep had been at a premium during a busy ‘working’ weekend...

MBSIV: A Framework for Creating a Sustainable Innovation Culture

By Kristine Marin Kawamura and Simon L. Dolan Innovation has been consistently found to be the most important characteristic associated with organisational and market success....

Calculating the financial return on wellbeing

By Steven MacGregor Toby and Daniel were corporate rebels. Meeting at SAP in 2005 their approach to work – challenging the current way of doing...
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Strategic Responses To Neo-Populism

By Dan Prud’homme, Max von Zedtwitz, and Fernanda Arreola The rise of Neo-populism presents risks to multi-national corporations in  Western markets. The authors outline practical strategies corporations...

GLOOM vs. BLOOM OF THE FUTURE OF WORK: Can We Chart A Positive Roadmap?

By Mario Raich, Simon Dolan, Dave Ulrich, and Claudio Cisullo As the digital era is continuously in its process to ripen, discussions of destructive unforeseen...

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