“I Can’t Help You:” The Dangers of Employees Disablement in the Social/Media Era

By Christopher Surdak The quality of customer service has been steadily declining in recent years, but now that increasing digitisation has shifted more power to...

Better Be a Baller: The Coming Talent Gap May be the Opposite of What...

By Christopher Surdak The concept of Big Data has rapidly emerged as web and telecoms-based networking has expanded on a global scale. Christopher Surdak explores...
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