Human-Algorithm Collaboration in Managerial Decision Making
By Tessa Haesevoets, David De Cremer, Kim Dierckx and Alain Van Hiel
Most would accept that there is a role for both humans and AI...
The Service Revolution, Intelligent Automation and Service Robots
By Jochen Wirtz, Werner H. Kunz and Stefanie Paluch
Are there parallels between the Industrial Revolution of the eighteenth century and the changes now being wrought on twenty-first-century society...
Watched Over by Machines: AI and Surveillance at Work
By Andreas Deppeler
The recent transitions towards having company personnel working at home while remaining digitally connected have sometimes been portrayed as furthering the ideal...
A Focus on the Relationship between AI and Humans
An Introduction to the Special Report on AI and Humans by AiTH, NUS Business School
By David De Cremer
The development of artificial intelligence (AI) promises...
Humanising Robots Increases Consumer Satisfaction and Forgiveness of their Failures
By Kai Chi (Sam) Yam and David De Cremer
Want your customers to have a positive, forgiving attitude towards your robot employees? Then make your...
Synergy or Conflict? Lessons for managers on how to successfully adopt AI to augment...
By Jakob Stollberger and David De Cremer
Artificial intelligence undeniably offers the potential to improve decision-making, at least in certain contexts. In this article, AI experts Jakob Stollberger...
TOP READS OF THE WEEK
Feel to Deal: The Power of Emotions in Negotiations
By Prof. Guido Stein, Salva Badillo, and Lucía Zelaya
The key to a successful negotiation is not embedded in knowledge or reasoning ability but in applying emotional intelligence. This essay explains the role of emotions...
We Need to Talk About Women Bullying Other Women at Work & 6 Key Things We Can do to Change it
By Vanessa Vershaw
The truth is out: women are not supporting each other enough in the workplace. Despite efforts to advance gender equality, the latest global gender gap report reveals only a 1% increase annually...
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Navigating the New Frontier: Embracing Talent 5.0 While Paving the Way for Talent 6.0
By Iolanda Triviño, Simon L. Dolan, and Pedro Cesar Martinez
In the changing world of employment, it's more important than ever to understand the shifts in talent dynamics that are defining our future as organizational...
