5 Reasons Why E-Commerce Sites Need Testing Tools

E-Commerce Sites

Over the past decades, the use of the internet has shifted and moved towards a much more convenience-oriented behavior. E-commerce is one of those areas on the internet which took off massively. It has taken over every kind of business possible, including – Grocery, Furniture, Food, and many more. 

For an e-commerce site, the website or the app is the essential product. It is your digital storefront and decides how many users your business will draw. Optimizing your app for better engagement and user retention goes a long way. And for that to happen, being error-free is vital. 

Here’s where testing comes in.

Most e-commerce sites have a similar structure: Home Page, log-in, Products, Add to cart feature, and check-out page. Businesses are, however, not limited to these. They also contain supportive pages in the backend, such as content services, payment integrations, account details, etc. 

Why do these sites need testing tools? Which are the best tools for you?

Let’s find out!

Types of Testing for E-Commerce Sites

The user behavior in e-commerce sites involves multiple pages as a part of their user journey. Ensuring that the experience is optimal at every stage is essential for user retention. 

Here are different types of testing which are built for multiple areas of the e-commerce site:

  • Functional Testing
  • Performance Testing
  • Security testing
  • Mobile Compatibility testing
  • Browser Compatibility testing
  • User experience testing

Why is E-commerce Testing Necessary?

Major industry players like Amazon and Flipkart have set the standard high for any e-commerce business. Their UI/UX, Purchase process, and payment integrations have been perfected over time.

Due to this, consumers have high expectations when it comes to e-commerce testing. Delivering customer expectations right by ensuring a smooth purchase process is a fundamental step in any business. This is why every business needs to adopt an efficient testing mechanism to not lose out on catering error-free experiences.

5 Reasons Why E-Commerce Sites Need Testing Tools

  • Preventing errors, roadblocks, and glitches during the purchase journey of a customer 
  • Ensuring reliability, availability, and maintainability across the design of the app or website tailored to e-commerce standards
  • Checking compliance with e-commerce procedures and regulations 
  • Analyzing technical factors determining website performance like loading speed, functioning under high-volume traffic, etc. 
  • Testing user-experience 

Ways to conduct testing for E-commerce. 

Various testing methods are available for an e-commerce website, from the core code to the visibility of product pages. 

While there are multiple testing platforms available, a handpicked  tool helpshelp get the most out of testing.

There are multiple parameters to analyze whether a testing platform is the best fit for your business or not. Some key parameters are Remote infrastructure access, Automation test case creation, Functional or Manual Testing, Performance, Testing, Reporting, DevOps and Integrations, Support, and Pricing.

Testgrid.io, BrowserStack, and Sauce Labs are one of the best testing tools available. Keep scrolling to look at a comparison below of the three tools.

Parameter TestGrid Browser Stack Sauce Labs
Remote infrastructure access
  • Private/on-cloud/on-premise real device cloud
  • On cloud real device cloud
  • On cloud real device cloud
Automation test case creation
  • Scriptless (low-code) testing for mobile and web apps 
  • Downloadable open source scriptless code in the backend
  • Web-based API Testing
  • Selenium support
  • Appium support
  • XCUI testing for iOS
  • Parallel test execution
  • Test data parameterization 
  • API Data and UI Assertion 
  • Test case management suite
  • Auto healing through AI and Machine learning
     
  • Selenium support
  • Appium support
  • Parallel test execution
  • Web-based API Testing
  • Selenium support
  • Appium support
  • XCUI testing for iOS
  • Parallel test execution
  • Test data parameterization 
  • Test case management suite
Functional/Manual Testing
  • Functional or manual  testing for better efficiency
  • Testing for efficiency at various network levels
  • Network traffic monitoring
  • Functional or manual  testing for better efficiency
  • Functional or manual  testing for better efficiency
  • Network traffic monitoring
Performance Testing
  • API Load Testing
  • Mobile Performance Testing
  • Automated and Manual App-level mobile performance testing
  • Web Single User Metrics
NA NA
Reporting
  • Smart and Rich Data Insights for easier analysis and reporting
  • Real-Time Visual Reporting
  • Email Integration
  • Smart and Rich Data Insights for easier analysis and reporting
  • Real-Time Visual Reporting
  • Email Integration
NA
Robotic Test Automation
  • Robotic Arms to test hardware workflows
NA NA
DevOps and Integrations
  • CircleCI, Travis, Jenkins, GitLab, BitBar and many more integrations
  • Test Software Integrations like JIRA, TestRail, MS TFS and others
  • CircleCI, Travis, Jenkins, GitLab, BitBar and many more integrations
  • Test Software Integrations like JIRA, TestRail, MS TFS and others
  • CircleCI, Travis, Jenkins, GitLab, BitBar and many more integrations
Support 24X7 Monthly Free Support of 40 Man Hours over chat or call or email  
Pricing Custom pricing (significantly low) Highest in the market Highest in the market

Conclusion:

Testing plays a key role in e-commerce business building and its online presence. Due to the website playing a significant role in the business, it’s important to maintain effectiveness across the site by preventing bugs and glitches. Various ways of testing are available to ensure the same. 

However, every business has its own needs and every testing platform offers a custom service which is suitable for different types of businesses. 

Today we compared three major industry testing experts in the above table and TestGrid is a clear winner in terms of features offered and pricing quoted.

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