The HUMAN Brand: How We Relate to People, Products and Companies

By Chris Malone & Susan T. Fiske Social science research tells us that over 80 percent of our judgments can be predicted by fundamental warmth...

A Framework for Organizational Storytelling

By Janis Forman Taken from chapter 2 of Storytelling in Business: The Authentic and Fluent Organization, this excerpt focuses on the importance of authenticity, the...

Mindfulness, Mindlessness, and Work

By Michael Pirson While mindfulness was originally developed as an individual concept, it has been transferred to the organisational level in the context of research...

The Heart of Change Real-Life Stories of How People Change Their Organizations

By John P. Kotter & Dan S. Cohen In The Heart of Change, John P. Kotter and Dan S. Cohen argue that successful large-scale organizational...

Putting Supply Chain Performance at Your Fingertips

By Karin Bursa Leveraging supply chain analytics to boost corporate performance Is your company run on intuition? Or do you have a set of metrics that...

Leading towards Change of Ethics and Caring: Resisting Temptation and Reaping the Benefits

By Riane Eisler, Simon L. Dolan & Mario Raich Businesses stand at a crossroads, and our current systems are not sustainable given the present economic...

The Language of Deception

By Michael T. Braun, Lyn M. Van Swol & Deepak Malhotra Separating lies from truths is key to successful negotiation, and research designed to uncover...

Eight Types of Corporate Crisis and the Role of National Culture

By Kai Hammerich & Richard D. Lewis A crisis is a defining moment in any organization’s life. Below, Kai Hammerich and Richard D. Lewis consider...

The Strategy-to-Execution Process: A Critical Component of Transient Competitive Advantage

By Jack Calhoun It’s not simply having a good idea that separates marketplace winners from losers – it’s possessing the ability to execute. In fact,...

Who’d be a School Leader? Current and Future Challenges

By Peter Earley Strong school leadership is viewed as especially important for the regeneration of failing schools. Below, Peter Earley draws upon recent research into...

The End of Competitive Advantage

By Rita McGrath Businesses are competing in increasingly volatile and uncertain global situations. Below, Rita McGrath suggests that stability, not change, is the state that...

The Real-World Use of Big Data: How innovative enterprises extract value from uncertain data

By Rich Hume In industries throughout the world, executives are recognising the opportunities associated with Big Data. Despite what seems like unrelenting media attention, it...

November – December 2013

Leadership On the Challenge of Pro-Active Leadership and the Danger of Procrastination David De Cremer Women in Top Management: Broken Ladders and Human Rights Karsten Jonsen The Well-Focused...

The Quality of Working Life: Managers’ Wellbeing, Motivation and Productivity

By Les Worrall & Cary Cooper The recent economic crisis has created waves of turbulence that have rocked and even sunk many UK organisations....

Big Data Meets Big Brother: The Privacy Risks of Big Data

By Viktor Mayer-Schönberger & Kenneth Cukier In Big Data: A Revolution That Will Transform How We Live, Work, and Think, Viktor Mayer-Schönberger and Kenneth Cukier...

Dynamism and Discontinuity: Eight Trends in the Business Environment that will Shape Strategy

By Mike Canning & Eamonn Kelly The need for bold strategies to capitalise on the dynamism of our times has never been greater. Below, Mike...

Competitive Advantage Through HR Innovation

By Upamali Amarakoon, Jay Weerawardena, & Martie-Louise Verreynne Despite great recognition for human resources (HR) as a source of value addition within firms, HR innovation...

When Relationships at Work, Work (And Don’t Work!)

By Rachel L. Morrison, Helena D. Cooper-Thomas & Susan Geertshuis Like them or loathe them we cannot escape the people we work with. In Relationships...

Changes in Work, Changes in Self? Managing our Work and Non-Work Identities in...

By Lakshmi Ramarajan & Erin M. Reid Diverse workplaces are challenging the boundaries between workers’ personal and professional lives, as workers today navigate employer pressures...

Designing Inspiring Futures: Six Lessons of Sustainable Innovation

By Steven P. MacGregor & Tamara Carleton Sustainability remains the key term for our future world. As Steven P. MacGregor and Tamara Carleton embark on...

New Business Creation Among BRICS Seven Times Faster Than G7 Since The Financial Crisis

By Jean Stephens, CEO of RSM International RSM International is the seventh largest global network of independent audit, tax and advisory firms. Below, a comparative...

Technological Innovation, Entrepreneurship, and Development

By Wim Naudé & Adam Szirmai What is the relationship between technological innovation, entrepreneurship and development? Is it better for developing countries to adapt existing...

ShoreTel: Brilliantly Simple Business Solutions

With ShoreTel, organisations enjoy freedom of choice. ShoreTel’s purpose-built solutions remove the barriers and complexities that other providers throw in the way, and with...

How Enterprises Exploit Five Digital Capabilities to Globalise

By Siew Kien Sia, Peter Weill & Christina Soh Some of the most successful enterprises have embraced global diversity and operate nimbly in multiple countries...

The Hidden Costs In Business Processes

By Richard Ward Most businesses are affected by hidden costs in procurement, distribution, order processing, sales and finance. Organisations can benefit from a careful review...

Sustainable Business Model Innovation to Create Value in a World of Finite Resources

By Christophe Sempels & Jonas Hoffmann We have jumped into an era of scarce resources. The related impacts will crescendo in the coming decades but...

The Blue Line Imperative: A Radical New Approach to Value-Based Leadership

By Kevin Kaiser & S. David Young In The Blue Line Imperative: What Managing for Value Really Means, Kevin Kaiser and S. David Young introduce...

Security-as-a-Service: At Your Service

By David Sandin David Sandin, product manager of Clavister shows how new approaches to delivering next-generation security can benefit your business. The firewall has been the...

Leading Teams: Tools and Techniques for Successful Team Leadership from the Sports World

By Paolo Guenzi & Dino Ruta Sport can use some managerial know-how, and managers have a lot to learn from the world of sport. Below,...

Collaborative Creativity: Leading High Performance through Theatre

By Quinn Bauriedel & Jeff Klein Like the multitude of teams in any organization, theatre works under tight timeframes, combines many individuals with different talents,...

September – October 2013

Leadership What Good Managers Do: Management Priorities for the 21st Century Jaume Llopis & Joan E. Ricart Blueprints for Ensemble Leadership: Choosing the Right Operating Model Robert...

Overcoming Our Obsession With Technology While Getting The Best It Has To Offer

By Larry D. Rosen We are all showing signs of obsession, accessing our smartphones all day (and all night) due to a need to reduce...

Society in the Clouds

By Peter Lake & Elizabeth Uruchurtu There is no doubt that technology can make enormous changes to human society. Advances in Information and Communication technologies...

Creative Strategy: A Guide for Innovation From Mind To Method

By William Duggan In Creative Strategy: A Guide for Innovation, William Duggan shows how the human mind creates solutions to new problems and then translates...

Feeling and Affect in the Contemporary Workplace

Rick Iedema & David Grant Ongoing organisational change and rapid product and service turnover are demanding increasing levels of employee commitment to innovating work...

The Daily Practice of Leadership Communication During Times of Change

By Terry Pearce In this article Terry Pearce, the author of LEADING OUT LOUD A Guide For Engaging Others In Creating The Future, places authenticity...

50+20 Management Education for the World: PART 2: Understanding the Core of the Vision

By Katrin Muff, Thomas Dyllick, Mark Drewell, John North, Paul Shrivastava & Jonas Haertle This article continues from Part I (in the last issue of...

6 Keys to Inventory Optimisation

By Karin Bursa Many companies around the world have adopted inventory optimisation and those without a formal process are falling behind their competition. Effective companies...

PDF Documents Now Accessible to Enhance Supply Chain Integration

By Steve Hill For years the benefits of electronic integration of supply chain integration documents have been clearly identified by businesses, consultants and acknowledged in...

Judgment Calls: Stories of Big Decisions and the Teams that Got Them Right

By Thomas H. Davenport & Brook Manville In Judgment Calls: 12 Stories of Big Decisions and the Teams that Got Them Right, Thomas Davenport and...

Best of All Worlds: Hybrid Models of Public-Service Delivery

By Tim Cooper & Matthew Robinson Governments around the world are facing increasing pressures on all fronts. From Europe to Japan to the United States,...

What is Resilience?

By Adrian Furnham Can resilience be taught? If so, how? And are some organisations more resilient than others? This article considers how the notion of...

Four Truths About Marketing Lady Gaga

By Mathieu Deflem ‘There can be no fame attained, nor any accompanying revenue acquired, in any career based on artistic or other intrinsically valid accomplishments...

Competitive Advantage Rewired

By Adrian T H Kuah, Mark Esposito & Terence Tse Is competitive advantage still an applicable concept so many years after its introduction? Our research...

Talenting: Framework and Metaphors for a New Processual Approach to Talent Management

By Simon L. Dolan & Paulo Hayashi Jr. Although the necessity for attracting, retaining, and motivating talent is an old challenge for all competitive organisations,...

July – August 2013

Technology Overcoming Our Obsession With Technology While Getting The Best It Has To Offer Larry D. Rosen Judgment Calls: Stories of Big Decisions and the Teams...

Measuring the Relative Weights of E-Marketing Tools for Online Businesses

By Kin Meng Sam & Chris Chatwin E-marketing strategy is normally based and built upon the traditional 4Ps (Product, Price, Promotion and Place), which forms...

Don’t Despair: Growth from Consumer Behaviour Change in Developed-Market Economies

By Paul F. Nunes, Sam Yardley & Mark Spelman Mired in a period of low growth, developed economies are becoming increasingly tough places to do...

First Look: Developing A New Map For Effective Business Succession in Family Businesses

By Richard Shrapnel Family Business Succession is never a simple, straightforward endeavour. Besides the financial outcomes of the transition, the human needs and emotional involvement...

Comparative Decision Making: An Emerging Interdiscipline

By Philip Crowley & Thomas Zentall How can we continue to analyse human decision making in an age when free will is considered to be...

Yearly Archives: 2013