ShoreTel: Brilliantly Simple Business Solutions

With ShoreTel, organisations enjoy freedom of choice. ShoreTel’s purpose-built solutions remove the barriers and complexities that other providers throw in the way, and with fewer resources tied up in a phone system, an organisation can focus on the real task: moving business forward.


ShoreTel is the only provider of brilliantly simple unified business communications solutions that consistently leads the industry in customer satisfaction and lowest total cost of ownership.

Enterprise customers are able to choose whether to own and manage their brilliantly simple system in-house, or to let our expert telephony teams handle it off-site. Either way, ShoreTel’s solutions are built to scale, grow and evolve as needed. So companies can buy, or subscribe to, the business communication solution they need today, with no risk to their original investment should their needs change tomorrow.

ShoreTel’s purpose-built solutions remove the barriers and complexities that other providers throw in the way, whether an organisation is seeking to replace an old phone system, introduce new office sites or branches, upgrade to unified communications, or modernise its contact centre. With fewer resources tied up in a phone system, an organisation’s resources are cut loose, across the board, to work on the real task: moving business forward.

Organisations worldwide consistently give ShoreTel the highest ratings for customer satisfaction. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas; New York; Maidenhead, United Kingdom; Sydney, Australia; and Singapore.


ShoreTel Dock: A Business-Grade Device for the Mobile Generation

The ShoreTel Dock is the first and only business-grade device that transforms the Apple® iPad® and iPhone® into desk phones for the mobile generation. It fuses together what users like about their desk phones with the convenience of their mobile devices. It is designed from the ground up to support both the iPhone and iPad and includes an articulating arm that allows users to rotate their iPad into landscape orientation if desired. It is designed to support both Bluetooth connectivity and direct connectivity through the Apple 30-pin connector to deliver the best audio quality possible while charging the mobile device.

The ShoreTel Dock, when combined with the ShoreTel Mobility Client, extends Unified Communications applications including voice, location-aware presence and instant messaging to mobile devices securely, and enables users to utilise their smartphone or tablet as their primary communications device.




ShoreTel Mobility Client: Connectivity on the Go

ShoreTel Mobility Client for mobile devices is designed to extend unified communications (UC) applications to a wide range of smartphone and tablet operating systems from Apple, Android, BlackBerry (up to 7.1), and Symbian.

End-users can enjoy enterprise deskphone features such as extension dialing, call transfer and directory query on their smartphones. Additionally, they can make and receive calls while the best network available (Wi-Fi, 3G/4G or cellular) is automatically selected. Fast and automatic network handover helps call continuity across networks, and slashes mobile costs by moving calls to Wi-Fi when available.

The ShoreTel Mobility Client optimises communications algorithms to reduce data and battery usage on mobile devices—all through an application that remains transparent to the end-user and keeps connectivity on the go brilliantly simple.

Easy for users to install and activate in seconds, the intuitive user interface provides a powerful yet lightweight way to stay connected and collaborate effectively, driving productivity and improving responsiveness.

Click in your smartphone or tablet into the ShoreTel Dock, and you’ve got the power of a desk phone – including speakerphone, handset and keypad.

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