Category Archive

Reimagining Enterprise IT for an Uncertain Future

November 20, 2012 • INNOVATION, TECHNOLOGY, OPERATION, Business Process, Delivering Innovation - Accenture ResearchComments (0)

By Jeanne G. Harris, Allan E. Alter, Stéphane J.G. Girod and Iris A. Junglas The role of the information technology department is under scrutiny in a way that makes its past challenges seem almost quaint by comparison. Cloud computing services provide an alternative source of powerful technology. Employees are getting work done using free Web …

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Mobile Payments

September 20, 2012 • TECHNOLOGY, SPECIAL FEATURES, Business Mobility & E-CommerceComments (0)

By Christopher Coonen, EVP Global Solutions, Sales Marketing Strategy at Ingenico Market Trends The mobile technology market all over the world is booming, with consumer demand for mobile devices on the increase. More mobile phones are sold than PCs and for

Gamifying E-Commerce: Gaming and Social-Networking Induced Loyalty

September 20, 2012 • STRATEGY & MANAGEMENT, TECHNOLOGY, Marketing & Consumers, Business Mobility & E-CommerceComments (1)

By Yasmin Razavi, Bernard Ho and Mark S. Fox Introduction and Motivation Customer loyalty has been an ongoing concern of retail companies and with the onset of the internet it has become even more important. The internet has led to decreasing loyalty among

Developing Trust and Relationships in the Supply Chain using Social Media

July 22, 2012 • INNOVATION, Emerging Ideas, Social MediaComments (1)

By Daniel E. O’Leary Social media facilitates gathering information and knowledge from disparate sources, which in turn allows sharing of information, knowledge and plans, all of which facilitate development of supply chain relationships and greater trust.

Business Process Excellence: A Prerequisite for Managing Big Data

July 22, 2012 • TECHNOLOGY, OPERATION, SPECIAL FEATURES, Business Process, Digital TransformationComments (0)

By Karl-Heinz Streibich The digitization of both the commercial and social worlds has blurred any boundaries separating them and is fundamentally changing the way we do business. There are now billions of interconnected private and business mobile devices

Patients Know Best

July 17, 2012 • INNOVATION, TECHNOLOGY, Business Mobility & E-Commerce, Emerging IdeasComments (0)

By Mohammad Al-Ubaydli It was not until the 18th century that scientists accepted the existence of queen bees. Until that point they insisted that only a “king bee” could be in control. But the queen had always been in control, it just took us a while to

Social Media Strategy: Learning from the Online Cola War

May 20, 2012 • STRATEGY & MANAGEMENT, TECHNOLOGY, Global Business, Social MediaComments (1)

By Fang Liu and Willem Smit The battle between Coca-Cola and Pepsi1 has been one of the longest and most arduous in the history of brand competition. Over the years, these cola wars have been fought over distribution, mass-advertising via in-store

Reinventing Professional Services: Building Your Business in the Digital Marketplace

May 20, 2012 • INNOVATION, TECHNOLOGY, Marketing & Consumers, Business Mobility & E-Commerce, Emerging Ideas, EntrepreneurshipComments (0)

By Ari Kaplan The technological landscape has reshaped the way white collar workers cultivate and promote their businesses. This article offers insights on taking advantage of enterprising techniques to stand out and reinvent yourself as an insightful

Why You Need Digital Know-How –Why We All Need It

May 20, 2012 • TECHNOLOGY, Business Mobility & E-Commerce, Social MediaComments (2)

By Howard Rheingold We’re in a period where the cutting edge of change has moved from the technology to the literacies made possible by the technology.   You might also like: Big Data: Big Deal or Big Hype? Analysis Paralysis: How “Big Data” May

How the dot-CO domain opened the door to a new era of Internet innovation

May 20, 2012 • INNOVATION, TECHNOLOGY, SPECIAL FEATURES, Business Mobility & E-Commerce, Emerging IdeasComments (0)

By Kieren McCarthy Taking on an industry titan is never easy. So it was with a small upstart domain extension hoping to challenge the dominance of dot-com. Its success has now become the role model for a new generation of extensions that will forever change