How AI Liberates the Transition to a Skill-Based Organisation
By Jacques Bughin and Jeroen Van Hautte
What do companies as diverse as Booking.com, Accenture, Revolut, GSK, Walmart, or Unilever have in common? Answer: they have...
Leading the Gen AI Revolution: Building Workers’ Trust to Reinvent Work in Europe
By Tim Good, Andrew Young and Mamta Kapur
Europe is currently undergoing a generative AI-driven transformation in the world of work. While leaders are confident...
Generative AI Update for 2024
By Ray Schroeder and Katherine Kerpan
While the first full year of operation of ChatGPT, 2023, gave a foretaste of the enormous impact that AI...
Cultivating Executive Trust in the Age of AI Governance
By Luca Collina & Ben Warnes
AI has still to earn its spurs as a reliable tool in the locker of business. So what guidelines...
Introducing the Concept of Artificial Integrity: The Path for the Future of AI
By Hamilton Mann
The concept of "artificial integrity" proposes a critical framework for the future of AI. It emphasises the need to architect AI systems...
Edge Computing in Europe: A Key Driver of Business Innovation
By Ram Ramalingam, Teresa Tung, Nitu Kaushal & Shalabh Kumar Singh
Edge is an essential component of the cloud computing model and has the potential...
Why the Ethical Use of AI Matters for Your Career
By Jack McGuire, David De Cremer, Leander De Schutter, and Yorck Hesselbarth
In the contemporary digital era, innovations such as artificial intelligence (AI) are profoundly transforming...
10 Ways Marketing Is Being Transformed by The Advance Of AI
By Hamilton Mann and Joerg Niessing
If you are one of those who has reservations about online systems that track your browsing behaviour, you might...
Enterprises Must Establish Algorithmic Governance in Advance of Regulatory Mandates
By Mark Esposito, Aurélie Jean, Terence Tse and Guillaume Sibout
In AI, as in myriad other fields, past and present, technological developments go blazing ahead...
Artificial Intelligence and Negotiations: Should You Go All in?
By Daniel Freeman
AI is becoming smarter and being utilised in our daily lives, whether we realise it or not. You may be wondering at...
The Complex Equation of AI in the Work World
By Hamilton Mann
At the imminent dawn of our artificially intelligent societies, a profound question arises: To what extent will artificial intelligence reshape our professional...
Does Generative AI Generate Jobs?
By Jacques Bughin
The evolution of AI and its quick adoption by organisations has predisposed many workers to the fear of losing their jobs to...
Countdown to Cybersecurity in the Quantum Era: Will Businesses be Ready in Time?
By Tom Patterson and Laura Converso
Leaps in quantum technology and hybrid approaches are shortening the time to Q-Day, when adversaries can use quantum computing...
Does Artificial Intelligence Have Emotional Intelligence?
By Dr. Nina Mohadjer, LL.M.
Emotional intelligence (EQ) is once again a topic. As employees find themselves competing with artificial intelligence, EQ is starting to...
How Productive Is Generative AI Really?
By Jacques Bughin
Generative artificial intelligence is invading the corporate suite and boardroom, surrounding the pros and cons of its use in the enterprise. The...
Artificial Intelligence is Exclusive-by-Design
By Hamilton Mann
As humans, it is our responsibility to shape the trajectory of artificial intelligence and use the knowledge of machine learning to...
Strategies to Modernize Your Web App and Stay Competitive in the Market
By Anton Lohvynenko
Experienced CTOs know that it’s impossible to create software products that can completely stand the test of time. Applications need to be...
5 AI-Based Business Ideas to Impress Investors and Get Funds for Your Startup
By Anastasiia Molodoria
One of the critical components of running a startup is cornering the market with a unique and innovative value proposition. If you...
DART: On Target to Meet the Needs of the Travel Industry
Insights from Riversoft CEO, Alex Kuo
In the fiercely competitive world of the post-pandemic travel industry, travel suppliers are looking to provide a leaner, more...
Digital Trust is on the Horizon: Interview with Warren Dumanski, Executive VP and General...
In an ideal world, businesses would be able to carry out their digital business transactions safely, securely, ethically and reliably. In short, they need...
Disrupting Higher Education – ChatGPT and Generative AI
By Nancy W. Gleason
The way we assess learning and credential talent is disrupted by ChatGPT. It is forcing higher education to strip down and...
Cybersecurity: The Future of Passwords and Passwordless – Interview with Michael Crandell, the Chief...
Digital security remains a core concern for businesses, as the scary headlines continue to shriek of stolen and encrypted data, phishing, breaches, and intrusions....
The Rise of the Intelligent Enterprise
By Jacques Bughin, Philippe Roussière, and Praveen Tanguturi
As more traditional companies are investing in AI, we explore best practices used by leaders to transform...
Chatpocalypse Now: with ChatGPT the Question is Not, “Is this Technology Ready for Us?”...
By Christopher Surdak, JD
The rise of AI-powered chatbots and virtual assistants is transforming the way we communicate with businesses and each other, with ChatGPT...
Layoffs in Tech: Redistribution of Resources Amid a Tech Transformation
By Emil Bjerg, journalist and editor of The European Business Review
For years tech companies have been struggling to find qualified talent, but the tables...
Accelerating Business Process Optimisation with Machine Learning
By Geetika Tandon and Andrea Jooyeon Huh
While not without a few challenges, “The promise of machine learning is rooted in its ability to identify...
A Guide to Online Payment Transaction Fees and Pricing Models
By Deniss Gusakovs
If you’re selling or buying online, payment processing fees are a given. They’re a necessary part of doing business and accepting credit...
Crisis? What Crisis? Why European Companies Should Double Down on AI Now
By Jacques Bughin, Francis Hintermann, and Philippe Roussière
While in practice, it takes time for a tech revolution to unfold, multiple signs show the AI...
Let’s STRIDE Towards UN SDG-led Innovation
By Mike Cooray, Rikke Duus, Joanne Carmichael, and Marius Sylvestersen
It has never been more urgent for entrepreneurial, public, and private organisations to join forces...
10 Business Goals You Can Achieve with Mobile Messaging in 2023
By Polina Rebeka
Whether your business is mobile-first or “mobile-forced”, there are plenty of ways it can benefit from mobile messaging. This is particularly true...
Riversoft Makes the Connection: From Travel Services to Medical Data Via NLP
Since its foundation, Riversoft has been active in many areas of growth, from tourism to technology and the marriage of both. Following our initial...
What’s Next for TravelTech? Insights from Riversoft CEO, Alex Kuo
The COVID-19 pandemic has presented, and continues to present, enormous challenges across the spectrum of industry, not least for the travel and tourism sector....
Conversational AI is Asking for Ethical Oversight: How Can Humans Best Answer the Call?
By Laetitia Cailleteau and Patrick Connolly
As conversational artificial intelligence (AI) advances, it is able to sustain ever more human-like relationships with end users. This...
The Most Common Forms of Online Payment Fraud and How Merchants Can Combat Them
By Pavels Smirnovs
Online shopping has grown dramatically in popularity and scope over the last decade, with the events of 2020 forcing ever-greater numbers of...
The Metaverse and Web 3.0: Embedding Ourselves into the Internet
By Ray Schroeder
We are embarking on an online environment transformation that is every bit as revolutionary as the inception of the Web browser in...
Innovation – now and for generations to come
By Ulrich A.K. Betz
Merck is well known as a vibrant science and technology company. But the company's drive to improve the well-being of humanity...
Managing People’s Talent with Artificial Intelligence
Artificial Intelligence leadership goes beyond technology
By Prof. Guido Stein, IESE Business School and Alberto Barrachina, Research Assistant
For companies, the COVID-19 pandemic has underscored the...
Future, Delayed: The #1 Reason Digital Transformation Could Stall During a Recession (And How...
By Andre Schindler, General manager of EMEA for NinjaOne
The past two-and-a-half years have ushered in an accelerated era of digital transformation, but now economic...
VidaXL: Pioneer and eCommerce Business Giant
It all started with two selling items on eBay. Sixteen years later, the business has transformed into the global retailing giant, vidaXL. The eCommerce...
Telecommunications: Getting the Message Across: Interview with Mr. Alessio De Sio, ZTE
As Chief Institutional and Communication Officer in Europe for telecoms company ZTE, a large component of Alessio de Sio's role is to inform the...
5 Things Startup Founders Need To Know When Launching a Tech Startup
By Oleksii Tsymbal
Since the rise of Silicon Valley, the startup boom has taken over the world, giving us Airbnb, Uber, Instagram, Twitter, Revolut and...
Preserving the Human Element in Robots with Blue Ocean Robotics
Interview with Claus Risager, Blue Ocean Robotics Chief Strategy Officer
In the films, robots are often shown as a threat, frequently getting out of control...
Not Lost in Translation: Making the Data Make Sense
Interview with Fleur Hicks, award-winning CEO of management consulting firm onefourzero
Where can managers turn for help in navigating the vast sea of data that...
AI Inside? Five Tipping Points for a New AI-based Business World
By Duco Sickinghe and Jacques Bughin
The “softwarisation” of our economies has continued unabated since Marc Andreessen’s note in its article in 2011 “Why software...
Humanity First! The AiTH Manifesto: Building the Road to a Human-Centred Digital Society
By David De Cremer, Devesh Narayanan, Andreas Deppeler, Mahak Nagpal, Jack McGuire and Jess Zhang, Centre on AI Technology for Humankind at NUS Business...
All Change – but which Platform? Confronting Shift in the Telecom Sector
Interview with Kevin Peters, President and CEO at NetNumber
All technology-based companies operate in an arena of constant change. However, perhaps no sector is subject...
Data Protection: Lightening the Load of Compliance
Interview with the DPO Centre CEO and Founder Rob Masson
Does compliance with the data protection regulations have to represent a huge and costly burden...
Human Uniqueness At The Dawn Of Intelligent Machines
By Mario Raich, Simon L. Dolan, Dr. Dave Ulrich and Claudio Cisullo
Every generation wants to improve on the previous generation; however, this generation risks...
Getting the AI edge: An exclusive interview with MobiDev CEO Oleg Lola
How can businesses leverage artificial intelligence effectively? Oleg Lola, CEO of MobiDev, outlines his company’s approach to harnessing the power of AI in the...
An Effective Intersection of Automation and Productivity: Interview with TimeXtender CEO, Heine Krog Iversen
In a post-COVID world, it is hard to say which work models are still conventional and part of the status quo. Such lines have...
TOP READS OF THE WEEK
Brain-Machine Synchrony: A New Era of AI-Supported Human Collaboration and Societal Transformation
By Hamilton Mann, Cornelia Walther, and Michael Platt
This paper introduces the concept of “brain-machine synchrony,” exploring the potential alignment of human brain waves and physiological responses with AI systems to build trust and enhance collaboration....
Six Ways Companies Can Use Generative AI to Boost Performance
By Ram Gopal
The AI of the beholder: Managers need to examine where AI can improve workflow processes.
Generative AI’s impact on productivity could add trillions of dollars in value to the global economy, according to...