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Digital Reality No.1: Customer Experience is Value

September 7, 2017 • Digital Transformation, Future of BusinessComments (0)

By Stijn Viaene Customer-centric practices have been one of the key considerations in this age of digital transformation. In this article, Professor Stijn Viaene elaborates on how customer experience as value must be prioritised and how the concept can drive an organisation to its success.   The digital economy has put customers firmly in the …

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From Products to Solutions – Mastering Sales Force Incentives

August 30, 2017 • STRATEGY & MANAGEMENT, SPECIAL FEATURES, MBA & Executive Education, Finance & Economics, Editors' Pick, Strategic Spotlight, Team ManagmentComments (0)

By Johannes Habel and Olaf Ploetner As B2B companies strive to become providers of solutions rather than products, sales managers face significant challenges. Among them: new requirements for incentivising sales teams.   In 2016, the world’s second

When Democracy and Centralisation Meet in Leadership

August 23, 2017 • LEADERSHIP, SPECIAL FEATURES, Corporate Governance, David De Cremer on Management, Editors' PickComments (0)

By David De Cremer and Tian Tao Business leaders face a plethora of challenges and one of those is finding the leadership approach that would benefit the company and its employees. In this article, the authors elaborate on how the right amount of democracy,

Digitalisation: The Pharmakon of Open Organisations

August 22, 2017 • INNOVATION, TECHNOLOGY, Emerging Ideas, Future of BusinessComments (0)

By Albert Meige The first industrial revolution saw the birth of the idea of an enterprise – the same entity we are familiar with today.1 The creative crucible of the third industrial revolution is in the process of giving rise to a new form of companies.

Are We in Good Shape for a Digital Transformation?

August 14, 2017 • STRATEGY & MANAGEMENT, TECHNOLOGY, Future of Business, TransformationComments (0)

By Anand Swaminathan & Jürgen Meffert Innovation cycles run ever faster – with each of us experiencing ever more discontinuity. Anand Swaminathan and Jürgen Meffert, Senior Partners at McKinsey and Company and authors of DIGITAL @ SCALE:  The

GLOOM vs. BLOOM OF THE FUTURE OF WORK: Can We Chart A Positive Roadmap?

August 2, 2017 • STRATEGY & MANAGEMENT, INNOVATION, Global Business, People Management, Editors' Pick, Emerging Ideas, Future of BusinessComments (0)

By Mario Raich, Simon Dolan, Dave Ulrich, and Claudio Cisullo As the digital era is continuously in its process to ripen, discussions of destructive unforeseen scenarios are always on the picture especially in the aspect of work. In this article, the authors

Is Compassionate Leadership a Driver of Huawei’s Business Success?

July 27, 2017 • LEADERSHIP, David De Cremer on Management, Editors' Pick, Leadership Development, Team ManagmentComments (4)

By David De Cremer and Tian Tao In this article, the authors trace giant telecom Huawei’s success to its founder’s commitment to compassionate leadership. In a fast modernised wold, how do ancient Confucian and Buddhist teachings of compassion drive you,

Acquire Business Intelligence Straight From The Top

July 25, 2017 • VideosComments (0)

The European Business Review features exclusively the best ideas and innovative strategies from top experts and leaders around the world. It guarantees business leaders and visionaries like you make informed decisions that keep you ahead of  your

Will The Robots Save Company Culture?

July 3, 2017 • TECHNOLOGY, Emerging Ideas, Future of BusinessComments (1)

By Simone Sneed-McGurl Over the past 25 years we have seen a rapid proliferation of workplace technology, automation and artificial intelligence. The evolution of the fourth industrial revolution has dramatically impacted how we live and how we work. With

Avi Liran – Delight Operating System

July 1, 2017 • SPECIAL FEATURES, VideosComments (0)

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