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Editors’ Pick
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United Airlines, Artificial Intelligence, and Donald Trump: Reawakening Values in the Era of Fake Service, Fake Reality, and...

June 13, 2017 • SUSTAINABILITY & ETHICS, Corporate Governance, Commentary, Editors' Pick, Social Impact, Strategic SpotlightComments (0)

By Avi Liran and Simon L. Dolan Society has evolved and not all aspects of our lives were able to cope up with the changes and advances of the modern world. The authors elaborately sketch the current state of values particularly in our professional lives. The article is both a discussion and a call to …

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Who Needs Silicon Valley? Made in Digital Germany is Europe’s Big Hope

March 15, 2017 • TECHNOLOGY, Big Data & Analytics, Editors' Pick, Internet of Things, Strategic SpotlightComments (0)

The industrial and manufacturing landscape of 2025 will be massively different from today and every single “traditional” company has to digitally innovate if it is to survive. German and European manufacturing must co-innovate with the German software

At Your Service: Management with HEART

February 8, 2017 • STRATEGY & MANAGEMENT, SPECIAL FEATURES, Marketing & Consumers, Editors' Pick, Strategic SpotlightComments (0)

Interview with Rommel Gonzales The Bellevue Resort, Bohol, Philippines   “In the hospitality and airline industry, you are not selling rooms, nor selling airline seats. You are selling service.” A man with decades worth of experience in the

The Importance of Being Expert… Contextually Expert

February 2, 2017 • LEADERSHIP, Editors' Pick, Leadership DevelopmentComments (2)

By Barbara Kellerman The article argues that leadership is not a person – it is a system. It is a system in which three parts are of equal importance: leaders, followers (or others), and contexts. The article focuses on the importance of incorporating

The Strategic Leader’s Roadmap

February 1, 2017 • STRATEGY & MANAGEMENT, Editors' Pick, Strategic SpotlightComments (0)

By Harbir Singh and Michael Useem Based on the authors’ new book, The Strategic Leader’s Roadmap, this article stresses that strategic leadership constitutes a skillset that can be learned and mastered across a career. Becoming a strategic leader oneself

This Too Shall Pass Change is Not Only Necessary, It’s Inevitable

January 24, 2017 • TECHNOLOGY, Big Data & Analytics, Editors' Pick, Internet of Things, Surdak on TechnologyComments (0)

By Christopher Surdak   If one word was used to describe the year we have just lived through my choice would be “change”. For most businesses, change is both inevitable and unnerving. Change is a New Normal, and our notions of reliability, predictability

Future Work: Changes, Choices & Consequences

December 1, 2016 • Editors' Pick, TransformationComments (2)

By Jonathan Trevor Despite enabling widespread automation of routine tasks, mechanical technologies have created many more job opportunities than they have replaced in our Industrial Age past. How will the rapid progress of digital technologies affect work in

A New Model for the Future of Customer Relationships

December 1, 2016 • STRATEGY & MANAGEMENT, Marketing & Consumers, Editors' PickComments (0)

 By Yoram (Jerry) Wind and Catharine Hays, with Alexa de los Reyes The fundamental relationships among brands, media, and people are being transformed at an unprecedented rate, necessitating a new definition of customer relationships. This article offers

5 Ways Trump or Clinton Could Make Government Run More Like a Business

November 10, 2016 • LEADERSHIP, STRATEGY & MANAGEMENT, SPECIAL FEATURES, Global Business, Commentary, Editors' PickComments (0)

By Howard Schweitzer Applying business concepts to government is not a fantasy. With the right leader, a heavy dose of patience and good ideas, government can become more efficient delivering more value at decreased burden to taxpayers.   Throughout the

What Senior Executives Should Know About Sales

September 30, 2016 • LEADERSHIP, STRATEGY & MANAGEMENT, Global Business, Editors' PickComments (0)

By Frank Cespedes Business is more complex, data more abundant, and more specialists are needed to stay up-to-date with functional best practices. As a senior executive, you can worry all you want about disruption, but you need a salesforce aligned with