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United Airlines, Artificial Intelligence, and Donald Trump: Reawakening Values in the Era of Fake Service, Fake Reality, and...

June 13, 2017 • SUSTAINABILITY & ETHICS, Commentary, Editors' Pick, Social Impact, Strategic SpotlightComments (0)

By Avi Liran and Simon L. Dolan Society has evolved and not all aspects of our lives were able to cope up with the changes and advances of the modern world. The authors elaborately sketch the current state of values particularly in our professional lives. The article is both a discussion and a call to …

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Preparation, Preparation, Preparation: Safer and Securer Business Travel

May 30, 2017 • SPECIAL FEATURES, Global BusinessComments (0)

By Sophie Harwood When travelling for business, we most often focus on our trip’s objective while inadvertently taking many other factors for granted. Sophie Harwood reminds us that preparing for the worst, and most importantly for the little things, is

People and the Planet – CSR Initiatives Sweeten Ferrero’s Success

May 12, 2017 • SUSTAINABILITY & ETHICS, SPECIAL FEATURES, Corporate GovernanceComments (0)

By Tammi L. Coles For global businesses to thrive, “doing sustainability” is no longer an option. Tammi L. Coles spoke with recognised CSR researcher and author CB Bhattacharya about how this is revealed in the “People and the Planet” philosophy of

Who Needs Silicon Valley? Made in Digital Germany is Europe’s Big Hope

March 15, 2017 • TECHNOLOGY, Big Data & Analytics, Editors' Pick, Internet of Things, Strategic SpotlightComments (0)

The industrial and manufacturing landscape of 2025 will be massively different from today and every single “traditional” company has to digitally innovate if it is to survive. German and European manufacturing must co-innovate with the German software

The EU Now Regulates Internet Services. But What Does that Mean, Exactly?

March 8, 2017 • TECHNOLOGY, SPECIAL FEATURES, Big Data & Analytics, Business Mobility & E-Commerce, Internet of ThingsComments (1)

By Martin Schallbruch Internet access has become crucial to the functioning of our most important systems. The Directive on security of network and information systems (NIS Directive) is the first EU-level effort to enhance cybersecurity measures. What are

A New World Order with Industry 4.0

March 5, 2017 • CommentaryComments (0)

From the Editors The Internet of things has invaded individual space and now live in our pockets in the shape of that little computer gadget we call the mobile phone. The gadgets in our personal space can now talk with each other without any human interface.

At Your Service: Management with HEART

February 8, 2017 • STRATEGY & MANAGEMENT, SPECIAL FEATURES, Marketing & Consumers, Editors' Pick, Strategic SpotlightComments (0)

Interview with Rommel Gonzales The Bellevue Resort, Bohol, Philippines   “In the hospitality and airline industry, you are not selling rooms, nor selling airline seats. You are selling service.” A man with decades worth of experience in the

The Importance of Being Expert… Contextually Expert

February 2, 2017 • LEADERSHIP, Editors' Pick, Leadership DevelopmentComments (2)

By Barbara Kellerman The article argues that leadership is not a person – it is a system. It is a system in which three parts are of equal importance: leaders, followers (or others), and contexts. The article focuses on the importance of incorporating

The Strategic Leader’s Roadmap

February 1, 2017 • STRATEGY & MANAGEMENT, Editors' Pick, Strategic SpotlightComments (0)

By Harbir Singh and Michael Useem Based on the authors’ new book, The Strategic Leader’s Roadmap, this article stresses that strategic leadership constitutes a skillset that can be learned and mastered across a career. Becoming a strategic leader oneself

NGOs and Millennials – A Blinding Love Affair?

January 25, 2017 • Commentary, Social ImpactComments (1)

From the Editors As we start 2017 we look back to 2016 to consider some of the interesting events that will continue or influence the New Year. The Trump election and Brexit in the UK promise to dominate much of 2017 and beyond. Interestingly the youth