By Ben Wilde Better supply chain visibility is what you need to safeguard your brand. Trends ranging from globalisation and social media to rising consumer demand for responsibly and sustainably produced goods have transformed the role of the supply chain. Your supply chain today is very much an extension of your brand – with the …
By Richard Markoff and Ralf seifert As part of the broader Industry 4.0 trend, the digitalisation of supply chains is happening quickly. Much of the attention is centred on innovations like cloud computing, software-as-a-service (SaaS) and advanced analytics.
By Michael Gravier, Christopher Roethlein, and John Visich In today’s rapidly changing business landscape, supply chain leaders are being challenged by the profound effects of digital economy on the relationship between consumers and the supply chain. In
By Cory Searcy A growing number of companies are working to develop sustainable supply chains. A key challenge is to align their supply chain performance with the economic, environmental, and social thresholds that dictate whether it is sustainable or not.
By Joe Beccalori One of the most dreaded activities that executives have got to face is treading through an overwhelming amount of electronic messages. In this article, the author shares a new perspective that can get you through an email overwhelm, useful
By Christopher Surdak There was a time when delivering “perfection” at a low price was like a business miracle that customers get a “high” from – but not anymore. In this article, Christopher Surdak elaborates on customers’ perception of quality
By Francesco Stefanelli Today’s companies are global in nature and for many, this translates into a dynamic environment for designing their Supply Chains, in order to optimise the overall processes or relocating the industrial operations abroad (Offshoring)
By Lucy McCarthy, Paul McGrath, and Donna Marshall Our study examined twenty multinational companies and their supply chain disclosure decisions. We found a number of principles that underpin their disclosure strategies: holistic understanding, supportive
By Richard Wilding Products are increasingly becoming commoditised, leaving customer service as one of the few remaining competitive differentiators. And in a world where customer-centricity matters more than ever, customer service-based metrics are more
By Maximilian Yoshioka Are people who work in the “gig economy” self-employed contractors, or employees of the organisation they “gig” for? In this article, the author discusses how these workers do not fit into those categories, and how