Category Archive

Rethinking Strategy for the Digital Age: An Executive Primer

June 19, 2017 • STRATEGY & MANAGEMENT, TransformationComments (0)

By Stijn Viaene Professor Stijn Viaene sheds light on the essential role of strategy in the digital age. The article further elaborates on what really constitutes a successful digital transformation. Is it simply launching yourself to the plethora of digital disruptions around you? Or does doing so might bring you to your own “death”?   …

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Extrapreneurs: A More Sensible Form of Entrepreneurship?

June 19, 2017 • STRATEGY & MANAGEMENT, People Management, Emerging Ideas, Future of BusinessComments (4)

By Maurits van Rooijen Being an entrepreneur is exciting with greater control over one’s destiny and a more direct link between work and rewards. But with start-up failure rates of up to 90 percent, both the economic and personal price is high. The

United Airlines, Artificial Intelligence, and Donald Trump: Reawakening Values in the Era of Fake Service, Fake Reality, and Fake News

June 13, 2017 • SUSTAINABILITY & ETHICS, Corporate Governance, Commentary, Editors' Pick, Social Impact, Strategic SpotlightComments (0)

By Avi Liran and Simon L. Dolan Society has evolved and not all aspects of our lives were able to cope up with the changes and advances of the modern world. The authors elaborately sketch the current state of values particularly in our professional lives. The

The Five Fundamentals of Effective Performance Management

May 31, 2017 • STRATEGY & MANAGEMENT, People Management, Team ManagmentComments (0)

By David G. Collings and John McMackin In this article the authors present the five issues that any organisation must tackle in order to design a performance management process that will prove effective for their organisation.    Performance management

Preparation, Preparation, Preparation: Safer and Securer Business Travel

May 30, 2017 • SPECIAL FEATURES, Global BusinessComments (0)

By Sophie Harwood When travelling for business, we most often focus on our trip’s objective while inadvertently taking many other factors for granted. Sophie Harwood reminds us that preparing for the worst, and most importantly for the little things, is

The Challenge of Providing Excellent Customer Service

May 25, 2017 • OPERATION, Marketing & ConsumersComments (0)

By Richard Wilding Products are increasingly becoming commoditised, leaving customer service as one of the few remaining competitive differentiators. And in a world where customer-centricity matters more than ever, customer service-based metrics are more

Building a Culture of Continuous Innovation

May 22, 2017 • STRATEGY & MANAGEMENT, INNOVATION, TransformationComments (0)

By Braden Kelley Building a company is not as simple as having the right amount of money. More than having a business plan, creating a powerful company culture is very important. Braden Kelley shares to us secrets of building an effective culture of

The Burning Platform of Retail Banking

May 21, 2017 • INNOVATION, Finance & Economics, Emerging Ideas, Future of BusinessComments (0)

By Magne Angelshaug and Tina Saebi Without argue, digitalisation has changed many aspects of our everyday lives. With these changes come different challenges and one of the most challenged industries is banking – particularly retail banking. Magne

Why Localisation is Key to Global Marketing

May 19, 2017 • Global Business, Marketing & ConsumersComments (0)

By Christina Comben Any marketing campaign is geared to capturing the minds and hearts of its target market. In a globalised marketing platform, Christina Comben highlights how localisation, as an investment, is one that will definitely pay off in the long

Who Needs Silicon Valley? Made in Digital Germany is Europe’s Big Hope

March 15, 2017 • TECHNOLOGY, Digital Transformation, Editors' Pick, Future of Business, Internet of Things, Strategic SpotlightComments (1)

The industrial and manufacturing landscape of 2025 will be massively different from today and every single “traditional” company has to digitally innovate if it is to survive. German and European manufacturing must co-innovate with the German software