MENU

Global Business
Category Archive

Soothe Your Senses: A Multisensory Approach to Customer Experience Management and Value Creation in Luxury Tourism

January 20, 2016 • STRATEGY & MANAGEMENT, Global Business, Marketing & Consumers, Editors' PickComments (2)

By Klaus-Peter Wiedmann, Franziska Labenz, Janina Haase and Nadine Hennigs A growing trend in luxury tourism is the consumer’s desire for highest levels of customer service and full range travel experiences that combine first class transport, excellent accommodation and location, gourmet dining, outstanding entertainment and superior relaxation. As a

Read More

Remote Teams: Managing Attitudes, Not Activity

January 20, 2016 • STRATEGY & MANAGEMENT, Global Business, People Management, Team ManagmentComments (1)

By Drew Gurley Managing remote teams is tricky. If attitude is the icing, function is the cake. In this article, Drew Gurley discusses why we should manage attitudes within remote teams and not their activities.   You might also like: An Innovator’s

Change as Strategy

January 20, 2016 • STRATEGY & MANAGEMENT, OPERATION, Global Business, Business Process, Editors' Pick, Strategic Spotlight, TransformationComments (0)

By Walter McFarland This article suggests that some traditional approaches to organisational change are obsolete – and recommends a new approach focused on creating new types of organisations optimised for change and changing. These ‘change-focused’

The Rationality of Risk, Part 2: Avoiding Risk, Keeping Busy, and Resorting with Praetorians

November 20, 2015 • STRATEGY & MANAGEMENT, Global Business, Finance & Economics, Surdak on TechnologyComments (2)

By Christopher Surdak, JD In part two of the series on the Rationality of Risk, Chris Surdak provides an overview of some of the avoidance techniques that business people use to try to generate business returns without accepting any risk.   You might also

Impact of Digital on How We Implement Change

November 20, 2015 • STRATEGY & MANAGEMENT, TECHNOLOGY, Global Business, Internet of Things, Social Media, Strategic Spotlight, TransformationComments (0)

By Audra Proctor No one doubts the effectiveness of face-to-face workshops for organisational change implementation. But the practicality of things, such as, availability, time, expense and choice of venue, to name a few, makes running training workshops a

Sharing Business Ownership to Execute Your Strategy

November 20, 2015 • STRATEGY & MANAGEMENT, INNOVATION, Global Business, Emerging Ideas, Strategic SpotlightComments (0)

By Felix Barber and Michael Goold Co-owners sharing business rewards do not need to take on the same mix of responsibilities; instead, to create more value, all can focus just on those responsibilities they are best able to discharge. In this article, Felix

Leadership Innovation: Huawei’s rotating CEO system

November 20, 2015 • LEADERSHIP, Corporate Governance, Global Business, BLOGS, David De Cremer on Management, Editors' PickComments (1)

By David De Cremer and Tian Tao The CEO of an organisation is where the buck stops, and to whom all credit is due for success. But is this idea of the CEO as a “heroic leader” out-dated? Organisations need to implement leadership innovation to secure a

The Tears in the Deep Tiers

November 20, 2015 • STRATEGY & MANAGEMENT, OPERATION, Global Business, Business Process, Supply ChainComments (2)

By Yossi Sheffi Many leading companies have well-developed risk management and crisis management systems for their own operations. Yet for all their prowess of risk management of their own facilities and Tier 1 suppliers, the companies can miss significant

Standardisation and Cooperation are the Future

September 17, 2015 • LEADERSHIP, SUSTAINABILITY & ETHICS, Global Business, Leadership Development, Social ImpactComments (0)

Interview with Jonas Berggren CEO, SSG AB According to Jeffrey Sachs, author of “The Age of Sustainable Development,” achieving sustainable development on our crowded, unequal, and degraded planet is the most important challenge facing our generation.

Strategising to Win On the Global Playing Field: Making Real Strategic Choices in People Operations

September 17, 2015 • STRATEGY & MANAGEMENT, Global Business, People Management, Editors' Pick, Strategic Spotlight, TransformationComments (0)

By Bart Tkaczyk Attract the best people. Own shares either in good ships, or in none at all. Make your ship attractive, then good people will join it and it will be well manned.– from The Vikings’ Guide to Good Business: On How to Do Business Overseas and