Humanising Robots Increases Consumer Satisfaction and Forgiveness of their Failures
By Kai Chi (Sam) Yam and David De Cremer
Want your customers to have a positive, forgiving attitude towards your robot employees? Then make your...
Synergy or Conflict? Lessons for managers on how to successfully adopt AI to augment...
By Jakob Stollberger and David De Cremer
Artificial intelligence undeniably offers the potential to improve decision-making, at least in certain contexts. In this article, AI experts Jakob Stollberger...
The Funny Thing About Robot Leadership
By Jamie L. Gloor, Lauren C. Howe, David De Cremer and Kai Chi (Sam) Yam
Are today’s employees getting “soft”? All signs suggest that employees should:...
What Children can teach us about Leadership: Seeing both the Trees and The Forest
By David De Cremer and Hannah De Cremer
Leadership and management are two different things. Managing a work force today implies taking up the role...
Crisis Leadership in Action: A Balancing Act between the Past and the Future
By David De Cremer
The year 2020 will remain in our collective memory as a “crisis” year. It is the year where COVID-19 hit the...
What Makes You an Effective Leader in Crisis Situations?
By David De Cremer
For many organizational leaders and entrepreneurs, the coronavirus crisis represents a very challenging environment to lead and motivate their teams.
What do...
TOP READS OF THE WEEK
Brain-Machine Synchrony: A New Era of AI-Supported Human Collaboration and Societal Transformation
By Hamilton Mann, Cornelia Walther, and Michael Platt
This paper introduces the concept of “brain-machine synchrony,” exploring the potential alignment of human brain waves and physiological responses with AI systems to build trust and enhance collaboration....
Six Ways Companies Can Use Generative AI to Boost Performance
By Ram Gopal
The AI of the beholder: Managers need to examine where AI can improve workflow processes.
Generative AI’s impact on productivity could add trillions of dollars in value to the global economy, according to...
