Category Archive


The Appearance of Innovation

January 20, 2016 • Editors' Pick, Emerging Ideas, INNOVATION, STRATEGY & MANAGEMENTComments (0)

By Alessandro Di Fiore, Elisa Farri and Andrea Segnalini Developing innovation capabilities is no longer enough. For organisations, innovation marketing is the next frontier.   Appearances are important. Look at leadership. How a leader looks and behaves in front of followers is key to the successful practice of leadership. But, while we accept the

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The Rationality of Risk, Part 3: Rollercoasters, Burning Ships and the Hero’s Journey

January 20, 2016 • Editors' Pick, Global Business, STRATEGY & MANAGEMENT, Surdak on TechnologyComments (0)

By Christopher Surdak In part three of the series on The Rationality of Risk, Chris Surdak gives some guidance on making friends with risk. Loss, failure and disappointment are a fundamental part of risk, and they are the part that most of us don’t


Soothe Your Senses: A Multisensory Approach to Customer Experience Management and Value Creation in Luxury Tourism

January 20, 2016 • Editors' Pick, Global Business, Marketing & Consumers, STRATEGY & MANAGEMENTComments (0)

By Klaus-Peter Wiedmann, Franziska Labenz, Janina Haase and Nadine Hennigs A growing trend in luxury tourism is the consumer’s desire for highest levels of customer service and full range travel experiences that combine first class transport, excellent


What We (Think We) Know May Not Be So

January 20, 2016 • Editors' Pick, Emerging Ideas, INNOVATION, Strategic Spotlight, STRATEGY & MANAGEMENTComments (0)

How to Get (More of) What You Want in Negotiations By Margaret A. Neale and Thomas Z. Lys The results of empirical research on the performance of negotiators offers many surprising, and often counterintuitive findings that are often at odds with the commonly


Change as Strategy

January 20, 2016 • Business Process, Editors' Pick, Global Business, OPERATION, Strategic Spotlight, STRATEGY & MANAGEMENTComments (0)

By Walter McFarland This article suggests that some traditional approaches to organisational change are obsolete – and recommends a new approach focused on creating new types of organisations optimised for change and changing. These ‘change-focused’


Negotiating Advice for Women: The Problem-Solving Conversation

January 20, 2016 • LEADERSHIP, MBAs & Executive Education, SPECIAL FEATURES, Strategic Spotlight, Women in LeadershipComments (0)

“You can’t improve on a skill that you’re avoiding,” says Wharton management professor Nancy Rothbard. “Many people shy away from negotiations because they associate them with conflict, but voiding them means you’ll never get better at it.”

Transitioning to General Management

November 20, 2015 • Editors' Pick, LEADERSHIP, Leadership Development, MBAs & Executive EducationComments (0)

By Kevin Kaiser, Michael Pich and IJ Schecter Being successful in your industry does not necessarily guarantee success in your new capacity as general manager. Whatever your background or route to the top, there are certain tools that should assist you on


Leadership Innovation: Huawei’s rotating CEO system

November 20, 2015 • Corporate Governance, Editors' Pick, Global Business, LEADERSHIPComments (0)

By David De Cremer and Tian Tao The CEO of an organisation is where the buck stops, and to whom all credit is due for success. But is this idea of the CEO as a “heroic leader” out-dated? Organisations need to implement leadership innovation to secure a

Brilliant Senior Team Work

November 20, 2015 • Corporate Governance, Editors' Pick, John Sutherland on Leadership and Teamwork, LEADERSHIP, Leadership Development, Team ManagmentComments (0)

By John Sutherland A large number of businesses have a gap between the espoused strategy and what actually happens day by day. So much so that it even has its own phrase in the consultancy world – “the rift between the rhetoric and the reality”. In this