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Technology

Rethinking Strategy for the Digital Age: An Executive Primer

June 19, 2017

By Stijn Viaene Professor Stijn Viaene sheds light on the essential role of strategy in the digital age. The article further elaborates on what really

Strategic Spotlight

United Airlines, Artificial Intelligence, and Donald Trump: Reawakening Values in the Era of Fake Service, Fake Reality, and...

June 13, 2017

By Avi Liran and Simon L. Dolan Society has evolved and not all aspects of our lives were able to cope up with the changes and advances of the modern world.

Executive Health

Habit Hacking (Part I)

June 7, 2017

By Steven MacGregor In the first of two parts looking at habits in the workplace the author uncover the preliminary results of research into habit formation

Beyond the Hateful 8

April 10, 2017

Leadership Development

The Mindful Leader – Staying Resilient, Collaborating and Thriving in Complexity

May 21, 2017

By Michael Chaskalson and Megan Reitz Political and economic instability, climate change, globalisation, disruption, an unprecedented pace of change and

Female Leaders

Parity in Progress: A New Future for Women in Energy

May 25, 2017

By Katie Mehnert Women’s rights have been front and centre in recent weeks, given the current political climate. But movement toward change has been brewing

Transformation

Rethinking Strategy for the Digital Age: An Executive Primer

June 19, 2017

By Stijn Viaene Professor Stijn Viaene sheds light on the essential role of strategy in the digital age. The article further elaborates on what really

Marketing

The Challenge of Providing Excellent Customer Service

May 25, 2017

By Richard Wilding Products are increasingly becoming commoditised, leaving customer service as one of the few remaining competitive differentiators. And in a

Corporate Governance

People and the Planet – CSR Initiatives Sweeten Ferrero’s Success

May 12, 2017

By Tammi L. Coles For global businesses to thrive, “doing sustainability” is no longer an option. Tammi L. Coles spoke with recognised CSR researcher and

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Operation

The Challenge of Providing Excellent Customer Service

May 25, 2017

By Richard Wilding Products are increasingly becoming commoditised, leaving customer service as one of the few remaining competitive differentiators. And in a

Emerging Ideas

Extrapreneurs: A More Sensible Form of Entrepreneurship?

June 19, 2017

By Maurits van Rooijen Being an entrepreneur is exciting with greater control over one’s destiny and a more direct link between work and rewards. But with

Beyond the Hateful 8

April 10, 2017

Talent Management

The Happiness Conundrum

June 20, 2017

By Manfred F. R. Kets de Vries Based on a case example of a deeply unhappy person, this article examines the elusive topic of happiness, paying special

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